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Mitchell Hyundai - Service Center

Enterprise , AL

4.5
908 Reviews

908 Reviews of Mitchell Hyundai - Service Center

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February 14, 2025

The service was excellent and the dealership performed the exact services they said they would and no more. They called me to explain what needed to be done and gave me the price before they performed the More

by DERRICKSTEWART65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Mitchell Hyundai responded

Thank you for the review. We are glad you had a great experience. Please come back soon.

February 14, 2025

They did a real great job serving my car. They also took me home then came and picked me up when the car was done. More

by wgator58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Mitchell Hyundai responded

Thank you for the review. We look forward to seeing you again soon.

February 05, 2025

Exceptional service. Very prompt and to the point. I did have to wait a little yet that's to be expected. More

by EHPUGH413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Mitchell Hyundai responded

Thank you for your service business and your review. We will continue to improve wait times and appreciate the feedback.

February 05, 2025

the service area was very clean and comfortable. Everyone friendly and helpful. really enjoyed home down feeling. More

by CGRACE276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Mitchell Hyundai responded

Thank you for the opportunity to be of service. Please visit us again soon.

February 04, 2025

Kayla, Service Representative, was very helpful. She is an asset to your business. The area for customers to wait is nice too. The length of time I had to wait was less than I expected. 👍 More

by FITBITALICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn’t get the Service Technician’s name
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Feb 12, 2025 -

Mitchell Hyundai responded

Glad you had a 5 Star experience. We appreciate the kind words and look forward to your next visit.

February 02, 2025

The service is exceptional. Friendly staff and a comfortable guest area makes the drive from Troy enjoyable. More

by WTBFDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Mitchell Hyundai responded

Thank you for your business and your review. Come back soon.

January 23, 2025

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Mitchell Hyundai responded

Thank you for your review.

January 23, 2025

They did a good job on my car but I to wait took so long. More

by KENDRAF.FLOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Mitchell Hyundai responded

Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.

January 19, 2025

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout. More

by BBARLOW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Mitchell Hyundai responded

Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.

January 16, 2025

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fix More

by robkey
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Bock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Mitchell Hyundai responded

Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.

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