Modern Nissan of Hickory

I would like to Thank Wesley Starnes for making this purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at th purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at the dealership due to work. Also he helped make this a memoriable experience due to this was my first big purchase on my own since being recently separated from my husband and that means alot to me to be able to do that on my own, with such a good salesperson. This was my second new car purchased from this dealership and I will return again. :) More

I was back and forth between a Honda and a Nissan. I liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main r liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main reasons I enjoyed my first time buying experience, The staff were warm and welcoming. They were about the customers needs not just making a sale! I love my car and the quality of service. I will only take it to crossroads to have maintaince done. More

This was the first time I purchased a new car. Russell was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a business transaction, but I felt that he was genuinely interested in making sure that I was as informed as possible and happy. Most importantly, after I had purchased the car, I sent him an e-mail with a follow-up question, which he responded to in a timely manner. The contract was already signed, but the fact that the employees continue to happily provide service to me lets me know that their customer service extends beyond the sale. I would definitely recommend Crossroads! More

Everyone was helpful and worked to get me the vehichle and financing I needed. I was made to feel welcome as soon as I arrived at the dealership. and financing I needed. I was made to feel welcome as soon as I arrived at the dealership. More

Charles Stevens was very knowledgeable, friendly, and made customer satisfaction his number one priority. Not only did he answer my questions and negotiate a fair price for my trade, but Crossroads Nissa made customer satisfaction his number one priority. Not only did he answer my questions and negotiate a fair price for my trade, but Crossroads Nissan also accommodated my dog who came with me throughout the entire buying process. Now THAT's noteworthy customer service! More

Excellent vehicle purchase experience...great salesperson!!! Will highly recommend Crossroads Nissan of Hickory to friends and family!!! Very plesant salesperson...no presure and great price!!!! salesperson!!! Will highly recommend Crossroads Nissan of Hickory to friends and family!!! Very plesant salesperson...no presure and great price!!!! More

Russell was extremely personable, professional, and his knowledge base was excellent. The purchase experience was quite long, but that is my only complaint. Nathan was very efficient with the finance and d knowledge base was excellent. The purchase experience was quite long, but that is my only complaint. Nathan was very efficient with the finance and did not pressure me to extend warranties. All and all Crossroads Nissan is a very class act and I would purchase again. More

My name is Lorie Gearhart and I went to Crossroads Nissan of Hickory in the month of May 2011. I had noticed the Nissans for sometime and I really liked the way they looked. As soon as I got out of my car of Hickory in the month of May 2011. I had noticed the Nissans for sometime and I really liked the way they looked. As soon as I got out of my car I was greeted by a sales representative by the name of Wesley Starnes. Wesley smiling, asked me if he could be of help and I told him I was interested in looking at the new Nissan Altima. He showed me many colors but he mentioned that they had a new color come out and it was the Ocean Gray. I test drove it and immediately fell in love with the car. He was very informative and friendly. Everyone that I spoke with was as well. I told him that I would have to have my husband come and try the car and he said that would be fine. So, my husband and I drove it again and he also liked the car. I wasn't at all surprised. Needless to say we purchased the Altima and we love it! It was a very pleasant experience and I have told many people about Wesley and how nice everyone was. Thanks again Wesley and Nissan for such a wonderful experience! I will be back when it is time to purchase another Altima. Lorie More

EVERYONE WAS VERY HELPFUL IN ASSISTING US BUT PETE IS THE ONE WHO WAITED ON US AND HE WAS VERY HELPFUL AND PATIENT WITH US AND ANSWERED ANY QUESTIONS WE HAD, THEY ALL WAS VERY BUSYBUT THEY STILL TOOK THE TIM ONE WHO WAITED ON US AND HE WAS VERY HELPFUL AND PATIENT WITH US AND ANSWERED ANY QUESTIONS WE HAD, THEY ALL WAS VERY BUSYBUT THEY STILL TOOK THE TIME OUT TO HELP US,PETE WAS A GREAT SALESMAN AND HE PUT UP WITH MY WIFES PESTERING HIM HE EVEN RECOMMENDED SOME RESTURANTS WHEN WE ASK WERE WAS A GOOD PLACE TO EAT SINCE WE WAS FROM OUT OF TOWN THAT WAS HELPFUL. WE ARE VERY HAPPY WITH OUR CHOICE OF VEHICLE...WE WANT TO THANK HIM AND ALL THE OTHERS FOR BEING THERE TO HELP PEOPLE LIKE US...THANKS ALOT THE WILHIDES More

My sales associate Russell Davis handled my sales experience in a "Gold Star Professional" manner from initial internet contact through delivery and drive off. This resulted in a highly positive expe experience in a "Gold Star Professional" manner from initial internet contact through delivery and drive off. This resulted in a highly positive experience. I highly recommend Russell and Crossroads Nissan. More