Modern Nissan of Hickory
Hickory, NC
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My Husband and I just bought a truck from this dealer. We were amazed at the friendliness and outstanding customer service! Russell and Nathan both had great personalities and did a super job! We have b We were amazed at the friendliness and outstanding customer service! Russell and Nathan both had great personalities and did a super job! We have bought 2 other vehicles and this experience tops both! We were given a great deal on our new vehicle! I HATED shopping for vehicles until now! This was NOT stressful at all! We will return for future vehicles! If you are looking to buy this is the ONLY place to go! GREAT JOB guys!!!!!!!! Brad and Laura More
More customer focus and not commission greed. Always get the best deals and so far have the best prices for the quality of the vehicles. The best surprise is when you go in for the loan and get more deals o the best deals and so far have the best prices for the quality of the vehicles. The best surprise is when you go in for the loan and get more deals on top of the original ones. My household will look at other dealerships for prices on what they have, but go straight to Nissan when it actually comes time to shop. More
Jeff was a perfect gentleman and knew what he was doing. I will tell all who ask me to go to him for sales. He was very knowledgeable and seemed to highly respect us as customers. Excellent work, Jeff! I will tell all who ask me to go to him for sales. He was very knowledgeable and seemed to highly respect us as customers. Excellent work, Jeff! More
I had a great experience at Crossroads Nissan of Hickory. Wesley Starnes did an excellent job of showing me the car and working with me to fully understand every aspect of the purchase. All the other employe Wesley Starnes did an excellent job of showing me the car and working with me to fully understand every aspect of the purchase. All the other employees were great as well. I will recommend this dealership to anyone and everyone when the opportunity arises. I look forward to taking my car in for service. And to a long relationship as our needs grow and change. This was my best experience with purchasing a vehicle. I was treated with respect and dignity. I felt that they listened to me and worked with me as a result. Simply put it was awesome! And we absolutely love our new Nissan Altima. More
Pete and Chris were awesome! They found the car I wanted, gave top dollar for my trade, and made the deal happen the same day. They were simply outstanding! gave top dollar for my trade, and made the deal happen the same day. They were simply outstanding! More
Charles Stevens was very easy to talk to,did not pressure my husband or myself into purchasing a vehicle. He did his best to show me all of the options my car has. I would recommend Charles Stevens and this my husband or myself into purchasing a vehicle. He did his best to show me all of the options my car has. I would recommend Charles Stevens and this dealership to family and friends. More
I would like to Thank Wesley Starnes for making this purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at th purchase a great experience for me. He answered all my questions and also helped me a great deal over the phone due to me not being able to be at the dealership due to work. Also he helped make this a memoriable experience due to this was my first big purchase on my own since being recently separated from my husband and that means alot to me to be able to do that on my own, with such a good salesperson. This was my second new car purchased from this dealership and I will return again. :) More
I was back and forth between a Honda and a Nissan. I liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main r liked different things about both cars. However, the price was better for me and I decided I loved the Nissan better. The staff was one of the main reasons I enjoyed my first time buying experience, The staff were warm and welcoming. They were about the customers needs not just making a sale! I love my car and the quality of service. I will only take it to crossroads to have maintaince done. More
This was the first time I purchased a new car. Russell was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a was extremely helpful from beginning to end. He was attentive but not aggressive or overbearing, which I appreciated. I understand that this was a business transaction, but I felt that he was genuinely interested in making sure that I was as informed as possible and happy. Most importantly, after I had purchased the car, I sent him an e-mail with a follow-up question, which he responded to in a timely manner. The contract was already signed, but the fact that the employees continue to happily provide service to me lets me know that their customer service extends beyond the sale. I would definitely recommend Crossroads! More
Everyone was helpful and worked to get me the vehichle and financing I needed. I was made to feel welcome as soon as I arrived at the dealership. and financing I needed. I was made to feel welcome as soon as I arrived at the dealership. More
