196 Reviews of Modesto Toyota - Service Center
Great Service Department It seems Modesto Toyota has changed up their service dept and how it operates. I have a newer Toyota Tundra and take it in primarily for maintenance s It seems Modesto Toyota has changed up their service dept and how it operates. I have a newer Toyota Tundra and take it in primarily for maintenance service. Communication was precise and they tell you exactly what they're doing beforehand. They started texting you with updates on how the service is going and when to expect the vehicle to be ready for pick up. Mind you, this isn't some automated text. This is one of the desk service reps texting you and you can respond back with any questions you may have. It's great. After the maintenance is done you see the same service rep and pay at their desk at the time you get your paperwork from the work they did on the vehicle. It's so much better than before when you had to go to a different person in a different area to pay. The biggest thing I noticed was when I picked my truck up. They had it out and ready for me as I walked out the back of the building. Normally I experience waiting anywhere from 5 to 15 minutes for them to pull my truck up. If these are all permanent changes and not some fluke service experience, you can tell Modesto Toyota really had the customer in mind when coming up with ideas of how to better the service dept.. They made things simple by making themselves more available to the customer and saving time. More
Great Service This was a great service experience, as usually happens when I bring my vehicles to Modesto Toyota on McHenry Avenue in Modesto, California. Very plea This was a great service experience, as usually happens when I bring my vehicles to Modesto Toyota on McHenry Avenue in Modesto, California. Very pleased. More
Easy quick service Aaron England in the service department was very helpful. He was helpful and friendly, and set up an easy way to communicate through texting. I highly Aaron England in the service department was very helpful. He was helpful and friendly, and set up an easy way to communicate through texting. I highly recommend him for any service needs. More
Great service and good pricing I have purchased about 10 Toyota vehicles from Modesto Toyota, and I am very pleased with this dealership. I recommend it. Sales manager Ramon Naranjo I have purchased about 10 Toyota vehicles from Modesto Toyota, and I am very pleased with this dealership. I recommend it. Sales manager Ramon Naranjo and service assistant manager Mike Wilson are are courteous and professional. More
Always professional and very competent. My most resent service was on my 2016 Toyota Tacoma 45,000 miles. Jacob was my service tech. He handled every concern of mine and as what I've come to My most resent service was on my 2016 Toyota Tacoma 45,000 miles. Jacob was my service tech. He handled every concern of mine and as what I've come to expect from Modesto Toyota, completely professional. I have other dealerships in the Modesto area that my wife and I use and there service is subpar at best. I have confidence when I drop my vehicle off at Modesto Toyota that it will be handle as expected. Thank you Jacob! More
Fantastic Service!! Professional, efficient, clean, and great coffee. They've improved their flow from years past. Have been bring my cars here for quite some time and w Professional, efficient, clean, and great coffee. They've improved their flow from years past. Have been bring my cars here for quite some time and will continue to do so. More
Mike has helped us in the past Received service same day and received excellent care. Car was completed when prom est . It is and this is the first prart we have replaced. Tha Received service same day and received excellent care. Car was completed when prom est . It is and this is the first prart we have replaced. Thanks More
Noah was professional and courteous I really appreciate great customer service, and I received that on my visit. I just wanted to give a shout out to Noah and the team there for taking g I really appreciate great customer service, and I received that on my visit. I just wanted to give a shout out to Noah and the team there for taking great care of me, thank you! More
Good quick service and comfy wait area Waiting area is clean and comfortable, arrived for my scheduled appointment and met with a service adviser, upon completion of service, I was notified Waiting area is clean and comfortable, arrived for my scheduled appointment and met with a service adviser, upon completion of service, I was notified and advised of the service done to my vehicle and what was possibly need in the future. I wish the vehicle was washed after service, maybe one day this will happen, but overall service was good. More
Happy Customer Smooth, easy process from dropping off your vehicle to picking your vehicle up. Keep up the good work. Very Professinal all the team were when I encou Smooth, easy process from dropping off your vehicle to picking your vehicle up. Keep up the good work. Very Professinal all the team were when I encountered them. More