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Mohegan Lake Volkswagen

Mohegan Lake, NY

3.5
585 Reviews
We are not looking for a one time transaction with any of our clients. We are truly looking to build a long term relationship. It is this philosophy that has enabled us to continue in business for over 40 years through out the most difficult of times in the auto industry. We will do everything within our power to ensure that you are a valued client and totally satisfied. When you enter the showroom doors you will immediately see and feel the Mohegan Lake Difference. No pressure, take your time, go at your own pace, that's what your buying experience will be like.
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1744 E Main St 965

Mohegan Lake, NY

10547

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Showing 585 reviews

January 15, 2014

I've bought or leased 5 VWs here - - Passats and Jettas. They've always given the best price I could find. Worth the drive from southern Westchester. More

by akwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 13, 2014

I have leased cars in the past; however, the experience with the staff and service at Mohegan Lake Volkswagen was exceptional. I was particularly impressed with my salesman, Steve Fernandez, who went above More

by ebb2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 13, 2014

I hit a deer on Sunday, had a rental car on Monday and Tuesday, by Wednesday I was test-driving one Audi and a VW Tiguan, which I chose, to replace the Tiguan destroyed by the accident. I had walked out o More

by Wertheim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Slavin
January 07, 2014

Knowledgable staff, provided clear understanding of options for buying car at lease end. Friendly, guided me without being pushy and/or condescending. Were respectable and patient. More

by Didomi92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Benjamin Smith
December 31, 2013

Mark Hagerty and David Slavin were great to work with and really went over and above for my wife and I. They made the process easy, quick and haggle free. I would highly recommend Mark, David and this dealer More

by Vicx56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Slavin
December 30, 2013

My lease was up for my 2011 VW Tiguan and I had previously worked with David Slavin. I went back this past weekend to return my car and get a new one. David is so pleasant and made the process so More

by Cheryl426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Slavin
December 28, 2013

Steve Wells really cares and helps you through the entire car-buying process. He is very knowledgeable about the vehicles he sells and answers all questions with a smile and a twinkle in his eye. He clearly More

by karlmilde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Wells
December 24, 2013

Steve Wells is one of the best car salesmen I have met in a very long time. He was very helpful & knowledgeable He answered all our questions and concerns. He gave us a good price on our new car and he also More

by nippergny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 19, 2013

I was pleased with my 2011 VW Jetta, which I did not lease from this dealer, but when I moved to the area I needed a closer dealer for service visits. Service was fine, most things were under warranty d More

by JumpinJax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dec 03, 2013 -

Mohegan Lake Volkswagen responded

When she returned the car to us we did our normal procedure which is getting an odometer statement and return the car online back to VW. We then have an opportunity to buy it from VW so we go over the car inside and out before we make our decision if we going to buy it or not. When doing this if we find anything in that was left in the car we take it out and leave it in a secure area for the customer to pick up at later time. We did find a pair of Prada sunglasses in a black case and also Tom Tom GPS that we did return to the customer on Monday afternoon. If we were going to steal anything then why would we return another set of expensive glasses and a GPS system? Why would we just keep everything we found in the car? The reason why we don't do that is because that is not how we conduct our business. We take pride in our A+ Rating from the BBB of NY and would not doing anything to jeopardize that rating.

November 15, 2013

This dealership really exceeded my expectations. Salesman Steve Wells was great to work with. In the past I've been surprised how unknowledgeable many car salesman are about the actual vehicles. Steve was ve More

by stmarshall3017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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