Momentum BMW MINI

Excellent service and great Sales person. Curtis Josey. Still waiting for delivery. Very clean atmosphere. Very accommodating. Curtis took care of me as always. This is my second purchase from Momentu Still waiting for delivery. Very clean atmosphere. Very accommodating. Curtis took care of me as always. This is my second purchase from Momentum BMW. More

Everyone is always so helpful. Second purchase from these guys! The sales and financing department made everything so quick and easy! I’m enjoying my new car. guys! The sales and financing department made everything so quick and easy! I’m enjoying my new car. More

Max was perfect throughout the sales process. Informative and honest. Informative and honest. More

Let me just start by saying that Mr. Max White is the BEST and MOST ATTENTIVE car salesman I have ever encountered!! I am new to the BMW family and was a little hesitant on making a firm decision. Origi BEST and MOST ATTENTIVE car salesman I have ever encountered!! I am new to the BMW family and was a little hesitant on making a firm decision. Originally, I was only coming to look, but that didn't stop Max from providing me with his expansive BMW knowledge and taking me on an impressive test drive. I have driven a few luxury vehicles, yet, I have never been on a test drive with an informative salesman. Max explained the car's safety mechanisms, engineering, weight distribution, and many more characteristics. He allowed me time to lament and choose what was best for me. Well, I ended up buying a new 2022 BMW X4. It has been the best vehicle I have driven. I have zero regrets! I am so blessed to have met Max. He is a great spirited man, and a wonderful salesman! I highly recommend him! More

Jeffrey exceeded the expectation. We have gone to many BWM dealerships but decided to stay with the one Jeffrey's working for. He's very friendly, professional and very patience. We came in for a test d BWM dealerships but decided to stay with the one Jeffrey's working for. He's very friendly, professional and very patience. We came in for a test drive of the BWM X6, and decided to build our own vehicle in the same day. During my Build Your Own Vehicle process, he explained in details for each of the functions/features that's being selected. He also recommended features that he believes is useful to owners. When the car was delivered, he walked me through the process; showed me the car features, and also provided support if needed. I have all the time i needed to make decisions on the interior and exterior colors (which is important for me). Throughout the process, Jeffrey definitely made me feel like I'm going through the process with a close friend. More

The dealership was clean, comfortable, not over stimulating. All staff were friendly and helpful and this was a quick seamless process. I highly recommend Momentum! stimulating. All staff were friendly and helpful and this was a quick seamless process. I highly recommend Momentum! More

Barry was great! I talked to him on the phone before I Barry was great! I talked to him on the phone before I came. No bugging me and I called him 3 days later ready to see it. He was honest and showed m Barry was great! I talked to him on the phone before I came. No bugging me and I called him 3 days later ready to see it. He was honest and showed me everything on the car. It was just as he told me. It is perfect! More

Welcome in by a very polite and professional saleman name Starrick. He treated us like he had been knowing us for ever. He was very attended as I told him what I was looking for and he brought out the exact Starrick. He treated us like he had been knowing us for ever. He was very attended as I told him what I was looking for and he brought out the exact one that I had viewed online. He made me feel really special when he started congratulating me on my purchase even before I went to finance. The entire process took about 2 1/2 hours from start to finish causing them to stay past closing. More

Very unfortunate buying experience. Our sales person, Mikah, lied to us and had us sign all the paperwork for a car that was $6000+ less than the one we were purchasing. Bait and switched us once all pap Mikah, lied to us and had us sign all the paperwork for a car that was $6000+ less than the one we were purchasing. Bait and switched us once all paperwork was signed and credit was run. Lied about interest rates. Lied about discounts. Manager had to step in and correct the discount situation. BMW North America confirmed that they were dishonest about interest rates. Did not give us the opportunity to walk the car with the service manager, but ensured that he would do so with a "fine tooth comb" and deliver the car in "pristine condition." Received a dirty car with tons of damage that was created by the dealership. Tried to resolve with the sales manager and general manager, both of whom ignored my email. She offered to have them detail the car again. They gave a loaner car that was filthy and reeked of marijuana (not a good look when you have to pick up clients and colleagues). They kept the car for 2 weeks to do said detail and I never heard a peep from them regarding the issues and what they could or could not correct. Once Mikah messaged that the car was ready, she would not tell me what they actually did or did not do other than they detailed it and repainted the bumper. She was incredibly rude, disrespectful and comically passive aggressive. I will certainly go to all lengths to be sure that they are held accountable for this very poor service and the issues they have created, as I truly hope they do not have the opportunity to treat any other buyer this way. My family and I only purchase BMWs and love the cars. I have referred more than 10 buyers to BMW North, Beaumont and Woodlands in the past 7 years and have always appreciated the customer service that comes with buying a luxury car. I wholeheartedly recommend that consumers do not purchase from this dealership, as they (by their own admission) do not need to accommodate buyers. They will do nothing but lie and bully you with a smile on their face. More

I had to wait for 2 hours to complete the paperwork that took 5 minutes. This is so ridiculous. It turned a pleasant purchase experience into a frustrating experience. The sales person did not even bothe took 5 minutes. This is so ridiculous. It turned a pleasant purchase experience into a frustrating experience. The sales person did not even bother to keep me updated and every time when I bug him, the response is it will be soon. During the 2 hour wait, he could have gone through with me the features of the car but he did not. After the paperwork was done, he did not even do a familiarization with the car. More