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Momentum BMW MINI

Houston, TX

Overview
Employees
Reviews
Vehicles
4.9
2,189 Reviews
Momentum BMW and MINI invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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9570 Southwest Freeway

Houston, TX

77074

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Showing 2,189 reviews

May 27, 2024

Excellent Customer Service. I was kept abreast as to all that was going on. Haide, was excellent. I have to say her Customer Service was on point. More

by tiarra.trinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafal
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May 27, 2024 -

tiarra.trinity responded

Its the only place I will take my Car for service.

May 27, 2024

Mikah was very friendly. She answered all of our questions. Anytime we had questions outside of the dealership she was able to answer them as quickly as possible. More

by Jennydahu5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikah Granados-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Momentum BMW MINI responded

Jenny, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 26, 2024

Great experience at Momentum BMW. My service adviser, John Garza was helpful and communicated updates often. More

by cynthia gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
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May 29, 2024 -

Momentum BMW MINI responded

Cynthia, we really appreciate your positive review! We look forward to your next visit! Take care!

May 25, 2024

Everyone is professional and efficient. Miquel is so easy to work with and always communicates every step of the service process! More

by MFoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel
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May 29, 2024 -

Momentum BMW MINI responded

Thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

May 24, 2024

Took great care of me in a prompt manner. Got my car the same day. More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 29, 2024 -

Momentum BMW MINI responded

Hi Jonathan! We're so happy we were able to help you out! We look forward to your next visit! Take care!

May 23, 2024

BMW emblem on my X5 rear door was removed. I returned to speak to the service advisor the day after about it. He is off work, another advisor asked me to purchase a new one and will someone in More

by Taij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Jun 07, 2024 -

Momentum BMW MINI responded

Hello, It is disappointing for us to hear that your experience has been anything less than great. Our General Manager would really like to speak with you more regarding your experience. Please reach out to us at (855) 645-6452 at your earliest convenience.

May 22, 2024

Cedric was the ABSOLUTE BEST rep I've dealt with since being with BMW the past 3yrs. More

by jrosilez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
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May 22, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2024

Anjel is a wonderful advisor. He knows his stuff. He is a great asset to your company. We need more people like him! More

by Sspriggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anjel Sanchez
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May 22, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 22, 2024

The best cars. Superb service. Conscientious service advisors and technicians who go the last mile to help you back get in your car quickly. More

by jyasminalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
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May 24, 2024 -

Momentum BMW MINI responded

We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2024

WARNING DONT SEND YOUR CAR HERE FOR OIL CHANGES! The mechanic assigned to change my vehicle oil on May 18,2024 damaged my car! More

by gidgetsmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Otero (Service Advisor)
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May 26, 2024 -

Momentum BMW MINI responded

Hello, Thank you for leaving us a review. We are disappointed to hear that your experience was not a positive one. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 645-6452 at your earliest convenience. We look forward to hearing from you.

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