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Momentum BMW MINI - Service Center

Houston, TX

4.9
686 Reviews

686 Reviews of Momentum BMW MINI - Service Center

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May 07, 2024

Yes. Mario in the service department was outstanding. He is on top of his job, understands how to communicate with customers and is an asset to Momentum B More

by sdeanj12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario is great, don’t lose this guy. Darren was just as helpful
May 07, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 05, 2024

Great service from start to finish - very professional and courteous and nice touch detailing the car. More

by Gmmullins6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Momentum BMW MINI responded

We are so pleased you enjoyed your visit to Momentum BMW! We look forward to your next visit! Take care!

May 04, 2024

Yes. John Garza was absolutely excellent, my wife and I will always ask for him to have our two BMWs serviced and cared for. More

by Clbaok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza in Service
May 03, 2024

Always a pleasant experience with the service advisor, place to work while waiting, and prompt service. More

by Sakramer10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
May 07, 2024 -

Momentum BMW MINI responded

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

The customer service team are exceptionally professional and pleasant. They remember me from visit to visit and keep me well informed throughout the process of evaluation and service. More

by Jln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Deshotels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassey — service rep
May 02, 2024 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

Car 4 and 1/2 years old and less than 40,000 miles. All I wanted was a new battery. Two expensive repairs suggested. Water pump and engine mounts. Poor machinery or running up the bill? More

by Fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
May 04, 2024 -

Momentum BMW MINI responded

Fritz, We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager at (855) 850-3425 when you have a chance. Thank you, and we look forward to hearing from you.

April 29, 2024

Momentum BMW is a very professional dealership and takes care of my service needs for my BMW. More

by Joe.Walker713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHEF HABHAB
Apr 30, 2024 -

Momentum BMW MINI responded

Joe, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2024

Momentum is my go to place for ALL issues related to my 750, They are professional, trust worthy, and have a team that listens and respects their customer. I’m so glad they are picky because so am I! More

by dottie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose, Cedric
May 02, 2024 -

Momentum BMW MINI responded

Dottie, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2024

Excellent customer service and great loaner car program. Please continue providing these great services. You are appreciated More

by Ayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Adekweh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Momentum BMW MINI responded

Ayo, we are so pleased you enjoyed your visit to Momentum BMW! We hope to see you soon!

April 28, 2024

Allyce was wonderful. Great service and I loved the card she gave me when finished More

by jmaria815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterrick Frasier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allyce
Apr 30, 2024 -

Momentum BMW MINI responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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