Momentum Volkswagen

Great! Mr Johnson was very good to work with and very knowledgable. The car buying process was quick and easy! My experience was excellent! I would refer fr Mr Johnson was very good to work with and very knowledgable. The car buying process was quick and easy! My experience was excellent! I would refer friends and family More

Excellent Experience I received an excellent purchasing experience from Enrico! Everything was very quick and painless. I will certainly recommend him to all of my friends I received an excellent purchasing experience from Enrico! Everything was very quick and painless. I will certainly recommend him to all of my friends and family! More

solid customer service Kelly was very responsive and thorough as she helped solve the solution on my car. I appreciate her diligence. And it wasn't too hard to a get a loan Kelly was very responsive and thorough as she helped solve the solution on my car. I appreciate her diligence. And it wasn't too hard to a get a loaner either. More

Great experience Ashone was a very delightful pleasant and knowledgeable sales associate! He made the process very simple maybe one of the most simple car buying proce Ashone was a very delightful pleasant and knowledgeable sales associate! He made the process very simple maybe one of the most simple car buying processes I have deal with! More

Good guy! Harrold at momentum Vw was great. He fillowed up on phone calls and was always aproachable and straightforward. Been coming here for years with past v Harrold at momentum Vw was great. He fillowed up on phone calls and was always aproachable and straightforward. Been coming here for years with past vw's the service is great More

Great communication Harold was great and communicated regularly and very well. My car was services quickly and they were very accommodating about when I could come pick i Harold was great and communicated regularly and very well. My car was services quickly and they were very accommodating about when I could come pick it up. The only bad thing was they didn't have any loaner cars available. More

Excellent experience Timely thoughtful information. Followed up on all questions. Received the new car very quickly. Kept my costs to a minimum. Did not try to sell my on Timely thoughtful information. Followed up on all questions. Received the new car very quickly. Kept my costs to a minimum. Did not try to sell my on anything I did not need. More

Best experience thus far!! My advisor Kelli Campbell went above and beyond the call of duty to get me situated and my vehicle serviced. She is very knowledgeable and answered a My advisor Kelli Campbell went above and beyond the call of duty to get me situated and my vehicle serviced. She is very knowledgeable and answered all my questions with no issue. I've been coming to this location to have my vehicle serviced for awhile now and have never had such a wonderful experience until Kelli started helping me out. I will always request and recommend her to friends and family that decide to come to this location! You freakin' rock Kelli and keep up he AWESOME work!!! More

Yet another instance of misinformation and lies Having purchased my 2010 CC new from this dealership, I have maintained the car's service with this dealership for the last 6 years. Despite some less Having purchased my 2010 CC new from this dealership, I have maintained the car's service with this dealership for the last 6 years. Despite some less than stellar experiences I kept coming back. This time however, after having made a service appointment a week prior with assurance that a loaner vehicle would be available, I was told this morning at 07:00 that there wasn't one. Quite frankly the last straw along with various previously disputed invoices and charges (items listed that clearly were not addressed), I will recommend no one to this dealership for service or in general. More

worst experience ever My experience here is awful. I went to the shop on Friday morning to for regular maintenance and engine check. When they told me my battery failed and My experience here is awful. I went to the shop on Friday morning to for regular maintenance and engine check. When they told me my battery failed and have to replace the catalyst converter, I agreed to the service and they admitted to give me 10% off from 2547 to 2274, and they said they would make it done tomorrow (Saturday) morning so I could get my car after Lunch. HOWEVER, I called the shop Sat at 1pm., my service management didnt pick up my call, then I called the shop, they told me the service would be closed at 2 so the earliest time i could get my car would be MONDAY! i am so disappointed and i knew they would not keep their promise, I HAVE TO RENT a car for Monday! I called them on Monday afternoon again, my service manager said the part would be at shop on Tuesday! Again, I have to take taxis on Tuesday for going out in the morning. Finally, Tuesday afternoon, they called me the car was ready to go (they told me at 2, i was busy till 8, so i could only go to collect my car on Wed), and they picked me up from my place to the shop on Wed morning, which is good. THE BAD experience is not over! On the receipt, they didn't give me the 10% off as they promised, the price was 2547, without any discount! And my service manager was not even there, I did not know who to argue on the price, and I felt so bad about everything in the shop! Why they just could not keep their original promise? They told me they could get it fixed on the next day and I have a 10% off, so I signed the service agreement, but they definitely do the opposite! Will never come back to this shop. I am new to Houston just 2 months, first time going to a dealer, feel so bad about the whole process. More