Monroe Nissan

Tracy Williams was a very big help to me. She made me feel this is an honest place. She answered all my questions and kept me informed about the repairs on my car. She made me feel this is an honest place. She answered all my questions and kept me informed about the repairs on my car. More

Purchase from this dealership at your own risk. I wish I had read these reviews before I purchased my vehicle. They do add on a few more thousands than the advertised price. Also, they sent me a pu I wish I had read these reviews before I purchased my vehicle. They do add on a few more thousands than the advertised price. Also, they sent me a purchase order with money in specific columns. When I signed the actual purchase order unfortunately for me, I didn't look where they had put the money. What was supposed to be used for my taxes and tags had been put in a different column. Then I received a call stating I need to go pay my property taxes then give them the receipt so they can get my tags. I have never had to do this before. The dealership is the only business that can get your tags without the property taxes being paid. You then have 120 days to pay the taxes after purchases. When I bought this to their attention, they stopped communicating with me. I do not recommend purchasing from this dealership. There is a lot of dishonesty going on with this dealership. If you do, please make sure to pay attention that your actual purchase agreement looks the same as the purchase order you agreed to. More

Dasean Riley was very professional and delightful. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car. More

monroe nissan made first-time financing super easy for me. they offered water as well as overall great customer service. a month later i went to get my plate put on and i was there for no longer than 5 m me. they offered water as well as overall great customer service. a month later i went to get my plate put on and i was there for no longer than 5 minutes! will definitely be coming back futuristically speaking. More

Asked for pictures of vehicle and salesperson sent blurry pics, asked for price and never received response, had to call back and was informed that vehicle was now SOLD pics, asked for price and never received response, had to call back and was informed that vehicle was now SOLD More

Dwight is very knowledgeable and honest , Would buy all cars from him if possible . take care of us from beginning to end . cars from him if possible . take care of us from beginning to end . More

Dealership was clean and all but when we couldn't make a deal on the first vehicle they ran my credit on a vehicle we had NEVER EVEN DISCUSSED. Why did yall pick a random second vehicle instead of actually deal on the first vehicle they ran my credit on a vehicle we had NEVER EVEN DISCUSSED. Why did yall pick a random second vehicle instead of actually looking into the second vehicle I was interested in? For some reason we switched salesmen in the middle of the process and the second sales man was rude and condescending. Didn't try to help at all just kept trying to push this vehicle I didn't want. More

I want to be very honest and transparent about Monroe Nissan, whatever I feel it was at least five years ago (when I shopped for a car before- rude, not attentive, unhelpful, etc) it has changed! WOW! I Nissan, whatever I feel it was at least five years ago (when I shopped for a car before- rude, not attentive, unhelpful, etc) it has changed! WOW! I am extremely impressed at the car buying experience from the beginning to the end when I drove off the lot! I have had such a warm, supportive, and patient experience buying my new 2022 Nissan Kicks SR! Bobby, the salesman I worked with, was very patient with me over a few days time, took the time to help me with my options, was informative and supportive, and by no means was pushy. The individuals in the finance department were so helpful as well! In addition to Bobby, they too were very personable and showed genuine courtesy and empathy during my experience. There was not one moment that I felt overwhelmed or stressed during this process! I truly feel that if I formed a relationship with this dealership that will last many years to come! Just stop in and ask for Bobby- you won't regret it! More