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Monrovia Chrysler Dodge Jeep Ram
Monrovia, CA
1,652 Reviews
Welcome to Monrovia CDJR!
Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas!
Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,652 reviews
October 02, 2024
Does not keep promises Same day service took two weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 years is bogus Came to pickup but window would not work properly had to argue to get fixed same day TPS went off a few miles from dealer with 10PSI low PHEV. Ot charged More
by wb6cia
Verified CustomerEmployees Worked With
Service dept
October 01, 2024
Great experience. Hansel and the manager helped out a lot. Got the color of car I wanted. Hansel and the manager helped out a lot. Got the color of car I wanted. More
by Richard Cruz
October 01, 2024
Anna was perfect. Honest and warm and no nonsense. I never felt deceived or tricked. If you’re like me and eternally wary of dealerships, know that this team is a safe Honest and warm and no nonsense. I never felt deceived or tricked. If you’re like me and eternally wary of dealerships, know that this team is a safe and trustworthy. Thank you. More
by brettlyda2
Employees Worked With
Other Employees :
Anna, Jake de Quattro
October 01, 2024
Really Great service with Hansel and with Alberto. Also Terry was great with explaining all the coverage of the car. Also they all worked with me to get the price of what I wanted for the car. Also Terry was great with explaining all the coverage of the car. Also they all worked with me to get the price of what I wanted for the car. More
by melissatorres11
September 30, 2024
Drove a long way for a specific vehicle. Found it, got a great deal. Salesman was good, but needed to be a little more polished/professional. My finance manager was above and beyond. Found it, got a great deal. Salesman was good, but needed to be a little more polished/professional. My finance manager was above and beyond. More
by colonyeastna
September 30, 2024
I went in for an oil change and tire rotation this past weekend. Javier Gonzalez provided excellent customer service. He was attentive, knowledgeable, professional, and friendly. He answered all my ques weekend. Javier Gonzalez provided excellent customer service. He was attentive, knowledgeable, professional, and friendly. He answered all my questions with great patience. Although I live in Glendale, I will continue to service my car at Monrovia because of Javier's ability to make me feel I'm in safe hands at your dealership. He is a great representative and you're lucky to have him! More
by anavasquez1930
Employees Worked With
Javier Gonzalez
September 29, 2024
Great customer service,very friendly and helpful. Great experience from the beginning. Thank you Luis Great experience from the beginning. Thank you Luis More
by d_moon1981
