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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,652 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,652 reviews

August 12, 2024

The best car buying experience EVER ! Anthony Rubio, Guillermo Hernandez and Terry Brown were all phenomenal to work with. EXCELLENT customer service, they went out of their way to be mo More

by ragusa74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're thrilled you enjoyed a satisfying and smooth dealership experience with Anthony, Guillermo, and Terry! Thank you for taking a moment to share the highlights. We wish you all the best in your new pre-owned Tesla, from the entire team at Monrovia CDJR!

August 10, 2024

Went above and beyond to get the car done timely and got me home and back so I didn't have to wait all morning long. Answered questions, made it comfortable and gave me information to get information for po More

by ibtsom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
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Aug 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your thoughtful assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels until we meet again!

August 08, 2024

Alan did a great job communicating and with everything. Thanks to the mechanics that did the job as well. More

by HHHPRODUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Alan! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

August 07, 2024

Came in to have a wireless charger installed on my BRAND new truck....left with an installed charger and broken back seats! The ventilated/heated seats no longer work and they say I have to wait a week to g More

by brant626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing your concerns with us. We're truly sorry for the inconvenience you're facing and we understand your frustration. In the meantime, please feel free to contact me if I may address any further questions. Thanks again for your feedback. Fawzi Subaih General Manager Monrovia CDJR fsubaih@monroviacdjr.com

August 07, 2024

Only dealership I will come to get my Dodge Charger serviced. Service Advisor Josh does a great job with his customer service, leaves people coming back! Thank you again! More

by Joshua Bretado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Service Department
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your kind review, Joshua! We truly appreciate your continued business, and we're glad Josh has always taken such great care of you and your vehicle. Thank you for making Monrovia CDJR your #1 choice for service!

August 07, 2024

Best dealership to have your car serviced. Thanks so much Josh and Javier for always making sure that my jeep is running in tip top shape! More

by David Siegrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Josh
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, David! We're pleased you continue to receive the best care and guidance from Josh and Javier. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 07, 2024

Service Advisor was very helpful and attentive throughout service kept me updated and got me everything I needed will be returning thank you! More

by aloreto817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisors
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!

August 07, 2024

Vehicle entered shop, services provided, vehicle picked up. Everything went smoothly. No complaints form my end. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Aug 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit, Bob! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

August 06, 2024

Paul and Hansel were great did everything possible to get me into a new car More

by moniquegutierrez74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wang
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Monique, thanks for letting us know Paul and Hansel provided you with an accommodating and informative dealership visit! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Monrovia CDJR!

August 05, 2024

Javier and his team do an excelled job of treating the customer as their top priority from the time you book your appointment. They communicate everystep of the way and make the whole experience enjoyable More

by quiksilver1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Aug 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much! We're pleased you had another great service experience with us, and that Javier made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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