Monrovia Chrysler Dodge Jeep Ram - Service Center

My service advisor was amazing, he always kept me updated, and made me feel like family. updated, and made me feel like family. More

Mr. Javier Gonzalez was very helpful & recommended only my need. He offered a complimentary car wash. my need. He offered a complimentary car wash. More

The Service Department was great! My rep was wonderful and extremely professional, Will continue to take my Jeep there. My rep was wonderful and extremely professional, Will continue to take my Jeep there. More

Issac took great care of me and my car. Thank you again my friend!!! See on the next visit. Thank you again my friend!!! See on the next visit. More

Wendell is supremely professional and capable. More importantly, he is a kind soul. Pleasure to work with. More importantly, he is a kind soul. Pleasure to work with. More

Extremely organized and professional. I enjoy getting all of my services here and every time I am always taken care of. I enjoy getting all of my services here and every time I am always taken care of. More

Best service experience ever. Worked with Fred Biyzaei and he exceeded all my expectations. Exceptional crew and on time. Thank you. Worked with Fred Biyzaei and he exceeded all my expectations. Exceptional crew and on time. Thank you. More

Fred Biyzaei have great customer service at the Monrovia Service dept. Very helpful and is the main reason why I return to this dealers service dept. Service dept. Very helpful and is the main reason why I return to this dealers service dept. More

Fred Biyzaei was my service advisor assigned to my car. I went in because my water pump gave out on my charger and he said it may take 24-72 hours. My car wasn't ready until 5 days after i dropped it off. I went in because my water pump gave out on my charger and he said it may take 24-72 hours. My car wasn't ready until 5 days after i dropped it off. Above that he said i was lucky because he took me in without an appointment which was a lie and when I told him I did have an appointment he said oh ok, well it's not ready yet. Then he said my radiator cap needs to be replaced because it's faulty, he wanted to charge me $90 for a radiator cap (which was $23) and the rest was just to screw it on. He said the labor was more because they had to run "tests" but I refused that service. The next day i changed my mind and I went in for them to order the cap and do the "tests" and javier approved the order. The day i went in to get my car they didn't put on the new cap nor did the tests they were going to do. Luckily they had the cap in the parts department so i bought it but when I confronted Fred about the supposed "necessary tests" they had to do with the new radiator cap he said i didn't have to do them and he seemed in a rush to have me leave. So it's seems to me it was all a scam to get money out of their "appreciated customers" definitely switching dealerships after this encounter. More

I take my Jeep Rubicon there for service all the time. Good fast and reliable. Good fast and reliable. More