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Montrose Ford

Fairlawn , OH

4.7
811 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 811 reviews

May 24, 2026

I was told I'd have a vehicle on Saturday. Looks like I'll get it a week late. At the same price More

by hfieldservices
Recommend Dealer
No
Employees Worked With
Tommy
May 24, 2026

This was my first time dealing with Montrose Ford and couldn’t be more pleased. The team was excellent and easy to deal with. The deal we made was better than I expected. I definitely plan to deal with M More

by kevin.gardner72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Zlojutro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Montrose Ford responded

It’s wonderful to hear Adam and the team made your first visit smooth and that the deal exceeded your expectations. Thank you for choosing us, and we look forward to assisting you again with your Ford. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 22, 2026

Went in for my regular oil change and was greeted promptly. The service technician took care of my car and got what was necessary done promptly. I previously purchased the Suv from the Dealership b More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Couldn't remember the name
May 22, 2026 -

Montrose Ford responded

Thank you for highlighting the prompt greeting and efficient work on your Ford Escape’s oil change. It’s rewarding to know the strong service you experienced when purchasing your SUV extends to every visit. Our leadership team and technicians appreciate your recognition. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 22, 2026

Great customer service. Truly felt taken care of. Tommy is a top tier employee and honestly deserves a raise! More

by ecreighton17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Creighton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Montrose Ford responded

Thank you for sharing your feedback. We’re pleased you felt well looked after and that Tommy went above and beyond. Enjoy your new Ford Explorer on the road ahead. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 22, 2026

Mark was awesome. He got me in a very nice Bronco that I love. He’s a very respectful and helpful guy. More

by dscott31245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yacobucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Montrose Ford responded

Thank you for highlighting Mark’s respectful and helpful approach. We’re delighted he helped you into the Ford Bronco you love and appreciate your trust in our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 21, 2026

Nathan kept me informed on the progress of the maintenance until it was completed. Thank you More

by Mark
Recommend Dealer
Yes
Employees Worked With
Nathan
May 21, 2026 -

Montrose Ford responded

We’re glad our team kept you updated during your Ford service. Thank you. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 21, 2026

Excellent workmanship and attention to detail. This team performed my repairs fast and efficient and even followed up to ensure everything still looked great! This is the best body shop you will More

by MHAZARD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Montgomery
May 21, 2026 -

Montrose Ford responded

It’s great to hear our body shop delivered fast, detailed repairs on your Ford and that our follow-up ensured everything still looks exceptional. Your 10/10 recommendation truly motivates our team. We’re here whenever your truck needs attention again. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 20, 2026

They were friendly and pretty quick. But when they didn't find a hole in my transmission I showed them a picture and they said it was the design. I don't believe that More

by liseybee10
Recommend Dealer
Yes
May 22, 2026 -

Montrose Ford responded

Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us so that we may address your concerns. Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 20, 2026

This was the greatest vehicle buying experience of my life! Marcus and the entire team at Montrose Ford were wonderful to work with. They helped me feel comfortable and confident throughout the buying pr More

by chadmbeutel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Spelich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
May 20, 2026 -

Montrose Ford responded

Thank you for sharing such high praise for Marcus and our team during your Ford purchase. We’re delighted you felt comfortable and respected throughout the process and hope you enjoy every mile in your new truck. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

May 20, 2026

Your dealership is a great place to buy a car. I love the Bronco brand cars! More

by CLEVERAIDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan .
May 20, 2026 -

Montrose Ford responded

It’s fantastic to hear you found our dealership a great place to buy and that you love the Ford Bronco. Thank you for choosing us, and we look forward to assisting you with your Bronco in the future. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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