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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.6
954 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 954 reviews

August 07, 2026

Everything went well with the service. Will be using this dealership again. Very convenient location for me. More

by DEEF54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Aug 07, 2026 -

Montrose Ford responded

Thank you for the five-star rating. Hearing that the service on your Lincoln Corsair went smoothly and our location was convenient means a lot to our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 07, 2026

Always great experience. Very helpful and professional. Nathan in service takes care of everything very timely and never an issue. Multiple trucks bought here. More

by kalebburke97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan - service
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Aug 07, 2026 -

Montrose Ford responded

We're glad your Ford F-150 has received prompt, professional service and that everything has gone smoothly every time. Hearing that you’ve purchased multiple trucks from us means a lot to our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 07, 2026

My favorite place to go for service. Andre has Been taking care of me and my vehicles for Years. More

by SHAKERSINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Lawrentz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dowd
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Engle
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rhonda Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre in service is the best, Rick is good too.
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Aug 07, 2026 -

Montrose Ford responded

We’re glad our service department remains your favorite spot for maintaining your Ford F-150. Knowing we’ve been able to care for you and your vehicles for years means a lot to our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 06, 2026

Did a good job on my brakes See you guys again soon I liked the service great keep up the good work... More

by Marcus G
Recommend Dealer
Yes
Employees Worked With
Mr.A.Harris
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Aug 07, 2026 -

Montrose Ford responded

Thank you for the five-star rating. Hearing that you liked our brake work on your Lincoln MKX means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 06, 2026

Great service. Andre used our coupon and explained everything well. Nice place to wait. Treats and drinks, too. More

by diane
Recommend Dealer
Yes
Employees Worked With
Andre
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Aug 06, 2026 -

Montrose Ford responded

Knowing that we explained the service on your Lincoln Nautilus clearly and applied your coupon smoothly means a lot to our service team. We’re glad you found the waiting area comfortable and enjoyed the refreshments. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 05, 2026

Professional/knowledgeable/accurate information/friendly/personable/timely information/very well coordinated between collusion/insurance/enterprise agencies More

by janicemwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra/Courtney/and the enterprise guy/also the young man that helped me in parking lot before I left to put my phone number into the car
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Aug 06, 2026 -

Montrose Ford responded

We’re glad the service on your Ford Escape went smoothly from start to finish. Hearing that our knowledgeable team provided accurate, timely updates and coordinated seamlessly across collision, insurance, and your rental provider means a great deal to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 05, 2026

The dealership has been great and always informative, Would recommend to others with Ford vehicles. More

by MIKENEUY2002
Recommend Dealer
Yes
Employees Worked With
Don't remember but he sent me a picture of his work
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Aug 05, 2026 -

Montrose Ford responded

Knowing that you found our service informative means a lot to our team. Thank you for recommending our service to other Ford owners. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 04, 2026

Dan and Adam were polite, fast, worked around my schedule and helped every step of they way More

by Jordan
Recommend Dealer
Yes
Employees Worked With
Dan and Adam
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Aug 05, 2026 -

Montrose Ford responded

Knowing our service team could adapt to your schedule and assist you at every step is rewarding. Your five-star rating and praise of our team’s speed and courtesy during the service on your Ford Explorer mean a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 04, 2026

It was a professional and pleasant experience throughout. When or if I need any body work done on my vehicle, I've made Montrose Collision Center my go-to. More

by BKBLACKSR
Recommend Dealer
Yes
Employees Worked With
Erin
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Aug 04, 2026 -

Montrose Ford responded

Knowing that you found the body work on your Nissan Armada professional and pleasant means a lot to our service team. We’re honored to be your go-to for body work and stand ready whenever you need us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

August 04, 2026

Erin was very professional and courteous. She explained everything to my understanding and gave me realistic timelines. More

by BKBLACKSR
Recommend Dealer
Yes
Employees Worked With
Erin
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Aug 04, 2026 -

Montrose Ford responded

Transparent communication and realistic scheduling are central to how our service department operates. Knowing that you felt informed by our explanations and appreciated the timelines means a lot to us. Thank you for the five-star rating and for trusting our service department with your Nissan Armada. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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