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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.6
1,024 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 1,024 reviews

September 13, 2026

Great experience! Found a great car at a great price. Would highly recommend this dealership! More

by keithljohnson21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick El Faye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2026 -

Montrose Ford responded

Our team is pleased we could help you find a used Ford EcoSport at a price you loved. Hearing that you’d recommend our dealership means a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 12, 2026

I love the service provided by Montrose Ford, including maintenance and the collision center I would recommend Montrose Ford to my family and friends More

by mjvallo00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nageotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
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Sep 12, 2026 -

Montrose Ford responded

Your Ford Ranger is in great hands with our maintenance and collision center. Knowing you’d recommend our dealership to your family and friends means a lot to our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 10, 2026

Extremely satisfied with the service I have received from them. Highly recommend montrose ford to get any vehicle serviced. More

by chan.khanal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2026 -

Montrose Ford responded

We’re glad the service on your Ford F-150 exceeded your expectations. Your recommendation means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 10, 2026

Nathan & team were very responsive to the issue with my brakes. Professional, courteous, & kept me up-to-date on the process. More

by drxjuby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Sep 10, 2026 -

Montrose Ford responded

We’re glad our service on your Ford F-150 kept you informed and addressed your brake issue promptly. Your praise for our responsiveness and professionalism means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 10, 2026

They were very knowledgeable regarding my recent repair and made it in a timely manner, while keeping me informed each step of the way. More

by ksaban31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

Montrose Ford responded

Your feedback about being kept informed during each phase of the repair highlights how our service team prioritizes clear communication. We’re glad we could complete the repair efficiently for your Ford Bronco. Hearing that our knowledgeable approach and clear updates met your needs means a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 06, 2026

Matt was super friendly and helpful. He was able to get me in and out quickly and made sure I was happy leaving the dealership. More

by mtatton18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 06, 2026 -

Montrose Ford responded

Your mention of Matthew’s friendliness and how quickly he got you in and out is wonderful to hear. We’re glad the purchase of your new Ford Maverick went smoothly and left you satisfied. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 06, 2026

Did a great job working on my mustang did all the work that was required & sent me a video of the work done. Service manager Rick commutation was awesome called me and told my exactly what was wrong and t More

by MITCH13TRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Thurmer
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Sep 06, 2026 -

Montrose Ford responded

Your mention of the video walkthrough highlights our commitment to transparency in service. Knowing you appreciated the clear cost estimate from our service manager and the cleanliness of our shop is truly rewarding. Thank you for recommending us and for trusting your Mustang with our team. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 05, 2026

They where great made sure to keep me updated on every thing and made sure the problem was fixed More

by STEPHANSCHULTZ733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Sep 05, 2026 -

Montrose Ford responded

Our service team worked to keep you informed at every step and to fully resolve the issue on your Lincoln MKZ. Knowing those efforts met your expectations means a great deal to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

September 04, 2026

Outstanding service department Now you're missing me off! Do the letters F O mean anything to you More

by fmofohio
Recommend Dealer
Yes
Employees Worked With
Richard Thurmer
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September 04, 2026

Very organized and paid attention to details Easy to work with - stress free Excellent service More

by gary@nohioprint.com
Recommend Dealer
Yes
Employees Worked With
Heather, Rick
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Sep 04, 2026 -

Montrose Ford responded

Knowing that you found our service organized and stress-free means a lot to our team. We appreciate the chance to care for your Ford Explorer. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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