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Montrose Ford
Fairlawn , OH
991 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations.
We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 991 reviews
Verified Customer
August 22, 2026
The staff was extremely helpful. I previously paid for work that was later part of a recall and the staff went out of their way to get the work covered and paid for by Ford. I previously paid for work that was later part of a recall and the staff went out of their way to get the work covered and paid for by Ford. More
by PETE7JL
Employees Worked With
August 20, 2026
I was taken care of as soon as I pulled in by Nathan. My salesman, Matt Mills, stopped by to chat with me and then within an hour Nathan came to tell me everything was done. And there was no charge becau My salesman, Matt Mills, stopped by to chat with me and then within an hour Nathan came to tell me everything was done. And there was no charge because he used my Ford points which was a pleasant surprise. More
by cmesplandiu
Employees Worked With
I believe it was Nathan Snyder. He made the process very easy.
August 20, 2026
Tommy was very helpful and personable through the experience of buying my F 250 , I would highly recommend Tommy and the rest of the staff! experience of buying my F 250 , I would highly recommend Tommy and the rest of the staff! More
by bluestreak1044
Employees Worked With
August 18, 2026
No problems I think the only thing you could have done better was to inform the customer of all the service work done and what was covered under warranty. And what wasn't covered under warranty. better was to inform the customer of all the service work done and what was covered under warranty. And what wasn't covered under warranty. More
by twalters1955
Employees Worked With
Service manager
