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Montrose Ford

Fairlawn , OH

Overview
Employees
Reviews
Vehicles
4.6
1,089 Reviews
Montrose Ford of Fairlawn features a complete selection of new Ford vehicles, parts and accessories and an extensive inventory of pre-owned vehicles including Certified Pre-Owned Fords. With an award-winning service department, on-site collision center and fleet department, Montrose Ford of Fairlawn is proud to serve the Fairlawn, Akron, Wadsworth, Medina, Copley and surrounding communities. Montrose Ford of Fairlawn has partnered with multiple local and national lenders to offer a complete array of financing and insurance solutions to meet today’s challenges. A proud member of the Montrose Auto Group featuring 11 brands at 10 locations, Montrose Ford of Fairlawn is actively involved with local and regional charities and goodwill organizations. We are family owned and operated and have proudly been in business since 1983. Michael W. Thompson, CEO & President of the Montrose Auto Group, is a Vietnam Veteran who proudly served our country. Mr. Thompson and the Montrose Auto Group make every effort to support our military and veterans alike. In fact, nearly 20% of our employees are veterans.
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3960 Medina Rd

Fairlawn , OH

44333

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Showing 1,089 reviews

October 23, 2026

Picked up and returned car in timely manner. Texted when car arrived at dealership AND sent video of services ce being done! More

by JoAnn 2019
Recommend Dealer
Yes
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Oct 24, 2026 -

Montrose Ford responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Montrose Ford! And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 23, 2026

We had a great experience with Mark. He was very polite and customer satisfaction focused. More

by asimsiddiqui16
Recommend Dealer
Yes
Employees Worked With
Mark Yacubucci
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Oct 23, 2026 -

Montrose Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 21, 2026

The service team was fas,t knowledgeable, and extremely helpful. I look forward to doing continued business with Montrose Ford in the future! A+ rating ladies and gentlemen More

by GREGORY.BOGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2026 -

Montrose Ford responded

Our service department enjoyed providing fast, knowledgeable, and helpful care for your F-250. Hearing you gave us an A+ rating and are looking forward to future visits means a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 19, 2026

Very professional and thorough. Staff was friendly and informative. Would recommend to friends and family for service. More

by MICHAEL_RADAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

Montrose Ford responded

Your Ford F-150 is in capable hands with our service team. Knowing you found our service professional, thorough, and approachable means a great deal to our service department. Thank you for recommending our service to friends and family. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 19, 2026

Montrose Ford service department is a trusted and reliable source for all my family’s maintenance needs. Andre Harris is our go-to guy and he always delivers timely service and quotes accurate costs. More

by Gail Tuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhonda Yeager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2026 -

Montrose Ford responded

Hearing that our service department is your family’s trusted maintenance partner means a lot to our team. We’re glad we could provide timely service and accurate cost estimates for your Ford Fusion. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 18, 2026

Always excellent Very accommodating and professional No We have been coming to montrose ford for 20 years. Their service department is a big reason we keep coming back. More

by MATTSETZEKORN
Recommend Dealer
Yes
Employees Worked With
Nathan
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Oct 19, 2026 -

Montrose Ford responded

Knowing that our accommodating and professional service has kept you coming back for 20 years is truly rewarding. Our team is pleased we could take care of your Ford Explorer. Your ongoing trust means a great deal to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 17, 2026

Good people, competent, and concerned about their customers Did a great job, they were caring More

by DAVEGNAT78
Recommend Dealer
Yes
Employees Worked With
Joe Czalkiewicz and Nathan
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Oct 18, 2026 -

Montrose Ford responded

Knowing that you found our service department both competent and caring means a lot to us. We’re glad the service on your Ford Explorer met your needs. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 17, 2026

Montrose Ford dealer ship is very efficient and the staff is very knowledgeable and very friendly More

by DESLABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Oct 17, 2026 -

Montrose Ford responded

Efficiency and friendly expertise are at the core of how our service department operates. Knowing you found the service on your F-150 both seamless and welcoming means a lot to us. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 16, 2026

Quick and efficient the technician Kevin Arnold did a great job getting everything done on time! More

by Karnold374
Recommend Dealer
Yes
Employees Worked With
Andre
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Oct 17, 2026 -

Montrose Ford responded

Knowing the swift, smooth service on your Ford Explorer met your expectations is rewarding. Your praise of our technician’s promptness and efficiency means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

October 16, 2026

Windshield replacement from Rock damage and oil life reset issue and oil change picked up and returned the next day. All work perfectly More

by FSCELINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory,Andre
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Oct 16, 2026 -

Montrose Ford responded

Your Ford F-150 is back on the road with a replaced windshield, oil life reset, and fresh oil all completed in just one day. Knowing everything worked perfectly for you means a lot to our service department. And remember, You’ve got a friend at Montrose! Matt Stringer General Manager 330.666.0711 mstringer@gomontrose.com

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