Morong-Falmouth

I found Vivian and the whole team to be Professional. Pleasant efficient informative helpful would recommend Pleasant efficient informative helpful would recommend More

Had a fantastic experience at Morong and specifically with Vici - was very easy to communicate with and wasnt salesy - it felt like we were on the same team which was so appreciated! with Vici - was very easy to communicate with and wasnt salesy - it felt like we were on the same team which was so appreciated! More

Vic was very knowledgeable and patient when addressing our questions and requests. When I came to purchase the car without my husband, he took his time with his explanations to make sure I understood all our questions and requests. When I came to purchase the car without my husband, he took his time with his explanations to make sure I understood all the cool things my new car could do. More

VW dealership l, They will keep your car for service minimum 8 weeks, so they can damage it more and as for more money. If you bought your VW car during Covid 19. 2021 VW gave 100k warranty cover for s minimum 8 weeks, so they can damage it more and as for more money. If you bought your VW car during Covid 19. 2021 VW gave 100k warranty cover for service. They will treat you like xxxx because they want terminate your agreement with them, so you can’t bring you car over VW Falmouth. That is criminal act. This is consumer fraud. More

Just wanted to take a moment and share what a terrible, terrible experience we had when dealing with Andy Rogers after he appraised my vehicle. He informed me that my car needed rear brakes and came back w terrible experience we had when dealing with Andy Rogers after he appraised my vehicle. He informed me that my car needed rear brakes and came back with a 13K figure. That's funny because we had the brakes replaced 2 months prior! When that topic was brought to his attention, he then bumped his offer to 14k. But in doing so, he created a scene with his rudeness, belittling and loud voice. We believe his emotions truly got overwhelming for him to handle because of his dishonesty. At that point, we new that this was not the dealership to purchase a new vehicle. (New or Used) More

I wanted to take a moment to share my incredible experience with your dealership. From start to finish, the entire process was nothing short of magnificent. A special shout-out to Vici, who went experience with your dealership. From start to finish, the entire process was nothing short of magnificent. A special shout-out to Vici, who went above and beyond as our sales agent. His friendly demeanor and professional approach made the entire car-buying experience enjoyable and stress-free. It’s clear that Vici is a true asset to your team! Thank you to everyone at Morong Mazda in Falmouth for your dedication and hard work in making this transaction smooth and easy. Your commitment to excellent customer service is truly appreciated. More

The dealership was great to work with, but typical sales tactics of calling+messaging multiple times a day which can really get annoying quickly. Carmen on the other hand, was not great to work with. There tactics of calling+messaging multiple times a day which can really get annoying quickly. Carmen on the other hand, was not great to work with. There were multiple misunderstandings in communication and our financing ended up being delayed due to a mistake on her end. Four days after the sale, she blocked my number and I have not been able to contact her since. My car received a pretty major recall, but I now have to go around her to find a solution to the recall. More

Super customer service and support from beginning to end. Will be back for future purchases and highly recommend to friends and family. Will be back for future purchases and highly recommend to friends and family. More

It took awhile for us to be helped. We understand Andy was busy but nobody else helped us out. They looked at my current vehicle and assessed that it would not be worth much for a trade We understand Andy was busy but nobody else helped us out. They looked at my current vehicle and assessed that it would not be worth much for a trade in. However, they did not seem interested in getting me into a new Mazda lease and working with me. We went to Seacoast Mazda and it was a much better experience. They bought out my current lease, and got me into a new CX-30 within 2 hours. More

Vici was very knowledgeable and fun to work with. He helped us a couple of years ago with some information when our daughter was buying a car. Even though she was not buying it in Maine, he took th He helped us a couple of years ago with some information when our daughter was buying a car. Even though she was not buying it in Maine, he took the time to answer our questions. We were impressed then and were happy to find him still working there to help us with our purchase of a VW Atlas. More