Morong-Falmouth

No hassles, ultra friendly and attentive to the customers. Those are the things that were part of my experience! They took the time needed to look at several cars and made buying the one I love e customers. Those are the things that were part of my experience! They took the time needed to look at several cars and made buying the one I love easy!!! I recommend my sales person and this dealership to all! More

I was very happy with my car buying experience at Morong-Falmouth. Vici was very professional and helpful at finding the right car for me. He even showed me how to set up and use every new feature in Morong-Falmouth. Vici was very professional and helpful at finding the right car for me. He even showed me how to set up and use every new feature in my new Mazda CX5. I would highly recommend Vici and Morong-Falmouth to anyone looking for a new/used car. More

Vici was very effective at finding options for us, specially in this crowded market. Thanks! specially in this crowded market. Thanks! More

He was super honest all the time, he helped us figure out which car we needed and every time with a smile on his face. which car we needed and every time with a smile on his face. More

This is my second purchase from Morong since moving to Maine. I had such a great experience working with Andy six years ago so I reached out directly to him this time around. I never make it easy for Andy Maine. I had such a great experience working with Andy six years ago so I reached out directly to him this time around. I never make it easy for Andy, but he is always up for the challenge displaying superb customer service and the utmost professionalism. I truly feel like Andy values his customers and treats them like friends/family. His genuinely friendly personality makes the entire experience enjoyable and he takes the time to show you how every feature in the car works including getting your phone app set up and paired. I highly recommend you work with Andy on your next purchase. You won't regret it! Thank you Andy!! More

This dealer ship was easy to work with and made the process quick and easy! process quick and easy! More

They are really good for new car. employees are very friendly and helpful.I’m happy with the new car. employees are very friendly and helpful.I’m happy with the new car. More

Had a great experience buying a car from Morong. Our salesman made it very easy and quick. Our salesman made it very easy and quick. More

We had a great experience at Morong. Sales and Finance employees were great to work with. Sales and Finance employees were great to work with. More

There's good service. ..and then there's EXCEPTIONAL service. I recently experienced the ladder at the Morong Audi Service department. I brought my car in for a rattle ..and then there's EXCEPTIONAL service. I recently experienced the ladder at the Morong Audi Service department. I brought my car in for a rattle that was coming from the moonroof area. I took one of the Techs for a road test and was fortunate enough to replicate the issue which gave the Tech the greenlight to dig-in and diagnose the problem. Long story short, due to labor and/or parts shortages my car was in their shop for almost 6 weeks. I'm all too aware of these obstacles plaguing dealerships currently as I work in the automotive industry myself, so I never complained about not having my car. Plus, they provided me with a loaner while they had my car so I literally had nothing to complain about. When the fix was completed and the bill finally came I was advised the work was not covered by warranty, BUT because they were so thankful for my patience they had gone ahead and comp'd the bill. I paid nothing. Not a penny. And I hadn't even been upset - they did this for me proactively. THIS is the kind of exceptional service that creates a customer for life. Thanks, Morong! More