Morong-Falmouth

I found Ted Cianchette to be an honest, helpful dealer who did NOT have that typical hard-sale dealer approach. He gave me the facts that I could check out online and cinched the deal by giving me a good who did NOT have that typical hard-sale dealer approach. He gave me the facts that I could check out online and cinched the deal by giving me a good price and everything I wanted. It was a great experience. I know from experience that the Sales and Service departments at Morong are top-rate and I would encourage anyone to visit them when looking for a new or pre-owned car. More

I originally bought an Audi from a Hyundai dealer and later had issues with a warranty deal that didn't actually exist. While I was dealing with turning that Allroad back to the Hyundai dealer, Jeff at later had issues with a warranty deal that didn't actually exist. While I was dealing with turning that Allroad back to the Hyundai dealer, Jeff at Morong took care of my needs for lining up and reserving my next Allroad. I spent less than 30 minutes at Morong to take in this new car, while I spent half a day at the Hyundai dealer when purchasing that first Audi and negotiating the deal. More

I had a fantastic experience at the dealership. The relaxed atmosphere far and away surpassed the competition. My salesmen Ted was great and a pleasure to deal with. A little less like the sales staff relaxed atmosphere far and away surpassed the competition. My salesmen Ted was great and a pleasure to deal with. A little less like the sales staff you expect and more about helping me find what would work best for me - what a relief! It's a great team they have and I hope to do more business with Morong in the future. I have been been frustrated with car searches and this experience was enough to change my mind. Both Morong Falmouth as well as the Volkswagon customer service is second to none. More

I mentioned to Mike what I was looking for in regards to a payment and he and Anne worked at a solution keeping that in mind which was of utmost importance to me. I like my Mazda 3. Ask for Mike or Dick Bak a payment and he and Anne worked at a solution keeping that in mind which was of utmost importance to me. I like my Mazda 3. Ask for Mike or Dick Baker. Any questions you have will be answered by Mike or Anne. More

The sales team at Morong were friendly and courteous and worked with us to reach a decision that both parties were pleased with. They did not use high pressure tactics to get us purchase anything we did no worked with us to reach a decision that both parties were pleased with. They did not use high pressure tactics to get us purchase anything we did not want or need. When we finished the paperwork we walked out to a car that was well detailed and a full gas tank. Thanks Morong!! More

I recently purchased a new, 2011 Jetta Sportwagon TDI from Morong, Falmouth. It is a tremendous dealership, staffed with very competent and professional staff. The experience began with Phil in sales. from Morong, Falmouth. It is a tremendous dealership, staffed with very competent and professional staff. The experience began with Phil in sales. Knowledgeable, friendly and personable, Phil went out of his way to provide an extremely high-quality transaction. I needed to visit the service department shortly thereafter for a few relatively minor details and worked with Eli. That also went great. Morong's has an entirely separate, state-of-the-art service complex. Very efficient. Very impressive. Last, but certainly not least, is Ann. She is the manager who rides herd on this very impressive operation and crew. Smart and detail oriented, Ann is a guiding force. It's an extremely important role, and she does it with professionalism and ease. More

I recommended this dealership to a friend, and helped them pick up the car. The process could not have been handle more professionally. It was fair, quick, and they made both of us feel that we were ve them pick up the car. The process could not have been handle more professionally. It was fair, quick, and they made both of us feel that we were very important to their business. I was thrilled that they made it so easy and courteous. Buying a car can be stressful, and the whole process was anything but. Thanks!! Mark More

I bought my car here a few years ago and just called with a question about a repair that someone else is doing on my car. I left a voice message and hung up thinking that they would never call me back. They a question about a repair that someone else is doing on my car. I left a voice message and hung up thinking that they would never call me back. They'd be too busy and even though I bought my car there, I was having someone else repair it this time. To my surprise, someone called back within a few minutes and was really friendly and helpful. Great customer service. More

Words cannot properly describe the absolutely horrendous experience from this dealership - from sales (where my wife and I were, on a number of occasions, lied to; when looking to buy a new Audi, which woul experience from this dealership - from sales (where my wife and I were, on a number of occasions, lied to; when looking to buy a new Audi, which would have been our second) to service (where I returned time and time again to fix what should have been fixed properly the first, or even second, time) I would avoid this dealership like the plague. I have ZERO personal ax to grind here. merely numerous FAR-LESS-THAN-SATISFYING RESULTS. More

I had an issue with my audi and it was fixed at Morong later that year I moved to Florida and something happened in regards to the issue that was fixed at Morong. I spoke with the owner and he was open a later that year I moved to Florida and something happened in regards to the issue that was fixed at Morong. I spoke with the owner and he was open and willing to hear what had happened with my car. The part that needed to be replaced was very expensive so I assumed it was going to be a fight, however to my surprise it was a very easy conversation. He did want to see if his insurance would cover it first which is understandable. Furthermore, he did get back to me when he said he would and kept me in the loop with each step of the process. I found out that the insurance would not pay for the issue from the agent that called me, so I assumed it was going to be a long process with the owner. Again, to my delight the owner said he is going to call Florida Audi and let them know to fix it. I was in shock! This dealership is HONEST, HARDWORKING, OPEN, and one of the BEST dealerships I have ever worked with. I recommend EVERYONE go there! More