Morong-Falmouth

I had a very positive experience with Morong Falmouth and with the staff there, particularly our salesman Mike Sweret. From the minute we stepped through the doors, Mike went out of his way to act in good fa with the staff there, particularly our salesman Mike Sweret. From the minute we stepped through the doors, Mike went out of his way to act in good faith throughout our search process and the sales process. I appreciated how hands off he was at the outset, how transparent he was during our negotiation, and how much extra time he spent with us even after the sale was complete, including showing me some of the tricks about our Jetta TDI SportWagen and walking me around the service center while introducing me to staff there. I would definitely recommend this dealership. More

I was very impressed with the employees at Morong Falmouth. I looked online and found a used vehicle they were selling wholesale. I called and talked to Mike and he explained why they were selling Falmouth. I looked online and found a used vehicle they were selling wholesale. I called and talked to Mike and he explained why they were selling it wholesale. He asked me if I would like him to go take a walk around it and take it for a test drive and call me back with his thoughts on it. I was very impressed with this and he did call me back. My husband and I went there to test drive the vehicle and Mike treate us great even though we were not buying a new vehicle but a wholesale vehicle. I would recommend this dealership to my friends and relatives because of thier wonderful customer service. More

I had a great experience at the dealership. The relaxed atmosphere and worked with me to reach a decision that both parties were pleased with. My salesmen Mike was great and a pleasure to deal with. Highly atmosphere and worked with me to reach a decision that both parties were pleased with. My salesmen Mike was great and a pleasure to deal with. Highly recommended. More

The staff was friendly, helpful, responsive and honest. I felt I was given very good information and advice. I didn't feel they were just telling me what they thought I wanted to hear, or outright lying. I felt I was given very good information and advice. I didn't feel they were just telling me what they thought I wanted to hear, or outright lying. It was not a high pressue or swarmy experience. I have worked with other car dealers and salesmen that were all those things. Morong was definitely a different breed. More

I'm particular about my cars, and equally so about the people I buy them from. I guess I'm just one of those people who needs that warm and fuzzy feeling before stroking a big check. From the moment I wa people I buy them from. I guess I'm just one of those people who needs that warm and fuzzy feeling before stroking a big check. From the moment I walked into Morong, I got the sense I was in capable, honest hands. Unlike other dealers, they offer this service that compares the cost of used cars against other similar used cars in the market...V-Auto pricing I think it's called. Apparently it scans all published listings on car websites etc and allows you to get a snapshot of what the market is offering for cars that match your search criteria. It's easy to compare apples to apples in new cars, but it's a bit trickier with used. That's where this service came in handy, and Anne showed me a side-by-side comparison of the Audi A4 2.0T they were offering and other very comparable A4's on the market. I could see the Morong price was below most other nearly identical cars (make/model/year/options), and that was reassuring. Plus, Anne was good humored and didn't come across as over-eager. That was enough to seal the deal for me, and I'd certainly recommend Morong to anyone. More

I had not purchased a car from this dealer before. My initial contact was through the Volkswagen web site. I had researched several cars and new roughly what I was looking for. My first visit was to test initial contact was through the Volkswagen web site. I had researched several cars and new roughly what I was looking for. My first visit was to test drive several different makes/models. The second visit was to have my husband take a test-drive. I did not feel pressured at any point to make the purchase. When I made the final decision, they worked hard to find me exactly what I was looking for. Very pleased. More

I found Ted Cianchette to be an honest, helpful dealer who did NOT have that typical hard-sale dealer approach. He gave me the facts that I could check out online and cinched the deal by giving me a good who did NOT have that typical hard-sale dealer approach. He gave me the facts that I could check out online and cinched the deal by giving me a good price and everything I wanted. It was a great experience. I know from experience that the Sales and Service departments at Morong are top-rate and I would encourage anyone to visit them when looking for a new or pre-owned car. More

I originally bought an Audi from a Hyundai dealer and later had issues with a warranty deal that didn't actually exist. While I was dealing with turning that Allroad back to the Hyundai dealer, Jeff at later had issues with a warranty deal that didn't actually exist. While I was dealing with turning that Allroad back to the Hyundai dealer, Jeff at Morong took care of my needs for lining up and reserving my next Allroad. I spent less than 30 minutes at Morong to take in this new car, while I spent half a day at the Hyundai dealer when purchasing that first Audi and negotiating the deal. More

I had a fantastic experience at the dealership. The relaxed atmosphere far and away surpassed the competition. My salesmen Ted was great and a pleasure to deal with. A little less like the sales staff relaxed atmosphere far and away surpassed the competition. My salesmen Ted was great and a pleasure to deal with. A little less like the sales staff you expect and more about helping me find what would work best for me - what a relief! It's a great team they have and I hope to do more business with Morong in the future. I have been been frustrated with car searches and this experience was enough to change my mind. Both Morong Falmouth as well as the Volkswagon customer service is second to none. More