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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.2
2,361 Reviews

2,361 Reviews of Morrie's 394 Hyundai - Service Center

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August 30, 2023

Everyone was very nice and helpful. They moved me along nicely! Explained everything to also. More

by IRRGANG46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Morrie's 394 Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!

August 29, 2023

The repairs were fine but took about a month to complete. They had my vehicle the entire time so surprised they couldn’t work it in. More

by gmahling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Clancy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Morrie's 394 Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 28, 2023

Very good dealer compare to other dealers in the city. I would definitely recommend this dealership and their service center customer service. More

by Ashish Jaiswal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Morrie's 394 Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 25, 2023

They recommended something that I did not need. Another auto shop told me it was not needed whatsoever & if I would’ve listened to Morrie’s I would have wasted hundreds of dollars. More

by sab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Tuma
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Morrie's 394 Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 25, 2023

The service department was very helpful. They kept me updated on the progress. In the meantime they provided me with a rental car. I highly recommend this dealership. More

by brendakay1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2023 -

Morrie's 394 Hyundai responded

Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 24, 2023

Professional and quick service. Overall, had a great experience. Service was quick and workers were polite and helpful. More

by CADEFERK
Recommend Dealer
Yes
Aug 24, 2023 -

Morrie's 394 Hyundai responded

Thank you for choosing Morrie's 394 Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 23, 2023

Did help me get the job done and help me get done what i could at the tlme nice customer service More

by Sandyandrews65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Lokken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Clancy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Tuma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Smith
Aug 23, 2023 -

Morrie's 394 Hyundai responded

It's great to hear that we were able to help you out, Sandy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!

August 23, 2023

Even with an “as is” car there should be a minimum to fix everything to working order. There’s no way to find all the small problems before buying, that should be left on the dealership to explain all issues More

by MICLIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Morrie's 394 Hyundai responded

I am sorry you feel this way. You purchased a 2013 Audi with 100k miles, we agreed on that hat to be fixed when you purchased it. The vehicle is considered as is which means there are no warranties with it and you knew this. We were able to work with you on some items to be fixed but in the end when do you take ownership of your vehicle?

Aug 23, 2023 -

MICLIU responded

I take ownership and take care of it myself for things that happened while I owned it, not before. These are just small fixes you guys could have covered but choose not to because you do not value your actual customers. The headlight I understand because it’s so expensive, but everything else (foglight leaking and taillight being loose) should be covered. Also charging me 160 dollars for 1 hour of work that was just looking at it with the info that I gave you guys to begin with, minus drilling in literally 1 screw for the front lip, then coming back and telling me that I need to order parts for obvious things we could have looked just looked up through the vin. I can already tell from that experience the type of service you guys will provide.

August 22, 2023

Very helpful getting me the best deal and out of there as quick as possible More

by Rollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paris White
Aug 23, 2023 -

Morrie's 394 Hyundai responded

Thanks for sharing your thoughts about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!

August 19, 2023

Very helpful and timely service. Everyone is knowledgeable, kind and professional. I would recommend Morries to friends and family. More

by JERRY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burkhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Swenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Douvier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Tuma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Smith, Keith Ellenberg
Aug 21, 2023 -

Morrie's 394 Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Morrie's 394 Hyundai, we look forward to having you as a valued customer for many years to come!

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