Morrie's Minnetonka Subaru

Professional, knowledgeable and friendly service! Aaron Sands was a great person to explain the bells and whistles of my new Forester. I loved my trade-in Subaru Legacy, as she was so reliable, safe, Aaron Sands was a great person to explain the bells and whistles of my new Forester. I loved my trade-in Subaru Legacy, as she was so reliable, safe, comfortable and I knew all the functions of the technology. I am not a fan of new tech apps (I have a flip phone). However; Aaron fully explained and demonstrated with me how to utilize some great added features of my new Forester. I felt comfortable driving away, after his hands on training and expertise in working with me and my husband, like family. Good teacher! Kristin, in Finance, was super, too! She made an otherwise unpleasant task for me seamless. Kudos! I also noticed that all the salespeople were smiling and truly enjoying their job, as were their customers. There is definitely a good vibe between customer and salesperson. The customer is there to find a terrific car and the salesperson is there to bring complete customer confidence and satisfaction into that purchase. Thank you all! More

Easy fast buying experience I worked with Aaron Sands in sales. He is a cool laid-back guy. We enjoyed working with him. And by chance, the dealer had a variant of the model we w I worked with Aaron Sands in sales. He is a cool laid-back guy. We enjoyed working with him. And by chance, the dealer had a variant of the model we were looking for. I don't give 5 star ratings generally unless you give me like a gold brick or free vacation also, so 4 stars. More

Beth was AMAZING Best experience I've had a dealership, period. Beth was super friendly, helpful, and knowledgable and answered all questions about the Crosstrek Hybri Best experience I've had a dealership, period. Beth was super friendly, helpful, and knowledgable and answered all questions about the Crosstrek Hybrid. Beth was the real MVP as she even stayed overtime until everything was ready for us. More

Courteous, honest service Tom provided thoughtful information about the cars we were interested in. He gave advice when we asked but also gave us space to make our own decision Tom provided thoughtful information about the cars we were interested in. He gave advice when we asked but also gave us space to make our own decisions. The process of purchasing our new Impreza was very smooth! More

Fun and Exciting! Warm and welcoming! The experience was great, fun, welcome, and exciting! Niki made us feel very confident about our decision and was so fun! She was very knowledgeable a The experience was great, fun, welcome, and exciting! Niki made us feel very confident about our decision and was so fun! She was very knowledgeable about every selection we looked at, which was pretty much all models. We were there from around 9 am to 330 in the afternoon and didn’t ever feel like we were waiting on anyone. Overall experience was fantastic. Niki probably made it the best! More

Personal. Easy going atmosphere. Genuine friendliness. I walked in not knowing if it was possible and I drove home with an amazing car.. I have already referred a friend to go see Mary and spend an aftern I walked in not knowing if it was possible and I drove home with an amazing car.. I have already referred a friend to go see Mary and spend an afternoon with her. I enjoyed mine. More

Great Very helpful for a new car buyer and made the process easy. Sat down and went through a lot of the options available at the moment. Very helpful for a new car buyer and made the process easy. Sat down and went through a lot of the options available at the moment. More

“Happy?” Started out “Buy Happy” , left “NOT SO HAPPY” Bought the vehicle, but was frustrated with the process between looking and buying I’ll end it right h Started out “Buy Happy” , left “NOT SO HAPPY” Bought the vehicle, but was frustrated with the process between looking and buying I’ll end it right here because I’m not one to “publicly “ rip on people or places I’ve done business with, but, I most likely will not do business with this particular dealership again More

Did everything they could to get us the vehicle we wanted! We worked with Amelia Krinitsyn and she was fantastic. She did everything she could to get us the 2019 Subaru Impreza with eyesight. She provided opti We worked with Amelia Krinitsyn and she was fantastic. She did everything she could to get us the 2019 Subaru Impreza with eyesight. She provided options and if those options flew out the door she looked for more options! The 2020s were coming in so the 2019s were very limited and I am happy to say we were able to snag one due to her help! She came in on her day off to help us close the deal on the car and we were able to get an amazing interest rate. She stuck around till we were done with the financing and showed us lots of things and even got android auto working for us (which was very important to have working for my husband). She definitely went above and beyond for us and I really appreciated that. More

Not a happy buying experience Overall, I was very disappointed with the car buying experience at Morrie's. We found our vehicle on Car Guru and was lead to your dealership. Chris w Overall, I was very disappointed with the car buying experience at Morrie's. We found our vehicle on Car Guru and was lead to your dealership. Chris was very responsive to the web request and called first thing in the morning. We set up a time to come see the vehicle (between 5-5:30) that evening. We arrived at that scheduled time and the vehicle was out on a test drive so we had to wait. Maybe that's just the way the car business works but it would have been nice to have the car ready, especially because we had completed the financing for the vehicle though the dealership. I also had a really difficult time contacting staff. We were working with Kristin and I left 2 messages with no returned call. She did pass on our info to another finance person so we were able to complete that part of the process before coming, however I had questions that I wanted answers too prior to going to the dealership. We made arrangements to pick up the vehicle the following day around the lunch hour after it was detailed and we brought in a cashier check for the down payment. I tried calling numerous times to see if the vehicle was ready and was never able to speak to anyone. It seemed to me the phones were down because the calls would never go through. One time I was able to leave a message and my call was never returned. I did not try and call Chris because I knew he wasn't going to be in until 12:00 and I was simply calling to see if the car was ready. The vehicle was not clean when we picked it up the following day. Chris offered to have it recleaned but I needed to get back to work. He spoke to a Manger and offered for me to bring the vehicle back another time. We do not live close to the dealership and they didn't do a good job the first time so I have little confidence that it will be worth the drive. This was the first time we bought from Morrie's and I was disappointed that Morrie's doesn't offer what other dealerships do (free car was, money off gallons of gas, gift cards etc). If it wasn't for the excellent price of the vehicle we would not have gone though Morrie's. I will not be recommending Morrie's to others. More