Mossy Nissan
Houston, TX
Filter Reviews by Keyword
By Type
Showing 448 reviews
Excellent service I really enjoyed the customer service that I received. The sales people were helpful and helped me get the best deal on a new car. I would recommend I really enjoyed the customer service that I received. The sales people were helpful and helped me get the best deal on a new car. I would recommend them to anybody. More
The best of the best We ve been around few dealers but when we went to Nissan mossy we settled for the new rogue 2018. The minute we walked in we were impressed with the n We ve been around few dealers but when we went to Nissan mossy we settled for the new rogue 2018. The minute we walked in we were impressed with the nice environment, the variety of cars for all sort of segments. We ve been approached by the sales rep victor who was a star. He got to know our badget and what we are looking for and found us the best deal we could ever have. His customer service and sales skills and his knowledge about all the details we are keen to know was impressive. Then we had great surprise from rob the sales manager who was very intelligent very captive and very helpful yet extremely patient, who gave us the latest car version with approx the same budget he even got us an insurance to facilitate the whole process, they really kept a big smile on our faces by them walking the extra mile with us (I must admit we were very fussy customers) yet the sales team were very keen to win the business and we definitely recommend them to any one who wants a reliable affordable and high tech car. Thank you so much Victor and Rob you ve made our day 😊😊😊 More
Car Buying Experience If your looking for a vehicle and a family that is behind your car. Look no more! You not only find the vehicle your needing but the team behind it fr If your looking for a vehicle and a family that is behind your car. Look no more! You not only find the vehicle your needing but the team behind it from sales, service and everyone in between. I drove entirely out of my way just because I read online reviews and as soon as I got the the dealership I felt like not only was I being treated like a customer should be but that I would be leaving the same day with my car! This is my first new car and I couldn’t be any more pleased! Thank you Mossy Nissan and I look forward to the future with all things Nissan! Be blessed More
Best experience ever!!! Victor was terrific. The best sales man I have ever had to deal with. My experience with Mossy Nissan was easy and wonderful. Bret and Robert were a Victor was terrific. The best sales man I have ever had to deal with. My experience with Mossy Nissan was easy and wonderful. Bret and Robert were also great help and very friendly. Overall I didn’t felt Pressured and I got to leave with the car I wanted More
Great Service My dealer was Melvin Watson he is a awesome person an was very helpful an polite all around great person great place, clean very helpful My dealer was Melvin Watson he is a awesome person an was very helpful an polite all around great person great place, clean very helpful More
A to Z - Awesome! Melvin earned my trust from our very first conversation. He showed genuine concern as he listened and responded to what mattered the most to me. I f Melvin earned my trust from our very first conversation. He showed genuine concern as he listened and responded to what mattered the most to me. I felt like I had a true friend at Mossy Nissan and not just another sales person. From start to finish, from A to Z, Melvin Watson took great care of me. I purchased the vehicle I wanted and left the dealership happy, 100% satisfied, and ready to tell everyone I knew about Melvin. Thank you Mossy Nissan and thank you Melvin Watson!! More
Great experience always assisting when needed help Been dealing with them for more than 10 years each time I need a new car or upgrade, have not had an issue whatsoever with this dealer Been dealing with them for more than 10 years each time I need a new car or upgrade, have not had an issue whatsoever with this dealer More
Rogue 2017 My sales rep, Victor Martinez and finance consultant Jake Denver made the car buying experience enjoyable. They were conscious of my time and yet ver My sales rep, Victor Martinez and finance consultant Jake Denver made the car buying experience enjoyable. They were conscious of my time and yet very thorough. The sales floor was clean & had several models out. More
Amazing Great experience. Explained everything to me in detail. I wanted to get the best deal on the car I came to see & thats exactly what I got. Great experience. Explained everything to me in detail. I wanted to get the best deal on the car I came to see & thats exactly what I got. More
Honest and Respectful, Much Better Experience I was in the market for a new-to-me Nissan Rogue and was willing to drive to get just the vehicle I wanted. So one Thursday I took a trip to Houston I was in the market for a new-to-me Nissan Rogue and was willing to drive to get just the vehicle I wanted. So one Thursday I took a trip to Houston to check out some options. After a disappointing and off-putting experience at one dealership, where I was blatantly lied to and treated as if I was an idiot, I was tempted to go home. But my friend convinced me that since I was already in town, I might as well go over to Mossy as well to see the Rogue of interest there as it had every feature I wanted and was well priced. Talk about your night and day experience! Floyd as an absolute pleasure to chat with! He never once tried to mislead me about the Rogue I was looking at or tried to convince me that it was far inferior to a newer version. I never felt like he was looking down on me for being a woman shopping alone and he recognized and respected my actual primarily interests in the vehicle, versus trying to emphasize that it was "pretty" (not that it wasn't, but for me, I picked the Rogue for the safety features and other amenities for the price point). Even with the haggling process, we both were laughing as we went back and forth and it was such a pleasure. Whenever he had to leave me, he always let me know why and came back promptly - no power play games or the like. I felt like we both came out of it happy. As someone who only buys a car every other decade or so, that first dealership made me dread it, but Floyd turned it around. So glad I went to Mossy. Not only would recommend them, but already have! Worth the drive if you aren't in Houston. And while it isn't as big a deal, I must say, they had a really nice restroom and waiting area for their service department! If I lived in Houston, I'd be rather inclined to go there for service just to enjoy the wait. ;-) The only minor negative bit I had was the finance person, Chris', somewhat snide remark about me switching to a "real bank" because I had to have my bank mail them the payment. My account was a victim of Equifax's foolery and my bank is a major national bank - not their fault I'd forgotten to reorder personal checks after they had to give me a new account late last year to protect my finances and personal info - I write one at most once a year! Still, I appreciate that he didn't try to hard sell me on adding thousands to the price by expanding the Nissan Certified Warranty or anything like that. He explained the options, let me think them over, and when I declined, we moved on. Other than the banking remark, he was pleasant enough to deal with and I didn't leave with any hard feelings. More