Mossy Nissan
Houston, TX
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My 2017 Armada purchasing experience @ Mossy with Willie S. Willie Saunders greeted me the first time I set foot in Mossy Nissan and provided first class response and attention to detail the entire way through Willie Saunders greeted me the first time I set foot in Mossy Nissan and provided first class response and attention to detail the entire way through the purchasing cycle. He answered every question I threw out and if he didn't know the answer he got it to me ASAP. When the deal was done he continued to provide excellent service assisting me with some aftermarket items and issues. I highly recommend him if you want to be treated the way a customer should be treated. Thx for a pleasant car buying experience Willie! More
Great Customer Service My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about purchasing a vehicle. I knock on Mr. Kirchner office door and ask if I could share some concerns with him, he was very polite and genuine with the conversation. I have never met a General Manger at a dealership who had a great personality and was very polite. Thank you Mr. Kirchner for everything you did with my purchase. Even though Mr. Kirchner is the boss he never treated me as If I was nothing and that says a lot for his morality!!! Let me start by saying there is no other Nissan dealership that has great customer service, great prices, and make you feel like family when you walk through the door. This is my third vehicle from Mossy Nissan. I started to purchase a SUV from AutoNation Nissan in Katy but the Sales manger did not want to cooperate with me. They were very aggressive about me purchasing a vehicle. I explain what I wanted to pay and purchase but in reality they were trying to tell me how to spend my money. AutoNation doesn't have a variety of Nissan Murano like Mossy. I was never pressure once at Mossy when purchasing my vehicle. Mr. Watson, and Mr. Bailey explain everything to me very professional and way my option for me. I was even told to think about it unlike AutoNation who just wanted me to sign my name. If any one is looking for a Nissan dealership who cares about their customer please see Melvin Watson, and Harold Bailey at Mossy Nissan. You will not regret your experience there. I would like to thank the team from doing an amazing job with my Nissan Murano purchase!!!!!! You guys Rock!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Great experience My first time purchasing a new vehicle and my first time at this dealership. I was able to get my vehicle that same day. My salesperson Beau was aweso My first time purchasing a new vehicle and my first time at this dealership. I was able to get my vehicle that same day. My salesperson Beau was awesome, Charlie and my finance manager were willing to negociate. It was overall a great experience, and I love my car. More
Great job Every person I've talked to at mossy Nissan have been very helpful, you can tell that you guys love what you do and care about the customers as well. Every person I've talked to at mossy Nissan have been very helpful, you can tell that you guys love what you do and care about the customers as well. More
Best Buying Experience I've had! From the moment I walked in Michel Delasse greeted me and made me feel taken care of, I told him what I was looking for an he immediately had somethin From the moment I walked in Michel Delasse greeted me and made me feel taken care of, I told him what I was looking for an he immediately had something in mind. I've never had a better experience at a car dealership. Michel was a complete gentleman, and a trustworthy person, I didn't feel pressured or hassled into buying a car that I wasn't sure of. Once I found the car I wanted, a Nissan Rogue; we started to look into the numbers. I thought being a first time car buyer, with a tight budget would be difficult but with Michel, and Harold everything came out much better than even my highest expectations. They both worked with what I gave them and came back with a fantastic deal, they truly want to make sure you're happy and satisfied with your car. Lastly, Alfonso Gutierrez in the financial department made it a great end to the experience, he was very respectful and made sure he went over everything I needed to know. Overall, I couldn't be happier with my new car, my experience and Mossy Nissan for making it all happen. I would highly recommend others to check them out! More
White Glove Service You couldn't ask for a better employee. David goes above and beyond what is asked of him. He was able to answer my questions, before I asked them. Ver You couldn't ask for a better employee. David goes above and beyond what is asked of him. He was able to answer my questions, before I asked them. Very knowledgeable!! I would never deal with anyone else!! More
Great Experience! Being the first time at Mossy Nissan I can say that from the time that we arrived until end we had a great experience. Melvins Watson, Harold Bailey w Being the first time at Mossy Nissan I can say that from the time that we arrived until end we had a great experience. Melvins Watson, Harold Bailey walked us through the process of purchasing out car and I can say it was stress free. Great Job! More
Fantastic Buying Experience Beau was my salesman. Not only is he very knowledgeable about cars in general, but he is a genuine, trustworthy person. You get that sense of his char Beau was my salesman. Not only is he very knowledgeable about cars in general, but he is a genuine, trustworthy person. You get that sense of his character when you meet him. That is telling you a lot about the kind of people they hire at this dealership. He genuinely wants you to be happy and satisfied in your car. He isn't trying to sell you on anything you wouldn't be happy with. Jose is also great at cutting to the point, and not giving you the run around. These people are good people. Also, Mossy is known to provide unsurpassed customer service when providing a good deal on your vehicle. I absolutely love my Nissan Maxima Platinum and would highly recommend others to check out Mossy Nissan if they're interested in a reliable dealership. More
Excellent Experience The process could not have been more seamless from start to finish. Abraham was an absolute gentleman and incredibly thorough with his explanation of The process could not have been more seamless from start to finish. Abraham was an absolute gentleman and incredibly thorough with his explanation of the features and benefits of the new vehicle. He was very careful to make sure we understood the technology, not to mention his pleasant and courteous demeanor. Mark Panyard was also fantastic and communicated very well on the ETA of everything. Really helpful to keep the anticipation maneagable. Chris & Janet in finance were great too! Love my new car, love the experience. More
Mossy Nissan Visit Melvin Watson made my experience of buying a car very easy and comfortable. He was very kind and professional, I definitely would recommend him to a Melvin Watson made my experience of buying a car very easy and comfortable. He was very kind and professional, I definitely would recommend him to anyone. Thank you Melvin. I also want to thank Harold Bailey in working with Mr Watson to see the deal through all the way. Thank you once again. More


