Mossy Nissan
Houston, TX
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Awesome team at Mossy Nissan When I decided to trade my 2015 Chevy Tahoe in on a murano I visited several Nissan dealerships. It seemed at all the other locations I visited beside When I decided to trade my 2015 Chevy Tahoe in on a murano I visited several Nissan dealerships. It seemed at all the other locations I visited besides mossy all the sales reps I dealt with did not want to work out a deal as I was trading in a car that they didn't value as all websites did. I came to all the dealerships prepared with the nada and kbb print out of my trade and I also had a handful of vehicles at each locations picked out with the Internet "specials" each locations was running for that week. All other locations did not take the time to look at all my little extra work I did to try and make the process faster. Please note Mossy Nissan is approximately 1.25 hour drive from my house. I decided to try out this last Nissan dealership after work on Friday where I got to meet Joseph Alawad. I original was sold on a certified pre owned murano I seen on the Internet however by the end of my experience I ended up with a new 2016 SL. I was very happy with my hole experience. I was surprised that the pre owned manager (Mike) did not try and push his used vehicle on to me. When I ran my numbers and showed both Mike and Joseph that I could purchase a brand new for nearly the same price they both informed me that they would gladly set me up with the right guy (mark K). Joseph and I walked over to the new cars side where I was able to meet Mark. Joseph explained my situation to mark where in turn mark asked myself what I would be interested in. I had already done my homework so I gave him two stock numbers I seen on their website. We were able to look at both cars however I could not make the final decision as this was going to be my wife's. I informed both Joseph and Mark that I would not be able to make this happen today and that I will come back with my wife in the following days. I ended up going back the next day with my wife however I never once received a call, text or email from Joseph begging for my business as this happens at all other dealerships I had went to prior toMossy. When we arrived Joseph had both cars side by side so that my wife could pick. I had not signed any documents that previous day on the deal we had made nor was anything written down so I was a little nervous coming back. Mark and Joseph must have gotten together when I left and put everything on paper because when I came back the verbal deal Mark had made with me previously was still the same. I highly highly recommend both Joseph Alawad and Mark Panyard if you are looking for a Nissan. More
My experience at Mossy Nissan Armando help me find the car I like. He knows the product really well and explain me details about my car. Mark sales manager is the best!! I recomme Armando help me find the car I like. He knows the product really well and explain me details about my car. Mark sales manager is the best!! I recommend family and friends to buy their vehicles at Mossy Nissan More
Service Related Drove in from Austin, TX to have my car serviced. Upon diagnostic evaluation revealed recent recall. Mr. Watson secured a loaner prior to my visit. Cu Drove in from Austin, TX to have my car serviced. Upon diagnostic evaluation revealed recent recall. Mr. Watson secured a loaner prior to my visit. Customer service is everything, and am extremely appreciative. Felicia More
Awesome I have bought a few cars from Melvin. He is always professional and understanding. Its just not about putting you in a car, its about building relat I have bought a few cars from Melvin. He is always professional and understanding. Its just not about putting you in a car, its about building relationships so that you are happy with your purchase. More
good experience from getting on online quote to follow up phone calls and e-mails, this dealership was easy to work with and the follow thru after initial contact was from getting on online quote to follow up phone calls and e-mails, this dealership was easy to work with and the follow thru after initial contact was more than expected. More
Working Relationship Working with Melvin and Harold was like dealing with family. They were able to get the exact cars at the right price and the best terms possible. I ac Working with Melvin and Harold was like dealing with family. They were able to get the exact cars at the right price and the best terms possible. I actually went to multiple dealerships and these guys were the easiet to deal with and made the buying experience simple and actually fun! More
Deserves a dab 😎 simple, stress free and fast. Willie saunders got right to work after he knew what i wanted. Kept me updated on my approval status and was straightfor simple, stress free and fast. Willie saunders got right to work after he knew what i wanted. Kept me updated on my approval status and was straightforward throughout the process. My first car buying experience was excellent! Would definitely recommend anyone i know to him. More
Everything was good Giovanni was on charge of my nissan Versa, i felt really good with his attention, everything on time and very good in my car, 100% recomended Giovanni was on charge of my nissan Versa, i felt really good with his attention, everything on time and very good in my car, 100% recomended More
Fabulous. Easy and quick. Both Harold and Willie were great. They understood my situation and my needs and lead me to the proper car and deal. Others who participated in my d Both Harold and Willie were great. They understood my situation and my needs and lead me to the proper car and deal. Others who participated in my deal were also very helpful. More
5 star service! Oh man, where to start! We are more than pleased with our experience with Mossy Nissan! Willie Saunders (sales rep) was wonderful to work with, and he Oh man, where to start! We are more than pleased with our experience with Mossy Nissan! Willie Saunders (sales rep) was wonderful to work with, and he's an all-around great guy. I came in wanting the new Murano, and then realized I was stuck between the fully loaded Rogue and the Murano S. Willie was able to determine which car would fit me best based on our conversation. I am happy to say that we decided on the Murano and we are LOVING it. I know it wasn't a money driven recommendation on Willie's part because he actually would have made more $ if he had convinced me to buy the Rouge. But Willie is an honest, straight-forward guy who is more concerned with making his customers happy than earning a few extra bucks...and he knew I wouldn't be happy with the Rogue. The entire car-buying experience was awesome and stress-free! We look forward to being Mossy customers for a long time to come. In fact, we will be back to purchase a new car for my husband in about 6 months! SHOP AT MOSSY AND ASK FOR WILLIE! (also a special thanks to Harold Bailey (sales manager) for his assistance. He is also a great man!) PS- When I went back 2 days later to get my car, Willie pointed out Mr. Mossy leaving in his new Murano (man, I knew I got the right car if Mr. Mossy is driving one himself) and as I was driving home, I started to regret not running up to him and letting him know firsthand of the wonderful car-buying experience we had! So if you are reading this, Mr. Mossy, please know what a wonderful employee you have in Willie. More


