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Mossy Toyota

San Diego, CA

4.4
718 Reviews
Mossy Toyota is part of a group of family-owned and -operated dealerships that have been giving back to the community since 1921. At our San Diego Toyota dealership, you'll be treated to unmatched Toyota sales, service and financing, and we'll truly help you Drive Better For Less.
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4555 Mission Bay Drive

San Diego, CA

92109

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Showing 718 reviews

July 07, 2023

I would definitely recommend Mossy Toyota, PB Dealership! The staff went beyond my expectations! Derek Copley from the sales team was efficient, knowledgeable, and professional. Definitely an asset to Pacif More

by trzesiewicz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Finance Manager 5 stars
Jul 13, 2023 -

Mossy Toyota responded

Congratulations on your new car. I am happy to hear that Chris and Derek took great care of you. We know you will love it for years to come! Our service does not stop there, we are a phone call away for anything further you may need. We value your business and thank you for choosing Mossy. Gina Gonzalez Director, Customer Relations

Jul 13, 2023 -

trzesiewicz responded

Gina, I ❤️ my new 2023 XLE Prius!!! I bought my car to the dealership on 7/3/23 to have Finishing Touch extra contract service completed. David my service agent was wonderful!!! He was very professional and took the time to explain the service!!! Mossy Toyota PB is a great dealership!!! Teresa Rzesiewicz

June 15, 2023

Mossy Toyota was the first dealership I chose to visit due to their wide selection of RAV 4 in San Diego County. My intention was to purchase another RAV4 with no preference of color, few electronics, More

by Donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bahador Sadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

Mossy Toyota responded

Donna your experience put a smile on my face! I am pleased to hear that Baha took great care of you and helped you find the perfect RAV4 for you. I understand the car buying process can be daunting, but we do our best to guide our customers through the process. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

June 11, 2023

Derek Copley is the guy you want to buy a car from. He easy going, not pushy and will get you exactly what you want. At no point did I feel any pressure or feel like I was trying to be talked into any More

by jojo.rivas55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Tabana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Mossy Toyota responded

Thank you for sharing your experience with Derek, Robin and our team. Derek does a great job of guiding our customers through the car buying process. Enjoy your new Toyota and we'll see you soon. Gina Gonzalez Director, Customer Relations

May 14, 2023

Derek was great. We spoke via text and email for a couple weeks and his replies were always prompt. When we met he was super friendly and made the car buying experien More

by AndreaN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Tabana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Mossy Toyota responded

Thank you Andrea for taking a minute to recognize Derek and Robin. I am happy to hear that they communicated well with you and guided you through the process, making it an easy car buying experience. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

May 13, 2023

Nice people but Prius Prime are sold before they hit the lot. Car is in demand so plan ahead. More

by msparno
Recommend Dealer
Yes
Employees Worked With
Thomas Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Mossy Toyota responded

Thank you for taking a minute to share your experience. I am happy to hear that you feel everyone was nice and helpful. Yes our inventory is definitely selling before it arrives, so give us a call so we can walk you through finding the perfect Toyota for you. Happy driving! Gina Gonzalez Director, Customer Relations

May 13, 2023

Derek was not pushy , listened to my needs and made the whole experience fair and enjoyable!! I would highly recommend Derek! More

by Johnwswain88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Tabana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Mossy Toyota responded

Thank you John for taking a minute to recognize Derek. I am happy to hear that he guided you through the process and made it an enjoyable experience. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

May 09, 2023

James is very professional, attentive and friendly sales rep. We would highly recommend him. My wife and I felt very at ease throughout the process. More

by joserdelagarza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Mossy Toyota responded

Thank you Jose for sharing your experience with James and our team. I am happy to hear that he guided you through the process and made you both feel at ease. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

April 21, 2023

This was one of the best experiences working with a dealership I’ve ever had. At no point was Derek pushy, he was fair on price and worked for us to get the best deal. It’s because of him that the sale More

by christian.campos02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Mossy Toyota responded

Thanks you Christian for sharing your experience with Derek and our team. We value your business and appreciate you choosing Mossy! Enjoy your new 4Runner. Happy driving! Gina Gonzalez Director, Customer Relations

March 09, 2023

Derek C. customer service from beginning to end was awesome, went above and beyond to explain vehicle features! Very Happy I came to this dealer ship after vi More

by Harveycantwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Copley
Mar 13, 2023 -

Mossy Toyota responded

Harvey, I am happy to hear that you had a great buying experience with Derek. Our service does not stop there. We are a phone call away should you need anything at all. Thank you for choosing Mossy. Happy driving! Gina Gonzalez Director Customer Relations Mossy Automotive Group

February 27, 2023

I just placed a deposit with Kyle after initially setting out to do market research on the Honda HRV. Had an AWFUL experience with both honda and toyota dealerships and the outdated method of sales. I have 3 More

by cdapperb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Maverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Mossy Toyota responded

Congratulations on ordering your new Toyota! I am happy to hear that Kylei and our team made it a great experience. We value your business and thank you for choosing Mossy. We look forward to your new Toyota arriving soon! Gina Gonzalez Customer Relations Manager

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