Mossy Toyota

Great experience. I called several dealers all of whom had limited stock for our Siena LTD. Matt Smith arranged a dealer trade to get our exact car and had it ready in one day. Further, their price was le had limited stock for our Siena LTD. Matt Smith arranged a dealer trade to get our exact car and had it ready in one day. Further, their price was less than all the other dealers. I drove from L.A. to their great showroom and was in and out in 30 minutes. Had tinme to take the kids to Legoland. Will definately repeat with them in the future. More

Matt Smith worked with me in finding a new Toyota Prius. There were not many new Prius were available in stock due to Cash For Clunkers Program increased demand. Matt helped with getting a Costco price and There were not many new Prius were available in stock due to Cash For Clunkers Program increased demand. Matt helped with getting a Costco price and also with getting cash for clunkers paper work completed for me. Only disappointing aspect was Toyota dealership pulled Prius off the Costco program which costed me about $500. Otherwise I had pleasant experience and flet car buying very easy. More

Randy is a great person to work with. Overall i had a great experience purchasing a new car for my daughter-n-law. I took advantage for the cash for clunkers and traded my 1996 Ford Explorer for a new Y great experience purchasing a new car for my daughter-n-law. I took advantage for the cash for clunkers and traded my 1996 Ford Explorer for a new Yaris. My daughter loves it and I’m happy she's happy! I had no pressure while purchasing the vehicle. I was treated with respect and did not get the run-around from the sales staff. I was upfront with Randy regarding my low credit score and was informed that i could still purchase my daughter-n-law her new Yaris. Grace San Diego More

Freindly, helfull and provided outstanding service to the customer. He fully explain every parts of the car and also the superved gas exception economy of this card. Made it easy to for me to make the deci customer. He fully explain every parts of the car and also the superved gas exception economy of this card. Made it easy to for me to make the decision of what type of car do I have to purchase. Keep up the good work. More

Mossy Toyota by far was my most pleasant car buying experience to date. Jerry was great to work with. He was very friendly and very knowledgeable about the Prius I bought. The rest of the staff (financ experience to date. Jerry was great to work with. He was very friendly and very knowledgeable about the Prius I bought. The rest of the staff (finance, managers) were great and very down-to-earth. It was just the right amount of attention (not too much, not to little) to make my car buying experience very comfortable. The facility was GREAT--I was impressed by the showroom and lounge. They had wi-fi, a good selection of television shows, and a kids' area (I would hate to bring my kid with me to buy a car, but if I had to, this would be the place to bring him!). On the whole, I would definitely recommend Mossy Toyota. More

I have purchased Toyota Prius 2010 model from Josh Adams through Car for Clunker program. However, my title was in northern CA home. I had to arrange a same-day delivery service for my existing car's title through Car for Clunker program. However, my title was in northern CA home. I had to arrange a same-day delivery service for my existing car's title from northern CA to San Diego. Josh helped me greatly in contract and back and forth with the paper work. He worked with me in the morning 08/21/09 and also that evening when my old car title arrived. He showed me the operation highlights and test driving. He was friendly and professional. I highly recommend him with his great service. More

As a manager at a local Home Improvement Retailer here in As a manager at a local Home Improvement Retailer here in San Diego I always find myself critiquing CUSTOMER SERVICE when Im out and about. I have As a manager at a local Home Improvement Retailer here in San Diego I always find myself critiquing CUSTOMER SERVICE when Im out and about. I have to tell you, Josh Adams exemplifies what Customer Service is. His approach with me was very genuine, something that you don't always find when looking for a new vehicle. The first time I went in, I went in just looking. Josh spent about an hour with me going over features, and discussing my options and my current situation, and what it was going to take to get me in the new vehicle. I didn't purchase that day, but what Josh told me when I was leaving was "I don't care when you buy the car, as long as you buy it from me." Josh didn't at all hassle me, rush me or do anything that would push me away from wanting to purchase from him, unlike other experiences that I had after looking around for the next month. Not one, again, NOT ONE salesperson took any interest that Josh took that first day with me. During that month of looking Josh would occasionally call me, leave me messages to see if I was still interested and to offer a couple of deals that were going on with his dealership. The same customer service skills that I drive my people to do on a daily basis. By him making the simplest contact with me showed me that I would be taken care of in the best of ways from Mossy Toyota, and the money that I would be spending would be going to the right place. In this economy, people are more apt to spending money where they feel wanted, and appreciated, and that is why I chose to buy a vehicle from Josh Adams. I recognize employees everyday in front of their peers, knowing what it does for the moral of my store and that individual, and I hope Mossy does the same for Josh Adams. Thank you Josh Joseph Villarreal More

I had a very good experience with this dealership. The whole team was great! Bianel tried to get the exact car I wanted. He asked around and worked hard to find the car and bring it down for me. Alex was whole team was great! Bianel tried to get the exact car I wanted. He asked around and worked hard to find the car and bring it down for me. Alex was the one who helped us finalize the sale, since we left with two cars instead of one at the last minute. Both were very polite and patient through the whole process. Thanks to them for all their work! More

My husband and I rated our overall experience as outstanding in the purchase of our new Toyota Rav 4 at Mossy Toyota Scion. The employee we worked with, Bianel Bonilla, was friendly, knowledgeable a outstanding in the purchase of our new Toyota Rav 4 at Mossy Toyota Scion. The employee we worked with, Bianel Bonilla, was friendly, knowledgeable and easy to work with. He took us for two different test drives in a total of four cars to help us select the vehicle most suited to our needs and tastes, and at all times he was courteous, respectful and helpful. Purchasing our car through Bianel at Mossy Toyota was the most pleasant car purchase we have ever experienced. Thank you, Bianel, and thank you, Mossy Toyota Scion! More

Buying a car was very pleasant. Bionel Bonilla was helpful right when I walked on the lot. He was very kind and clear in answering all my questions. I would recommend to anyone that they should go to helpful right when I walked on the lot. He was very kind and clear in answering all my questions. I would recommend to anyone that they should go to Mossy for a new or used car and give them Bionel Bonilla's name. Great job. More