Motor City Lexus of Bakersfield

Service visit Juanita was very professional and courteous. My car was taken into service immediately and they were done before I could finish running errands. Overa Juanita was very professional and courteous. My car was taken into service immediately and they were done before I could finish running errands. Overall great experience. More

Understanding We were looking for options to reduce our current monthly lease payment and Jim not only got us a new lease, reduced our payments, and found us the st We were looking for options to reduce our current monthly lease payment and Jim not only got us a new lease, reduced our payments, and found us the style, color, wheels, extras we wanted. Thank you More

Bruce is the Best! Bruce has been the best Service Advisor I have had the pleasure to work with. He is professional, knowledgeable and keeps me well informed of my vehic Bruce has been the best Service Advisor I have had the pleasure to work with. He is professional, knowledgeable and keeps me well informed of my vehicle's status. Most importantly, my RX350 is always ready on time. More

Oil & Filter change pluss tire rotation Service department was ready for us when we arrived for our appointment to change the oil, replace the oil filter and rotate the tires. Service com Service department was ready for us when we arrived for our appointment to change the oil, replace the oil filter and rotate the tires. Service completed in approximately one hour, including washing the car. Only one problem with the service. The service due notice on the Nav. screen still showed a service due message for the Oil filter and Tire rotation. To have to return to the dealership and wait for someone to clear the message from the Nav. screen with be a PITA. More

great customer service! great customer service in a timely manner! But when you drive one of the nice new loaner cars, it makes you want a new one..................... great customer service in a timely manner! But when you drive one of the nice new loaner cars, it makes you want a new one..................... More

Quick and efficient Bruce is always helpful and efficient. I never wait and the use of the courtesy vehicles give me an opportunity to try other models I had not conside Bruce is always helpful and efficient. I never wait and the use of the courtesy vehicles give me an opportunity to try other models I had not considered before. More

Excellent The team there is always helpful and courteous Thank you for making this trip pleasant and efficient, Bruce is a very kind person and very welcoming The team there is always helpful and courteous Thank you for making this trip pleasant and efficient, Bruce is a very kind person and very welcoming More

Extraordinary It was an amazing experience I got to take the RX350 home while they worked on my car. Juanita was very polite and very helpful. It was an amazing experience I got to take the RX350 home while they worked on my car. Juanita was very polite and very helpful. More

Service visit The service was fast. John moved my car quickly to get serviced and offered a loaner car. The waiting area was great and was fully stocked with snacks The service was fast. John moved my car quickly to get serviced and offered a loaner car. The waiting area was great and was fully stocked with snacks. More