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Motor Mile Ford - Service Center

Christiansburg, VA

4.6
330 Reviews

330 Reviews of Motor Mile Ford - Service Center

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April 23, 2024

Timely service and extremely responsive staff. We have been happy with Shelor’s service for over two years now. More

by ddhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Apr 23, 2024 -

Motor Mile Ford responded

We're so glad to know that you've been happy with our service at Motor Mile Ford for over two years now. Your satisfaction is important to us, and we appreciate your kind words about our timely service and responsive staff!

April 09, 2024

Took my Ford for inspection and they did my Crv. Love the pickup and delivery option. More

by sparkysue01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
austin
Apr 09, 2024 -

Motor Mile Ford responded

Thank you for this 5-star review of Motor Mile Ford! Have a lovely day!

March 30, 2024

Tony was a breath of fresh air. I e had trouble out of shelor recently but Tony was great. Great attitude and good communication skills. They need more people like him. They need to More

by kaylor_alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 01, 2024 -

Motor Mile Ford responded

Kaylor, we're delighted to know Tony provided you with a great experience at Motor Mile Ford. We appreciate your feedback and will definitely pass along your kind words!

March 25, 2024

Everyone was very friendly and seemed eager to help. Service was completed in a timely manner. Very satisfied. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney
Mar 26, 2024 -

Motor Mile Ford responded

Ken, we're glad to know you had a satisfying experience at Motor Mile Ford! Our team is always eager to provide timely and friendly service. Thanks for your review!

March 21, 2024

Service dept. was great.The edge was doing what it was designed to do. My mistake. Did not understand sensor system. More

by Bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did no get techs name.
Mar 22, 2024 -

Motor Mile Ford responded

We're glad to know our service department at Motor Mile Ford was able to assist you with your Edge's sensor system. It's always a pleasure helping our customers understand their vehicles better!

March 20, 2024

Always friendly and helpful. Answers all my questions and give a free car wash after services More

by Joycewynn66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 21, 2024 -

Motor Mile Ford responded

Joyce, we're thrilled our team has consistently provided courteous, accommodating, and thorough service! Thanks for being a Motor Mile Ford customer!

March 19, 2024

Tiffany, Chris and Cody were very helpful I was there to have my motorhome inspected More

by mikewitt180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Chris and Cody
Mar 19, 2024 -

Motor Mile Ford responded

We're glad to hear Tiffany, Chris, and Cody ensured your inspection went smoothly. Thanks for choosing Motor Mile Ford, Mike!

March 06, 2024

I was very impressed with Christopher today he had us in and out faster than he said he would. He was very knowledgeable of helping us with tire quotes. He was very friendly and easy to talk to. We would as More

by angelahollandsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 07, 2024 -

Motor Mile Ford responded

Angela, it's great to know that Christopher provided you with such a positive experience at Motor Mile Ford. We're glad he was able to assist efficiently and knowledgeably! We are looking forward to seeing you again in the future.

March 05, 2024

I arrived early for my service appointment and it was not an issue. I was greeted, reviewed my vehicle’s service needs, provided an estimated time wait, and offered the Shuttle service, if wanted. Christophe More

by Our RAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden; and Dom
Mar 06, 2024 -

Motor Mile Ford responded

We're glad to know that your early arrival was smoothly accommodated and you had a positive experience with Christopher at Motor Mile Ford. We strive for excellent customer service, so it's great to see we hit the mark! Thanks for sharing this review.

February 20, 2024

Always treated well when having my cars serviced at Shelor Motor Mile it’s an easy process. More

by SRBull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Feb 20, 2024 -

Motor Mile Ford responded

Thank you for your confidence in Motor Mile Ford, and for your business. We are grateful to have you as a customer!

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