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Motor Mile Subaru

Christiansburg, VA

4.8
628 Reviews
Motor Mile is the Premier New and Used car dealer in Southwest Virginia, serving Virginia, West Virginia, North Carolina and Tennessee. Shelor began as a single point Chevrolet dealer in 1974 and has grown to 10 new car franchises and a Used Car Super Store, all in ONE convenient location. Shelor is the number one privately owned Used car dealer in the state of Virginia and provides exceptional service. The success of the Motor Mile has come from dedicated employees and loyal customers. We understand that customers can buy from any dealer and the difference is the people. We are committed to the training and development of each employee so they will provide an extraordinary experience to keep our customers coming back year after year. At the Motor Mile you will find a vast selection of new Subaru and used cars on over 70 acres. Don't let the size be intimidating. Even though our size is large, you will find exceptional service you would expect from your hometown dealer. We are committed to providing a hassle free, professional buying experience with total transparency in the sales experience and operate with the S.T.A.R approach. Our impressive sales staff is followed by equally impressive Subaru Parts and Service & Repair Centers that provide convenient drive-in access. You will also be greeted by our highly trained Customer Care Reps.If you need a car loan check out our auto loan and lease page to start the process. We are a strong community partner and we look forward to serving the community for many years to come. Thanks to all our loyal customers and employees for making our first 40 years so rewarding. Motor Mile Subaru strives to provide the best sales, service, and experience possible to make your car buying process stress free. Don't take our word for it, come down to 295 Jarrett Drive, Christiansburg, Virginia and see the Motor Mile Subaru difference for yourself! We proudly serve the areas of Blacksburg, Dublin, VA and Radford, VA with exceptional customer service.
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240 Jarrett Drive Southeast

Christiansburg, VA

24073

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Showing 628 reviews

October 17, 2020

We had a horrible experience today , showed up at 10 am ready to buy an Outback. I don't know what was wrong with the salesman he was a complete butt about anything my wife and I asked. I had bought a tru More

by Keith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Rainey
October 09, 2020

This was my annual inspection for my 2019 Subaru Forester. The service was as expected prompt and efficient. Cory Snyder went out of his way to see that I was well taken care of. More

by cnewellonwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Snyder
Oct 16, 2020 -

Motor Mile Subaru responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2020

As usual, 5 Stars for job well done! Brian Lawless, Service Advisor and all others in this department, made the maintenance most easy for this customer More

by mp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawless and Casey
Oct 16, 2020 -

Motor Mile Subaru responded

Hello, we are glad Brian could help! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2020

Very good service and the staff took care of my problem which was challenging. This was a follow up visit for a lingering problem with my vehicle. More investigative work was needed. The loaner car wa More

by dhandree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 10, 2020 -

Motor Mile Subaru responded

Dhandree, we are so happy to read such a great review about Motor Mile Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 05, 2020

Casey got me in quickly for routine servicing on my 2017 Forester, including state inspection. Did all that was needed efficiently. Car returned in great shape, and set to go for another 5,000 miles. H More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 10, 2020 -

Motor Mile Subaru responded

Mickey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Motor Mile Subaru. Thanks for taking the time to leave a review. Have a wonderful day!

September 28, 2020

Shelor did an excellent job on my service. Brian Lawless always looks after me and goes the extra mile to be sure I am taken care of. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Lawless
Oct 02, 2020 -

Motor Mile Subaru responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

September 26, 2020

I love how easy it is to get in and out with an appointment. My wait time was minimal and they were careful for social distancing within their waiting area. I appreciate being told before hand wha More

by teresapence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I didn’t get names
Oct 02, 2020 -

Motor Mile Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Motor Mile Subaru! We look forward to your next visit! Take care!

September 24, 2020

We really enjoyed working with Jay to get our new Subaru! He was honest and willing to go the extra mile to help us get what we wanted! Highly recommend working with him in the future for anyone looking to More

by teb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Sep 26, 2020 -

Motor Mile Subaru responded

Teb, we strive for a high level of customer satisfaction in all aspects of our dealership. We want all our guests to feel this way when leaving our dealership! Have a wonderful day!

September 23, 2020

Casey did a great job helping we our Outback. All our needs were addressed and Casey keep me posted on progress during the service stay. More

by Matthew A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 02, 2020 -

Motor Mile Subaru responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 14, 2020

this is the fourth vehicle i have purchased from this dealership and i feel i have always been treated fairly and with respect. Upon my return visit to go over the options on my Subaru the gentleman was More

by Robert.woolwine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrible with names, Jay was the salesman and and older gentleman gave me the one hour class on the vehicle
Sep 16, 2020 -

Motor Mile Subaru responded

Congratulations on your new vehicle, Robert! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Sep 17, 2020 -

Motor Mile Subaru responded

Robert, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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