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MotorWorld Acura

Wilkes-Barre, PA

4.6
209 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 209 reviews

August 14, 2016

My first experience with Acura and Motorworld We met Phil Verini On Friday morning and were soon impressed with his knowledge of the Acura, his warm personality, and his total professionalism. Hi More

by The Lissners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom (Sales Manager) and Bill (Business manager)
Aug 16, 2016 -

MotorWorld Acura responded

Hello, MotorWorld Acura would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Phil and the team! Thank you again for your review.

August 10, 2016

Great experience with MotorWorld Acura Super friendly service and an overall great experience. The Acura service team covered all the bases and did so in a timely fashion. A special thank More

by MikeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Aug 11, 2016 -

MotorWorld Acura responded

Thank you for your complimentary feedback of MotorWorld Acura. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

May 15, 2016

Complete and effective service will make me come back again Mr. Verini took the time to explain all my options for purchase, and all the features of my final choice in practical detail. Mr. Crockett efficientl More

by swam-now drives
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Verini, William Crockett
May 16, 2016 -

MotorWorld Acura responded

Thank you for taking the time to review us! MotorWorld Acura strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

May 13, 2016

Efficient, professional The sales person was efficient professional and made the transition very smooth. I had planned to only shop and ended up with a dame day purchase. More

by Shop123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Verini
May 16, 2016 -

MotorWorld Acura responded

MotorWorld Acura is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

April 22, 2016

Best customer service Me and my wife arrived to motorworld with a very indecisive mind on what vehicle she wanted and whether we wanted to lease or finance. Nicholas Campbe More

by Adalvin2615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Campbell
Apr 25, 2016 -

MotorWorld Acura responded

Thank you for your response. We appreciate your feedback and will be sure to share your encouraging thoughts with Nicholas Campbell and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

April 06, 2016

Great Experience Purchased a 2016 RDX. PHIL Verini and Tom Casey were very helpful and professional. We feel great about our experience and highly recommend . Well wo More

by Peroni_16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Apr 07, 2016 -

MotorWorld Acura responded

Thank you for your complimentary feedback of MotorWorld Acura. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

December 17, 2015

Excellent service with Dwayne Hamilton Purchased a 2016 Acura MDX Dwayne Hamilton was the salesman..excellent knowledge of vehicle spent adequate time with me to explain vehicle. Dwayne is More

by Linda0225
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Hamilton
Mar 08, 2016 -

MotorWorld Acura responded

MotorWorld Acura appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Linda for the highly praised feedback.

December 02, 2015

acura mdx Phil Verini was wonderful to deal with through the whole process. He took a lot of time to explain many features of the car before I left the dealersh More

by cap123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Verini
Dec 04, 2015 -

MotorWorld Acura responded

Good afternoon cap123, thank you for sharing you experience of MotorWorld Acura with us. We take great pride in providing our customers with the ultimate car buying experience and we are please to receive feedback such as yours. As you settle in to your new Acura MDX please feel free to call or stop in with any questions, we would love to assist you.

October 19, 2015

Need to step up the level of service from "Kia" level Came to this dealer 3 times to buy a new MDX, and ended up not purchasing one (purchased a different luxury brand at a different dealer). Reasons for More

by Dart1966
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No longer there
Oct 22, 2015 -

MotorWorld Acura responded

Thank you for taking the time to review MotorWorld Acura. We value our customers and appreciate their feedback. We take your concerns seriously but we need a little more information to research your concern so we can address this. Please contact our Customer Relations Manager, Shelley Puzzetti, at spuzzetti@motorworldgroup.com or 570.820.6962. We want to make sure you are completely satisfied. Thank you.

September 29, 2015

A plesant experience Phil Verini was our sales agent. During the test drive,He took the time to explain all the features of the Acura, RDX. He was very professional, answ More

by Gene/Judy
Friendliness
Recommend Dealer
Yes
Employees Worked With
n/a
Sep 30, 2015 -

MotorWorld Acura responded

Good morning Gene/Judy! Thank you for taking some time to share your positive experience with us. Customer service is a top priority and we will be sure to share you praise with Phil and the team. MotorWorld Acura is very glad to have assisted you in your purchasing experience and hope you and your family enjoy your new Acura RDX! Please remember to stop in for any of your service needs. Thank you again Gene/Judy, have a great day!

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