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MotorWorld Acura

Wilkes-Barre, PA

4.7
233 Reviews
Offering Pennsylvania drivers an extensive selection of new Acura models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr., Suite 1

Wilkes-Barre, PA

18702

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Showing 233 reviews

December 12, 2021

Be careful of getting your vehicle serviced at MotorWorld Acura. They are big on up-selling service when it's not necessary. They said I needed several additional items including brake pads. Had my vehicle More

by mraymond
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Mudlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Wilson
Dec 13, 2021 -

MotorWorld Acura responded

We appreciate your feedback about MotorWorld Acura and take every review seriously. We would like to respond directly to you, but unfortunately cannot locate your contact information using the moniker “mraymond.” At your earliest convenience, please contact out Customer Relations Manager, Shelley Puzzetti, at 570.820.6962 or Spuzzetti@MotorWorldGroup.com, to discuss your concerns. Thank you.

December 05, 2021

I had an excellent experience at Motorworld Acura. I had an excellent experience at Motorworld Acura. Dustin Hettrich was personable, courteous and obviously hard at work to make sure that all my nee More

by tjcheart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Dec 07, 2021 -

MotorWorld Acura responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We look forward to your next visit! Take care!

December 03, 2021

Just wanted to thank the Acura Service Department for the excellent repair on my new RDX. They were very prompt and professional. Very thorough. More

by hardhum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know any of their names
Dec 06, 2021 -

MotorWorld Acura responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! Thank you for your support! We're happy we could help. Our team is available should you require any extra help. Have a great day!

December 03, 2021

George Thomas was my sales consultant. He did an excellent job of helping me pick the Acura RDX of my dreams. Very well-versed and professional More

by hardhum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

MotorWorld Acura responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Have a great day!

November 17, 2021

Michael Sabulski & Tom Casey were fantastic to work with at Motorworld Acura! Highly recommend them! More

by jimg917
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

MotorWorld Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Acura! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 09, 2021

Dustin was great, knowledgeable, friendly and courteous. Valuable asset in this dealership during these difficult times More

by kkzasada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Oct 11, 2021 -

MotorWorld Acura responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

September 23, 2021

Dave Evans & Tom Casey were fantastic to work with at Motorwold Acura! Highly recommend them! More

by Jbrown1016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Evans
Sep 25, 2021 -

MotorWorld Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Acura! We hope you continue to choose us for all your automotive needs! Take care!

September 09, 2021

Dustin was absolutely amazing! I went to the dealership not exactly sure of what I wanted. He listened, he heard me, and he offered his opinions of what he thought would fit me best. This was my first new More

by Kellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Hettrich
Sep 09, 2021 -

MotorWorld Acura responded

Hi, congratulations on your new vehicle! Thank you for your positive review. We're glad to hear that you found our staff here at MotorWorld Acura so helpful in the purchase of your new vehicle. We look forward to your next visit! Take care!

August 22, 2021

George Thomas has now sold us several vehicles and each sale has been as professional as it possibly could be. We have a vehicle which will have to be replaced next year and I'm sure that we'll be sitting More

by chuckjumpeter
Recommend Dealer
Yes
Employees Worked With
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

MotorWorld Acura responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 17, 2021

George Thomas has sold us 3 other Acura vehicles over the years and is a top professional and goes to great lengths to help you as a customer. More

by Ice Brown Bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Huston Finance Department , Dustin Hettrich
Aug 20, 2021 -

MotorWorld Acura responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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