Back

MotorWorld Chrysler Dodge Jeep

Wilkes Barre, PA

4.4
315 Reviews
Offering Pennsylvania drivers an extensive selection of new Chrysler, Dodge, Jeep and RAM models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

150 MotorWorld Drive

Wilkes Barre, PA

18702

Directions

Filter Reviews by Keyword

By Type

Showing 315 reviews

June 21, 2021

I went to Motorworld and had Michael Voitik and Ray Novak who both helped my wife and I buy a new Jeep Rubicon. Couldn’t have had two better guys help us. My wife and daughter were picking out a Jeep Wrang More

by Cherifortney
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Voitik
Jun 23, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2021

Have purchased a few vehicles from Ryan and he is always a pleasure to work with. Never pushy and always helpful. 5 stars for sure. More

by Jimmy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff in finance.
Jun 23, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi Jimmy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 16, 2021

This is our 3rd vehicle we've purchased from Ray and staff. We will be coming back again and again. I have also told many other people about the great sales staff at MotorWorld Jeep /Ram. More

by haj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene
Jun 17, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi Haj, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

June 08, 2021

The best experience I’ve ever had buying a new car. Great customer service from my salesman to finance and management. Will return and recommend. More

by dvaughan126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Voitik
Jun 09, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hello, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Have a great day.

April 03, 2021

Ray was very professional, pleasant, and a true pleasure to work with. I am very happy with my new Jeep Compass Trailhawk! Thank you Ray! More

by Elisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Spiccioli
Apr 05, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 31, 2021

Best experience ever buying a new vehicle. Jack Coen was top notch. Gave me his personal cell and he answered every question and concern I had without hesitation. More

by MCT Philly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coen
Apr 01, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2021

Rob D. Was able to get us a quick appointment, the techs diagnosed the issue, Michelle D. In Warranty Dept. explained our coverage just perfectly. Thanks to all! More

by TimC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle DiGioia, Shelley Puzzetti , Robert Dudek
Feb 22, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2021

Second summit purchased.Excellent service with Wes,he Second summit purchased. Excellent service with Wes,he returned calls and adjusted his schedule to accommodate me. Made the experience comfortable More

by Davem1513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Burguess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 25, 2021

I bought 2015 jeep renegade brand new at another dealer and its been a lemon we are talking many so many visits for manufacturers defects i lost count ,I've been coming to motoword cause its the nearest de More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashley triest
Jan 29, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Keith, we appreciate your feedback about MotorWorld Chrysler Dodge Jeep RAM and take every review seriously. Our Service Manager, Dave Grover, has been trying to contact you in regards to your recent experience. At your earliest convenience, please contact Dave at 570.821.3713 or Dgrover@MotorWorldGroup.com, so that he may address your concerns as soon as possible. Thank you.

Jan 29, 2021 -

keith responded

Ok ill call you on saturday,sunday or monday ,im not sure when your available and working its friday ,jan29,2021 at 321pm ,my availability start at noon every day or 1 to 2 pm im free so ill try to call you early monday morning .

May 13, 2021 -

keith responded

So at this point its may 13th 2021 im back at motorworld with my 2015 renegade ,i worked with rob dudek on my last visit and had my new transmissions installed and they refunded the 100dollars for the visor screws ,and im back cause my sun roof thats new and transmission making noise they say maybe a computer update will fix that ,and the sun roof seems to work fine today ,im very disappointed in rob dudek , take my calls when i call, i leave a message, never rerurn calls terrible service,and then i call talk with tiffany ,shes like robs sitiing here lol ,never called and sent to his boss which gave it to ceasar . and with all that i cannot even make a better review i have a lemon ,and unfornately i get all my work done by this dealer ,and not once from 2018 to present has anyone ever did a walk around or put paper on my floor or plastic on my seats no carwash ever, when i worked at the car dealers many of them we did all these things ,i get nothing i get treated like bare basics ,they work half xxx, if you wanna be an ambassador of selling jeep products ,do it with your whole heart leave your laziness at home ,,at the end of my visit today i was helped ,by ceasar who did great job worked with me and made me happy today for the first time i feel ive gotten someone to help and listen ,he did all the walk around and found problems and other issues i didnt know about ,so kudos to ceasar for working hard ,and giving service that makes me.wanna return

Aug 02, 2021 -

keith responded

So far since my last visit the jeep has failed again not sure whats going on they put a new trans in and updated some code and i recieved a letter that if the code update before i got the letter was for engines eating oil they rebuild at there cost lol ' the the new trans is thumping at every stop and go and nocking into gear searching for gears shifting all over and now its not starting and its acting hay wire the car is giving many warnings i took video of it its awful i never have a reliable car ' motorworld has been great heping me threw this but its just not enough ' im not the ambassdor of jeep i didnt choose to sell jeep products so naturally my nearest dealer is my link to jeep but i paid for a vechile that failed out the door and ever since im trapped with this this vechile that has been virtually been rebuilt new and its still not working 😕

Aug 09, 2021 -

MotorWorld Chrysler Dodge Jeep responded

Keith, thank you for your updated response. We’d like to contact you directly but cannot locate your last name in our system to retrieve your telephone number. We ask that you please contact our Service Manager, Jason Pearson, at 570.821.3730 so that he can address your current concerns. Thank you.

Dec 01, 2021 -

keith responded

Ok yes i have to contact you again i cant make one oil change without the service engine light or a problem at every oil change since purchase ,im defeated ,with the jeep 72000 miles in new condition fails so much ill ca you in January's im almost do for oil change and we can do the check the problem this time plus my regular maintenance ☹

December 10, 2020

We wanted to trade in our 2015 Ram 1500 and Get a used 2019 Ram 1500 that we seen on the website. Eugene was best salesman we had ever had to deal with at any dealership. He helped us get into the vehic More

by Wozz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Scalese
Dec 13, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Chrysler Dodge Jeep RAM so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

...
11
...