
MotorWorld Chrysler Dodge Jeep
Wilkes Barre, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I went to Motorworld and had Michael Voitik and Ray Novak who both helped my wife and I buy a new Jeep Rubicon. Couldn’t have had two better guys help us. My wife and daughter were picking out a Jeep Wrang who both helped my wife and I buy a new Jeep Rubicon. Couldn’t have had two better guys help us. My wife and daughter were picking out a Jeep Wrangler and were torn between granite and white color. Michael ran across the parking lot in the rain and drove one over so we could compare white and granite side by side. They also wanted the power top and didn’t have one in stock so they said lets order one the exact way you want it. Jeep was there three weeks later. My daughter and wife were thrilled. Great experience. Michael even stayed late to take pictures of my family with our new Jeep. I am not an easy customer. I ask a million questions and am very picky about what I want. They were both great. Answered all of my questions. More
Have purchased a few vehicles from Ryan and he is always a pleasure to work with. Never pushy and always helpful. 5 stars for sure. a pleasure to work with. Never pushy and always helpful. 5 stars for sure. More
This is our 3rd vehicle we've purchased from Ray and staff. We will be coming back again and again. I have also told many other people about the great sales staff at MotorWorld Jeep /Ram. staff. We will be coming back again and again. I have also told many other people about the great sales staff at MotorWorld Jeep /Ram. More
The best experience I’ve ever had buying a new car. Great customer service from my salesman to finance and management. Will return and recommend. Great customer service from my salesman to finance and management. Will return and recommend. More
Best experience ever buying a new vehicle. Jack Coen was top notch. Gave me his personal cell and he answered every question and concern I had without hesitation. top notch. Gave me his personal cell and he answered every question and concern I had without hesitation. More
Rob D. Was able to get us a quick appointment, the techs diagnosed the issue, Michelle D. In Warranty Dept. explained our coverage just perfectly. Thanks to all! diagnosed the issue, Michelle D. In Warranty Dept. explained our coverage just perfectly. Thanks to all! More
Second summit purchased.Excellent service with Wes,he Second summit purchased. Excellent service with Wes,he returned calls and adjusted his schedule to accommodate me. Made the experience comfortable Second summit purchased. Excellent service with Wes,he returned calls and adjusted his schedule to accommodate me. Made the experience comfortable and pleasant. Would and did recommend him to a friend. More
I bought 2015 jeep renegade brand new at another dealer and its been a lemon we are talking many so many visits for manufacturers defects i lost count ,I've been coming to motoword cause its the nearest de and its been a lemon we are talking many so many visits for manufacturers defects i lost count ,I've been coming to motoword cause its the nearest dealer ,everytime I go i get Ashley Triest I called prior to my visit and begged for a different service advisor ,the new service manager ,,,,I said right away when they walked to me I don't want her and he says its fine she will be ok ,the entire order for my oil change and my tire which I waited 10 days to come in and was sitting done when I called to find out she went on vacation you can't leave someone for 20 days without a spare when I pay almost 300 to mount and balance a spare ,and after fixing manufacturers defects at this visit I leave a week later now my transmission is out the light on the oil change which was done came on almost immediately after leaving and im not even getting basic things like a car wash with my oil change and tire rotation constantly treated poorly,,the previous visit before they fired Kyle he would say she gone for the day after screwing work up and I would be there already and there working together lying to me ,and then I come back to get a same advisor and the foolish service manager who thought he could clean this up great job ,now I have another appointment Monday at 3 to here what nonsense there going to say now the car was working before I brought it in and now its got more lights than my Xmas tree on and warnings this is like the 25th problem with this jeep and service and its widely known the jeeps are lemons theres lawsuits and all kinds of stuff I need to be made whole by jeep I paid cash for this brand new care I never got to barely drive over 5 years ,seeing its there more then with me ,oh how about my sun roof manufacturers defects that time had my care for 2 months, enough is enough there no possible way fix my review of service at motor world it just sucks and jeeps are lemons I got people pulling up in 2018 saying hey does your start when it rains s lol 😆 there lemons entire vehicle they can't deny it cause ill pull news video after news video showing all the same problems I'm going threw and worse my also has all the warranty paid in full as well as and its still xxxx ,Ashley charged me a 150 dollar deductible for 2 visor plastic clips I spend alot of money there by I have to keep returning everyday and week after they are supposed of repaired this car my first new car buying experience. The worst service I've ever had ,and I dont want Ashley again if she's not checking that her cars are done right amd all is good what are they doing that they act like there's no time for talking ,you left me.with a.broken vehicle for weeks after an oil change there the first message is oil change needed you just did it now nothing is working right .let's be clear all the most trouble I've had were after service appointments there at motorworld and with Kyle and Ashley and now the new guy who I told I begged for a new advisor said it was going to be ok so is it OK new service manager my whole truck is busted after you guys changed the oil transmission not working and its oil change warning transmission services warnings check engine the worst service at there there no way to make me whole the vehicle ruined by your techs that cant seem to fix the car the first time More
We wanted to trade in our 2015 Ram 1500 and Get a used 2019 Ram 1500 that we seen on the website. Eugene was best salesman we had ever had to deal with at any dealership. He helped us get into the vehic 2019 Ram 1500 that we seen on the website. Eugene was best salesman we had ever had to deal with at any dealership. He helped us get into the vehicle we wanted. And did a great job at that. He even called after the sale and wanted to make sure everything was going good. The dealership also seems to really care about their customers. More