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MotorWorld Chrysler Dodge Jeep

Wilkes Barre, PA

4.4
315 Reviews
Offering Pennsylvania drivers an extensive selection of new Chrysler, Dodge, Jeep and RAM models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 MotorWorld Drive

Wilkes Barre, PA

18702

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Showing 315 reviews

July 22, 2020

AnnMarie and I stopped at motorWorld just started looking for a new vehicle as we walked in Ryan asked if he could help us he made shopping for a vehicle easy answered all our question would recommend him to More

by joeshd2014
Recommend Dealer
Yes
Employees Worked With
Ryan Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Chrysler Dodge Jeep RAM! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 29, 2020

Ryan Christianson is AWESOME !!!! My and I have leased two vehicles from Ryan. Ryan is approachable and friendly. He makes the car buying/leasing process easy and is always willing to More

by bret19lov23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Hi Bret, thank you for your positive review. We're glad to hear that you found our team here at MotorWorld Chrysler Dodge Jeep RAM so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 28, 2020

Could't have went smoother !! From the beginning of the sales process to the end Jenna and Ryan were on top of everything to make things go a smooth as possible. I drove 2 hours f More

by jlautotire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Christianson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sims
Jul 01, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MotorWorld Chrysler Dodge Jeep RAM! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2020

Dennis was super kind and helpful. He answered all my questions and made my experience there just delightful. He also smelled delicious so that’s a plus. My only complaint is that his eyes are so stinkin More

by Rachelle
Recommend Dealer
Yes
Employees Worked With
Dennis Vaughan
May 25, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Rachelle, we're happy you found our staff to be so supportive during your experience here at MotorWorld Chrysler Dodge Jeep RAM. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

April 25, 2020

Ray is the best in the business! Hands down he will go out of his way to help you. Highly recommended would go back in the future! More

by Cpaone8
Recommend Dealer
Yes
Employees Worked With
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Hi Cpaone, thank you for your kind review; we are happy to pass along your comments to Ray here at MotorWorld Chrysler Dodge Jeep RAM! Thanks again for the recommendation, and have an amazing day!

March 08, 2020

Super friendly and helpful. No pressure... best car buying experience we had in years from my first phone call to picking up my new truck More

by Nick0342
Recommend Dealer
Yes
Employees Worked With
Dennis Vaughan, Jenna Sims, Laura Nicoletto
Mar 09, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Nick, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

March 07, 2020

I would give a negative rating for all possible, sales, brand manager, financing. The unethical behavior, including lies and deception, which have taken place not this morning but several lead up visits. W More

by ladiwind
Recommend Dealer
No
Employees Worked With
Dennis Vaughan, Jenna Sims
Mar 11, 2020 -

MotorWorld Chrysler Dodge Jeep responded

We appreciate your feedback regarding MotorWorld CDJR. We take every review seriously and are glad our Sales Manager, Ray Novak, was able to speak with you about your experience and address your concerns. Should you experience any additional concerns, feel free to reach out to Ray directly at 570.820.6855 or Rnovak@MotorWorldGroup.com. Thank you.

Mar 20, 2020 -

ladiwind responded

Yes, Ray worked to find a plan that would work, granted worse terms and much much higher payment. I tried to minimize the unpleasantness several times but with no avail. I was told several times this is how they do business. 😬 I do want to WARN the general public about the THREE phase system they have in place. The first phase is with the sales person. The second phase is with the Brand/Sales Manager. The Third phase with the Financial closer. No matter how often it is stated "all good or done deal" during the first and second phase, the true terms and payment amount will not be disclosed until the THIRD phase. This gives plenty of opportunities to play the blame game. Plus they will run your credit several times as needed with out notifying you of how often. I would like to give a shout out to Dennis. He was very knowledgeable about the vehicles, options and packages. He was very patient in finding a vehicle we fell in Love with. He was the only positive aspect of this horrific endeavor.

February 29, 2020

Very deceiving through text just to get someone in the door. Would not recommend anyone to talk to her at all I give zero stars Ray Novak was great after we spoke with him and he explained everything clea More

by Tasavoy0823
Recommend Dealer
No
Employees Worked With
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Nicoletto
Mar 04, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Thank you for your feedback about MotorWorld Chrysler Dodge Jeep RAM. We take every review seriously and apologize for the misunderstanding, but tax is not included in the vehicle price. If we can be of service to you in the future, please contact Ray at 570.820.6855 or Rnovak@MotorWorldGroup.com. Thank you.

December 28, 2019

Brandon Bevans went above and beyond my expectations to put me in my new Grand Cherokee. He found the exact model with options that I was looking for at a great price. All my questions on operating the More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Novak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Bevans
Jan 05, 2020 -

MotorWorld Chrysler Dodge Jeep responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2019

Worked very hard for me. I was interested in a 2019 Ram Laramie and took a test ride with Jack back in April. Unfortunately I couldn't put the financing together at the time a More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Manager was very good as well., Jack Coen
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