MotorWorld Chrysler Dodge Jeep

Low balled on my trade at Tunkhannock automart, and the staff were all sneaky and untrustworthy. Basically treated like garbage. Took my business to a trusted dealership, treated like a king ,offered 5 t staff were all sneaky and untrustworthy. Basically treated like garbage. Took my business to a trusted dealership, treated like a king ,offered 5 thousand more dollars for my trade . Offered a lease for less than my current vehicle and the vehicle was almost 4 thousand less advertised price than Tunkhannock. No brainer More

Brandon Bevan was amazing to deal with! It was hard to choose a new car, but he made it to easy!!!So happy with my purchase and the customer service at Motorworld Jeep! choose a new car, but he made it to easy!!!So happy with my purchase and the customer service at Motorworld Jeep! More

Great experience Wesley was very professional and friendly. Got me the vehicle in my price range I wanted and explained things in a timely manner. Great service. Wesley was very professional and friendly. Got me the vehicle in my price range I wanted and explained things in a timely manner. Great service. More

Great sales Brandon was perfect. Got me the vehicle I wanted when I was not sure we can make it work and everything went very fast. Price was right. Brandon was perfect. Got me the vehicle I wanted when I was not sure we can make it work and everything went very fast. Price was right. More

Used Ram Bought a used 2016 Ram and the experience was great. Tiffany was very helpful with any questions and making me feel comfortable with my first car purc Bought a used 2016 Ram and the experience was great. Tiffany was very helpful with any questions and making me feel comfortable with my first car purchase ever More

Prices Can't Compete With Other Dealers They don't care about customers and are not courteous. They deal with customers up in the coal region who they can manipulate into thinking they are g They don't care about customers and are not courteous. They deal with customers up in the coal region who they can manipulate into thinking they are giving a fair price when other dealers laugh at them and then beat their prices by 2000k-3000k. Ray Novak didn't even have the courtesy of contacting me and then Tiffany Smith gave me a ridiculous price so I purchased the Dodge from another dealer outside Philly for almost 4000k less then Motorworld. More

Easy to work with I went into the dealership to trade in my 2018 Chevrolet Equinox on a 2019 Durango. They gave me more than expected for a trade in and the at the end I went into the dealership to trade in my 2018 Chevrolet Equinox on a 2019 Durango. They gave me more than expected for a trade in and the at the end they were able to honor my best and final price for the SUV. This is the second vehicle I have purchased from Motorowrld and Ryan Cjristianson. More

Exceptional experience..... I've typically shopped for vehicles close to home. After an internet search, I decided to reach out to Motorworld. I traveled the hour plus to test I've typically shopped for vehicles close to home. After an internet search, I decided to reach out to Motorworld. I traveled the hour plus to test drive a 2019 Ram. They had the particular combination of features I wasn't able to find elsewhere. After a good initial experience with Ray Spiccioli, Gene Scalese took over and helped with the test drive and purchase process. All staff were courteous, friendly and helpful. Gene and I quickly found an agreeable price without excessive haggling or games. I'd recommend this dealership and staff without hesitation. More

If you have time to waste Motorworld Service is the place to We purchased two new vehicles from Ram at MotorWorld. The first truck we brought into the service dept. for a noise coming from the front end, the pas We purchased two new vehicles from Ram at MotorWorld. The first truck we brought into the service dept. for a noise coming from the front end, the passenger seat not returning back up right if reclined back, and the a/c not blowing cold air. Service dept confirmed all of these complaints/issues we were having. 13 days later the truck was ready for us to pick up. We did not even pull out of the service dept area of the dealership and we hear a new noise coming from the passenger seat. We went right back to the service advisors and demonstrated the noise for them. The manager called the technician that worked on the truck to come up and take a look at the seat to help figure out what would be causing this. The tech said that he did not touch that part of the seat, yet the service advisor and the paperwork I have states that they had to remove the whole passenger seat from vehicle to replace a part. It was near close of business time and the service advisor said that we would have to schedule a time to bring the truck back in. Okay fine, thinking that they already closed out the first case and now this is going to be a new case, we were thinking that she would call us back the next day to reschedule. Nope, no phone call. A few days go by and now the original noise from the front end of the truck is back. We called to find out what was going on with the seat and when we could now bring the truck in for them to figure out what is going on with the front end. They tell us they are booked until the end of September and that is the earliest we can come in. The manager comes on the line and tells us that he will find out when is the soonest he can get us to come back in this week. He calls and leaves a voicemail a few days later at 4:20 PM and tells us that he has a loaner and is able to get me in BUT he's leaving at 5 PM. The very next day shortly after they opened we head over to the service dept to drop the truck back off and pick up the loaner. They tell us that they are now out of loaners and he didn't know we were coming in today. Now he is scrambling to find us a loaner and to schedule us back in for service. As of today this truck is fine, no noises. I haven't really had time to test the A/C. For the next truck, we booked this appointment on July 10th for today August 7th. We scheduled it with the same service advisor. We go to the appointment to drop the truck off, explain the issues we are having, checks us all in and then tells us she doesn't have any loaners available. When clearly there were about 4-5 sitting in the lot and it was first thing in the morning. So now we had to reschedule this appointment for a month out because that is when they will be able to have a loaner available. Overall it is bad business and terrible customer service. Yes, they fixed the issues we had with the first truck but it should've been handled a lot different. They should've reopened the case when we turned around in their lot and fixed the issue right then and there. Or because we were having the same issue reoccur then they should've done whatever they could have done to squeeze me in ASAP to resolve the issues. It wasn't until after we called FCA to file a complaint about the service dept. that the manger got involved and said he had a loaner available but then really didn't. It is just very frustrating that we have had to waste our time. Hopefully when we go back in a month for the second truck they will have everything ready for us and we will not have to go through this again. More