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MotorWorld Lexus
Wilkes-Barre, PA
474 Reviews
Offering Pennsylvania drivers an extensive selection of new Lexus models for sale, our team at MotorWorld is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday Closed
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday Closed
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday Closed
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 474 reviews
September 05, 2020
The best in the area...we’ve purchased a lot of vehicles in our life. Joe by far was the best I have ever dealt with, a credit to his profession. I’m coming to Joe when I get my next vehicle...even if it’s in our life. Joe by far was the best I have ever dealt with, a credit to his profession. I’m coming to Joe when I get my next vehicle...even if it’s not a Lexus....put it this way...No Joe, No sale! More
by mifigmic
Employees Worked With
The whole Lexus team was top notch!, Joseph Wascavage
September 02, 2020
EVERYONE I dealt with at Motor World Lexus were awesome. Responsive, professional, just can't ask for more. I have and will recommend Motor World to everyone in Pittsburgh... worth the ≈290 mile trip..each Responsive, professional, just can't ask for more. I have and will recommend Motor World to everyone in Pittsburgh... worth the ≈290 mile trip..each way. More
by brian.bittner22
Employees Worked With
Ken Hoats, William Crockett
August 22, 2020
Outstanding buying experience thanks for the professional help of Jan Intoccia. He's very patience,helpful,knowleageable and friendly.You guys have one of the best car salesmen in the area. Thanks for his ou help of Jan Intoccia. He's very patience,helpful,knowleageable and friendly.You guys have one of the best car salesmen in the area. Thanks for his outstanding professional help , I bought my 2020 Hyundai SEL Value Edition.Keep up your outstanding professional work Jan Intoccia. May God be with you always. More
by riveratun
Employees Worked With
August 04, 2020
questions regarding used Lexus RX350 never got an answer, so i am not impressed with their business or service department. i would think they would want my business now and in future. never got an answer, so i am not impressed with their business or service department. i would think they would want my business now and in future. More
by neisenl66
Employees Worked With
never got a response to my email
July 22, 2020
Great Car Purchase Experience We recently purchased a new Lexus RX350, our Sales and Delivery Specialist was Jonathan Gamble. He is professional, courteous, friendly, patient, an We recently purchased a new Lexus RX350, our Sales and Delivery Specialist was Jonathan Gamble. He is professional, courteous, friendly, patient, and very knowledgeable. He answered all of our questions and took the time to go over all the options and features available. Jonathan and sales manager Jim Partington were a pleasure to deal with. We would recommend asking for both of them if you are interested in a Lexus. More
by Debbie
July 15, 2020
I’ve purchased a few vehicles from Motorworld Lexus and I am 120% satisfied. Jim, the sales department, and the service department has always taken great care of myself and my family. I recommend Motorworld am 120% satisfied. Jim, the sales department, and the service department has always taken great care of myself and my family. I recommend Motorworld to everyone! A+++++ #UpperEchelon 🙌🔥🙌 More
by UpperEchelon
Employees Worked With
Other Employees :
Jim Partington, William Crockett
July 03, 2020
What a red carpet treatment. Mark and the service team are the definition of customer service. They excel with over delivering. Just ask them and you will receive. are the definition of customer service. They excel with over delivering. Just ask them and you will receive. More
by Glhatcon@aol.com
June 30, 2020
First Lexus Purchase I was very pleased with my sales person Israel Tavarez. He was very friendly and most helpful. He was able to get all our questions answered. The I was very pleased with my sales person Israel Tavarez. He was very friendly and most helpful. He was able to get all our questions answered. The technology liaison Derek was very helpful. More
by Robbin P.
Employees Worked With
Derek - Technology Liaison, William Crockett, Israel Tavarez
June 29, 2020
Had a problem with VSC, Trac off and check engine lights coming on. The Rep in the service department was efficient, friendly and caring. She explained everything is simple terms I could understand, what coming on. The Rep in the service department was efficient, friendly and caring. She explained everything is simple terms I could understand, what she did and if that didn't work what the next step would be and what the cost would be as well. She gave me her card with her number so I could get in touch with her if need be. Totally pleasant experience. I highly recommend them. More
by tkfan.babs
Employees Worked With
Marisa Kovaly
June 24, 2020
Great experience overall. Smooth process with my trade and very happy with my new Lexus! John was great to work with, even shipped items left in my old car very quickly. and very happy with my new Lexus! John was great to work with, even shipped items left in my old car very quickly. More
by masulliv5
Employees Worked With
