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Motorworld Honda - Service Center
Wilkes-Barre, PA
117 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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117 Reviews of Motorworld Honda - Service Center
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January 25, 2022
I had my Honda CR-V serviced for brake flush fluid. The experience with Motor World Honda was exceptionally smooth & the staff was very knowledgeable. Thank you! experience with Motor World Honda was exceptionally smooth & the staff was very knowledgeable. Thank you! More
by Val
Employees Worked With
Jared, Katie Martin
Helpful January 13, 2022
Our visit was a good experience, Kate Martin was welcoming,knowledgeable and most helpful.We will continue to have our vehicle serviced there welcoming,knowledgeable and most helpful.We will continue to have our vehicle serviced there More
by brown99
Employees Worked With
Katie Martin
January 01, 2022
Melissa is very pleasant and friendly to deal with. She had me in and out. CRV needed a quick readjustment after a I took it home so I emailed/called her and she had it completed ASAP by 100pm the next day had me in and out. CRV needed a quick readjustment after a I took it home so I emailed/called her and she had it completed ASAP by 100pm the next day. Very satisfied that my 2010 is running GREAT! When I take in to Motorworld Honda I know the work will be done correctly. More
by scoutsout
Employees Worked With
December 06, 2021
I would just like to reiterate my total dissatisfaction with my service experience & Ms. Martin. When we spoke at the end of the day, I was hoping for a stronger reaction from you. "A business is only as s with my service experience & Ms. Martin. When we spoke at the end of the day, I was hoping for a stronger reaction from you. "A business is only as strong as it's weakest link. More
by Dissatisfied
December 03, 2021
II took my 2020 Honda HR-V in for oil change & tire rotation. This was my 1st visit and it was great. Melissa was very helpful, cordial, and informative. Stanley did the labor and my Honda was ser rotation. This was my 1st visit and it was great. Melissa was very helpful, cordial, and informative. Stanley did the labor and my Honda was services in a very reasonable amount of time. I am so happy with my Honda and service at Motorworld. More
by dbrrpav
November 19, 2021
I currently lease a 2019 Hinda CRV and have had all the required maintenance completed by the service department. the work is always done properly and on time. The scheduling team is detailed and honest e required maintenance completed by the service department. the work is always done properly and on time. The scheduling team is detailed and honest especially Melissa. Great job More
by bfrati
Employees Worked With
October 18, 2021
We were very pleased at the service at Motorworld Honda They were able to repair the ignition & replace the airbag at a very fair price and get the work done before the time we were promised. B.J was w They were able to repair the ignition & replace the airbag at a very fair price and get the work done before the time we were promised. B.J was wonderful answering our questions-she's a pleasure to work with! More
by ljgp
Employees Worked With
October 08, 2021
Katie in the Honda Service Department went above and beyond to help us through a difficult day. My 2015 Honda Pilot had a front caliper seize on the drive home to Vermont, and my 2 kids and dog found ou beyond to help us through a difficult day. My 2015 Honda Pilot had a front caliper seize on the drive home to Vermont, and my 2 kids and dog found ourselves at the mercy of MotorWorld Honda to help us. They got us back on the road in a few hours and made what could have been a nightmare into a bump in the road. I sincerely appreciate all the technicians and staff that made this quick turn around possible, you saved our vacation. THANK YOU. More
by adagiofarm
Employees Worked With
Katie Martin
October 01, 2021
I have a Honda Pilot which I had a CD player installed(which I purchased from the Honda dealership) After the installation there was a problem with both my radio cutting in and out and the CD p installed(which I purchased from the Honda dealership) After the installation there was a problem with both my radio cutting in and out and the CD player skipping. So, again I returned the vehicle and they told me there was a recall on something and they would repair that when I brought the vehicle back to the "skipping" issue. After several weeks to get an appointment they said it would take 2 days to do this repair. I dropped the car off on Sunday night they started the repair first thing( hoped) but not happening. They informed me I wouldn't have it back until WeWednesday. What! Their excuse was that their service man called off sick. Well, sorry that doesn't cut it. They lost my trust. Also, now I have another issue. My indicator that my tailgate is lifting and going down does not come on. It beeped when you hit the button but no beeping now, and I found some kind of bolt in my door handle that wasn't replaced. It's a freaking nightmare with the people. When they sent me their review for service I gave them a frown face. They did call us and left a message. We called them back at the number they left but still haven't gotten a response. If you purchase from these people(Motorworld) any vehicle DO NOT USE THEM FOR SERVICE. I was warned now you are too. More
by johnsrobin18
Employees Worked With
September 10, 2021
Great service, friendly advisors. They even washed my car. BJ is the best!! Anytime I need service, they get me right in and car is ready as promised. Thank you!! car. BJ is the best!! Anytime I need service, they get me right in and car is ready as promised. Thank you!! More
by cloakroom5
