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Motorworld Honda - Service Center

Wilkes-Barre, PA

3.9
118 Reviews

118 Reviews of Motorworld Honda - Service Center

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March 17, 2021

Katie is always very helpful and pleasant. Does whatever she can to meet your needs. I am always satisfied with her service. She is greatly appreciated! More

by rpeachfoulks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Mar 19, 2021 -

Motorworld Honda responded

Hello, your satisfaction is our top priority. We are glad to hear you always have a great experience with Katie!

March 01, 2021

I had an inspection done at the end of the month, a very busy time. However, the service department was fast and efficient since I had to wait there. Everyone was professional and courteous and I was plea More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Motorworld Honda responded

Dawn, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2021

Melissa was very polite and professional, answered all of my questions, always a pleasure to deal with her. I request her for my service appointments. More

by barbld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Motorworld Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at MotorWorld Honda. We hope to be of service to you again! Take care!

February 12, 2021

BJ has been our service rep for over 10 years as we have been loyal Honda customers. I had a minor recall on my 2017 crv, came in a day earlier than my appt, but BJ took me in no problem. She is a great a More

by jjmirenzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernice Brezinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Motorworld Honda responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2021

Melissa got me in at the last moment. She was knowledgeable, professional, friendly and listened to my concerns. Highly recommend Motorworld Honda Service!! Thank you! More

by TimC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mudlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Mychayliw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Martin
Feb 13, 2021 -

Motorworld Honda responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2020

Nice job, very friendly staff. Best service. Love you guys. B.J Falkowski you are best. I’m recommending Motor world to everyone, sales and service is great. More

by Iakobi1974
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Motorworld Honda responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 09, 2020

There very easy to work with very professional.service department is very prompt.every time I took my vehicles they took care of me.service department is personable. More

by brodie210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Nov 10, 2020 -

Motorworld Honda responded

Hi Brodie, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

October 09, 2020

BJ WAS KNOWLEDGEABLE AND EXPLAINED WHAT MY FIRST YEARLY SERVICE OF MANTENANCE WOULD ENTAIL.OXIDATION WAS FOUND ON MY ROTORS I WAS TOLD BECAUSE I WASN'T DRIVING IT DURING THE PANDEMIC. I WAS INFORMED THAT More

by wANITA.ROACH
Customer Service
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David DeStefano
Oct 14, 2020 -

Motorworld Honda responded

Hi there, thank you for sharing your positive experience! If you have any further needs or questions, please don't hesitate to reach out!

October 09, 2020

Katie is the absolute best. She’s super friendly and super savvy. I will definitely be coming back because of her. She is a diamond to this establishment. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Martin
Oct 14, 2020 -

Motorworld Honda responded

Bruce, thank you for your kind review; we are happy to pass along your comments to Katie! We are grateful to have earned your business, and look forward to your next visit!

September 13, 2020

We came up from Florida for our son's birthday, our 2018 Honda CRV would not start in the hotels parking lot the morning of the party. We had AAA jump start the car and we drove to Motorworld. Our service More

by j.buczko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B.J. Falkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Motorworld Honda responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

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