Mountain Home Auto Ranch

Amazing Customer Service Absolutely the best experience you can get. If you are looking for a car, go see Jeff Eickstaedt and Veronica the staff here is great to work with.. e Absolutely the best experience you can get. If you are looking for a car, go see Jeff Eickstaedt and Veronica the staff here is great to work with.. especially from states away. More

Great place I just bought my 2nd vehicle from the Auto Ranch it's a great place to do business. The sales people were the best. I would recommend them. I just bought my 2nd vehicle from the Auto Ranch it's a great place to do business. The sales people were the best. I would recommend them. More

Lack of customer loyalty is appalling. Drove 60 miles from Caldwell because I was told it was a done deal and I just needed to come pick my color of truck. I was told by Sterling that Junio Drove 60 miles from Caldwell because I was told it was a done deal and I just needed to come pick my color of truck. I was told by Sterling that Junior had been working on my deal while I was enroute (apparently the four previous hours wasn't enough time to get me an answer) and that it was a no go because of the negative equity in my trade, which I bought from them in March. They sold me a truck for more than it was worth and wouldn't help me get out from under it. Even with a $2000 down payment. No customer loyalty is about the worst thing a company can lack. It ranks right up there with lying to customers just to get them in the store. Adding insult to injury was the fact that Junior, the Finance Manager, would not even talk to me face to face. If they are not making money off you, they don't seem to have time for you. Stay well away from the Auto Ranch. They have successfully pushed my business and any I might refer to Kendall or Corwin. Family and friends have purchased four vehicles from them, so it's not like that is an empty threat. More

airconditioning failure to repair I took my 1993 saturn station wagon to auto ranch to have the air-conditioner repaired; on the third attempt the compressor was found to be broken. W I took my 1993 saturn station wagon to auto ranch to have the air-conditioner repaired; on the third attempt the compressor was found to be broken. When we approached the service staff to pick up the car we were given no suitable explanation. Do you know what you are doing? More

Selling Lemons, Warranty not worth the paper Run far, far away as fast as you can! We drove 350 miles to purchase a Dodge Grand Caravan 2 weeks ago today. We had been assured that the van had go Run far, far away as fast as you can! We drove 350 miles to purchase a Dodge Grand Caravan 2 weeks ago today. We had been assured that the van had gone through full inspection with no issues. My husband checked everything. Besides, the van came with a warranty which offered peace of mind. Less than 50 miles later, as we were driving to Boise for the night, the gas cap warning and check engine lights came on. Hoping it was just a cap issue we filled up and drive around waiting for it to reset. No such luck. They told us to bring the van in. They replaced the gas cap, reset the lights, and sent us on our way (without topping off our gas tank as promised for the inconvenience). We drove home. The next day the lights were back on but we were 350 miles away!!! The dealership said they would set up an appointment with our local Dodge dealership. 5 days, 2 emails, and several phone calls later we had an appointment scheduled for the following Monday. Our local dealership determined that the evap canister needed to be replaced. While doing their inspection they also noted that there was a significant transmission leak. They contacted Mountain Home Auto Ranch, sent pictures, and were told to just leave it as is. When they told me what was going on I contacted Auto Ranch. Several calls and emails later I was told it was just "normal seepage" and would not effect performance. I double checked with our local dealership who checked fluid levels and provided me with pictures. In 12 days, 3 spent in the shop, we had lost ½ quart of transmission fluid!!! After parking the van overnight in a clean area I checked the ground. Sure enough, there's a spot on the ground! Mountain Home Auto Ranch refuses to honor their warranty. They refuse to get a 2nd opinion before finalizing their decision. I've tried talking to them and finding middle ground. They don't care. Their lemon is off the lot and we have an expensive (warranty covered) repair to pay for after 2 weeks of ownership. The warranty isn't worth the paper it's printed on. Do yourself a favor and run away before you get duped too. More

Slap in the face....rude My wife and I were traveling through mountain home and stopped at the auto ranch and test drove a toyota pickup. My wife liked it so we started the pa My wife and I were traveling through mountain home and stopped at the auto ranch and test drove a toyota pickup. My wife liked it so we started the paper work to make the purchase. We wanted to trade in our 2007 Santa fe. They offered us 400$ trade in. The car booked for 2500$. The sales man said that was the auction value of the car. What a joke. I can't see how this dealership is still in business. No way will I ever recommend anyone to this type of treatment from a car dealership. More

Sold a lemon We purchased a car from auto ranch in mountain home idaho. By the time we got home the air conditioning stopped working and the flashers. When we call We purchased a car from auto ranch in mountain home idaho. By the time we got home the air conditioning stopped working and the flashers. When we called to tell them about what happened they said they would talk to the manager but he was in a meeting from then on they were always in a meeting. I finally told them I would report them for selling a car they knew was a lemon. The car salesman called me right back and was very nasty and told me they were not doing anything about it. The car also had a squirrel nest under the engine and when we told them they said there was no way they missed that. Very dishonest dealings with this car dealership. Buyer be aware. More

No such thing as customer service here Went in to try and test drive a 450 King Ranch and the manager told me because I had dealt with Corwin in the past to get my a $$ off of the lot and t Went in to try and test drive a 450 King Ranch and the manager told me because I had dealt with Corwin in the past to get my a $$ off of the lot and that another dealership shouldnt be selling off their lot.. HUH? Maybe that's why Mountain Home Auto Ranch is the only dealership in 100 mile area that still has the 2016 450 King Ranch I was interested in. Humiliation and profanity is a great combination for a Ford dealership representative. Ford needs to take a good look at these so called " certified dealers" More

when I arrived Daniel was very busy, as he was the only sevice advisor on the floor, but he handled himself very proffessional, he greeted me and told me it would be a small wait. I am very happy with Moun sevice advisor on the floor, but he handled himself very proffessional, he greeted me and told me it would be a small wait. I am very happy with Mountain Home Auto Ranch, every time I go things are handled as quickly as possible. I am a llittle upset with the fact that I just learned that not all of my Owner Reward Points are being applied. Overall I would truly recommend this dealership, they will work very hard to earn and keep your business. More

I stopped to see what I needed to do to purchase a bike so I could make preparations. But I was able to purchase one that day. Thank you! so I could make preparations. But I was able to purchase one that day. Thank you! More