Mountain States Toyota

Patient and helpful This was my second time buying from Larry Hall. He is always so helpful and patient! Took his time to explain all buying options. Thanks again Larry! This was my second time buying from Larry Hall. He is always so helpful and patient! Took his time to explain all buying options. Thanks again Larry! More

Above and Beyond employee skills Anthony Markham has provided me with exceptional customer service on my visits to Mountain States Toyota. He is primarily the reason I return to Moun Anthony Markham has provided me with exceptional customer service on my visits to Mountain States Toyota. He is primarily the reason I return to Mountain States Toyota for vehicle maintenance and repairs because of his thorough and efficient skills when researching details for my vehicle maintenance and warranty coverage, answers any questions, returns calls quickly, and is very respectful and courteous. Mountain States Toyota maintains a top rating with me when employees like Anthony continue to deliver exceptional customer service. More

Phenomenal Vehicle Buying Experience Wow, from the minute I walked into Mountain States Toyota and met Randy Hendricks I knew I was dealing with a genuine and caring person. He far exceed Wow, from the minute I walked into Mountain States Toyota and met Randy Hendricks I knew I was dealing with a genuine and caring person. He far exceeded my expectations, treated me like an old friend and was always looking out for me. I'd been to several other dealerships in Colorado prior to purchasing my new vehicle and the kindness, respect and attention I received from Randy and the entire Mountain States Team went unmatched by any of those other dealerships. He was upfront, honest, caring and attentive not once trying to upsell me on anything I didn't want or need. Their pricing was excellent and transparent without having to worry about hidden fees or frustrating back and forth negotiations. Randy did an excellent job of communicating with me on my vehicle's build date and delivery date. He went above and beyond working a little magic with the parts department and service team to install a few last minute options so I could take delivery of my vehicle within 24 hours of the vehicle arriving on their lot! It's clear Randy is well liked and respected by his colleagues as they went out of their way to ultimately help him do me a huge favor. To top it all off, without hesitation, Randy came in on his day off in order to best accommodate my schedule. When I arrived at the dealership my new vehicle had already been detailed, gassed up and Randy had all of my paperwork ready to go. Yet another example of Randy treating his customers with kindness and respect. I never expected the level of customer service delivered by Randy, he's truly rare breed. Thank you Randy and the entire Mountain States Team for making this such a pleasant and seamless buying experience. Keep up the great work, you've earned a customer for life! More

Polite, courteous and professional. Clean Dealership Let me just preface this by saying that I have been in the market to buy a new vehicle for quite some time, but I am very picky and have yet to find e Let me just preface this by saying that I have been in the market to buy a new vehicle for quite some time, but I am very picky and have yet to find exactly what I need. I have been to over 5 other dealerships in the Denver Metro Area, including CarMax, AutoNation, as well as Tynan's. Recently, I ventured into Mountain States Toyota, looking for a new 4runner or a newer Tacoma. The dealership itself is very big, and can be intimidating to a first time buyer. Usually I end up being hassled by pushy sales staff that attempt to get me interested in something that I did not want or need. The first person who approached me was Alex Gomez. This was the first time that I have not felt pressured into a sale from the very beginning. He was honest, very forthcoming, and extremely helpful, especially when it came down to negotiating the bottom line. He was available after hours to answer my calls and texts, and also researched cars at other dealerships when they didn't have what I was looking for in stock. I will definitely be back again once I can free up some more disposable income. Will definitely be doing business in the future. I'll take honesty over bargain pricing any day of the week. More

World class expierence One night we decided to stop by Mountain States Toyota to look at a few cars. Frank Larosa was our salesperson, he was very patient and helped us find One night we decided to stop by Mountain States Toyota to look at a few cars. Frank Larosa was our salesperson, he was very patient and helped us find the perfect Prius for our family. Over all it was the best time imaginable buying a car! More

Very professional Jen Decker was my sales manager. She was very professional and wonderful to work with. I would recommend her to anyone.......especially women. Som Jen Decker was my sales manager. She was very professional and wonderful to work with. I would recommend her to anyone.......especially women. Some car dealerships (Groove Toyota) talk down to you if you are a woman. More

Corolla IM This is the third car I have bought from Mountain States. I have had the pleasure to work with Nick for all three purchases and he is an amazing sales This is the third car I have bought from Mountain States. I have had the pleasure to work with Nick for all three purchases and he is an amazing sales rep. He takes the time to explain all the features of the car and takes the time to answer any question. He is a no pressure sales rep which is a bonus in this day and age. Nick is the reason I continue to purchase with Mountain States More

Outstanding Service and Value I went to Mountain States Toyota after visiting other dealerships that played coy with pricing. I purchased a fully loaded 2017 Landcruiser and recei I went to Mountain States Toyota after visiting other dealerships that played coy with pricing. I purchased a fully loaded 2017 Landcruiser and received a super, no hassle price. Nick Wagner was my salesman and he was outstanding. He helped me special order the car to my spec's and facilitated the sale remotely while I was living out of state for a period of time. The car is beautiful and I was completely satisfied with the buying experience. I will not hesitate to shop at Mountain States Toyota again and I would highly recommend looking Nick up if you want to buy with no pressure and straightforward pricing. More

Best Car Buying Experience I've Ever Had There is no doubt working with Mountain States was the best car buying experience I've ever had. Nick Wagner was my sales consultant and made the ent There is no doubt working with Mountain States was the best car buying experience I've ever had. Nick Wagner was my sales consultant and made the entire buying process smooth and stressfree. He was professional, honest and even picked my family and me up at the airport to take me to my new 4Runner. I highly recommend Mountain States Toyota and Nick Wagner. More

Easy experience I decided to swing by Mountain States Toyota when I first started my new car search. I was greeted by Quentin, he took the time to show me around and I decided to swing by Mountain States Toyota when I first started my new car search. I was greeted by Quentin, he took the time to show me around and was a wealth of experience on both the RAV4 and Camry. It took me a couple days to decide between the two and Quentin was a great help the entire time! I wouldn't hesitate to recommend quentin or Mountain States Toyota to friends or family More