Mountain States Toyota
Denver, CO
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Wonderful! We had a wonderful Toyota experience. Otis Plant took wonderful care of us. Mountain States is the place to go. Honest and quick and fun! We had a wonderful Toyota experience. Otis Plant took wonderful care of us. Mountain States is the place to go. Honest and quick and fun! More
Wouldn't give me my car back I cosigned the purchase of my sons 2012 Toyota Camry in 2012 from Mtn States Toyota. Let me make it very clear that both mine and my sons name is on t I cosigned the purchase of my sons 2012 Toyota Camry in 2012 from Mtn States Toyota. Let me make it very clear that both mine and my sons name is on this car. He has serviced it there for every maintence item since that purchase. Today he took it in for an oil change and after they were finished they refused to let him have the car back. Because it is in my name and I had to pick it up since I dropped it off. I have never driven this vehicle or took it in for service ever. I live in aurora and not close to the dealership. They wanted me to drive clear to the dealership to show my ID before they would release the car. I was at a meeting and would not make it before they closed. After more than 30 minutes arguing with them and giving them detailed information. They finally allowed me to text a copy of My drivers license to my son to verify who I was. Let me remind you again this car is titled in both our names. We will Never do business here again and will warn everyone I know with how ridiculous this was. More
Happy customer Chris was extremely professional and accommodating throughout our entire process at Mountain States Toyota. He made the whole process of purchasing a Chris was extremely professional and accommodating throughout our entire process at Mountain States Toyota. He made the whole process of purchasing a new vehicle easy, enjoyable and exciting. He took the time to answer every question we had throughout the whole process and was very easy to talk to. From the time we walked in to weeks after our purchase, he has gone above and beyond to provide us with excellent customer service, even outside of business hours. We had an issue with the battery and Chris took the time to speak with the service department, set up an appointment and prepare a vehicle rental, all after his shift had ended. He met with us prior to the service appointment to make sure all of our questions and concerns were resolved and followed up with us promptly following the scheduled service. Chris embodies true customer service. Because of him and our wonderful experience at Mountain States Toyota, we would absolutely recommend to friends and family More
4Runner purchase and Michael R About 2 weeks ago, I went to a dealership near my home to buy a new 4Runner. They couldn't give me the time of day and had a very limited supply to l About 2 weeks ago, I went to a dealership near my home to buy a new 4Runner. They couldn't give me the time of day and had a very limited supply to look at. I drove to Mountains States Toyota and was very lucky in being afforded the opportunity to work with Michael R. He listened to what I was looking for and found it on the lot. We took for a test drive and then he asked if I would like to look at figures. No pressure. He didn't try to push options on me nor additional expenses. We spent about 45 mins together when I agreed. Again, no pressure from him, but rather, he addressed all my questions and needs! I ended up buying the truck and love it. Others that I dealt with were polite and attentive. What a positive experience! More
Can't imagine leasing anywhere else! If you are considering leasing a vehicle, I HIGHLY recommend considering Mountain States Toyota. I am currently on my second lease with Mountain Stat If you are considering leasing a vehicle, I HIGHLY recommend considering Mountain States Toyota. I am currently on my second lease with Mountain States and I couldn't be happier about my experience. First of all, they have the best deals hands down. I have leased a Prius C and now I'm leasing a Corolla and both times I have used a deal checking website to see how good my lease deal stacks up to the average and both times the deal checker told me I was getting an outstanding deal-- and I believe it! Second, not only do I get great deals every time I do business here, the service is also outstanding. Both times, I worked with salespeople who were clearly invested in getting me the best deal and did everything they could to make my experience enjoyable and hassle-free. This last time, when I was leasing my Corolla, I worked with Patrick Ericsson and I couldn't be more impressed with the way he does business. He made me feel less like a customer and more like part of the family. Sometimes I forgot I was talking to a salesperson because he didn't use any of those slimy tricks that salespeople usually do. He was knowledgeable, patient, personable, and professional. If you are interested in leasing or purchasing a new or used vehicle, I highly recommend stopping into Mountain States and asking for Patrick specifically. I come all the way from Fort Collins to do business here because it truly is worth it for the service and product I receive. More
Excellent, hassle free service Scott provided a hassle free, no pressure sales experience. I've purchased numerous vehicles, and this was by far the best customer service. Scott w Scott provided a hassle free, no pressure sales experience. I've purchased numerous vehicles, and this was by far the best customer service. Scott was knowledgeable, fun, and easy to work with. He has continued to be very helpful post-sale, which is hard to find nowadays. Highly recommend him! More
Great Dealership Great experience and amazing deals. Sales Associates Doug Morlan and Emily Caldwell are the best. Ryan Revis in the finance department was great to wo Great experience and amazing deals. Sales Associates Doug Morlan and Emily Caldwell are the best. Ryan Revis in the finance department was great to work with as well. I would highly recommend this dealership. If you are looking to purchase a Toyota this is the place to go. More
Great Experience! Walked in for a few quotes, ended up walking out with a vehicle that exceeded expectations and the price to match. Great, friendly experience! Will Walked in for a few quotes, ended up walking out with a vehicle that exceeded expectations and the price to match. Great, friendly experience! Will not shop anywhere else for my vehicle(s) More
First time buyer I couldn't be more pleased with the service that Jim provided at Mountain States Toyota. He made buying experience so pressure free and easy. He picke I couldn't be more pleased with the service that Jim provided at Mountain States Toyota. He made buying experience so pressure free and easy. He picked up frim work downtown Denver Friday with the car i was originally inerested in (since I has sold mine..), and when we got to the lot I must have changed my mind five times. Jim was very patient, explained every question I had and didn't try to sway me one way or another. After the sale he made me feel as if I can contact him about anything down the road. He cared about every detail down to my missing floor mats and ensuring my phone was synced to my new car. Thank you Jim and MST for making my first car purchase so comfortable. More
Very Helpful If You Are Looking For A Good Truck Doan Is Very helpful And He's A Really good Person He Seems Really Honest And He Can Help You Out And My family An If You Are Looking For A Good Truck Doan Is Very helpful And He's A Really good Person He Seems Really Honest And He Can Help You Out And My family And I Walked Away Satisfied With What awe Chose More