Mountain States Toyota

Andy Im -- A CREDIT TO THE AUTO SALES BUSINESS ANDY IM WAS PERSONABLE AND UNDERSTOOD OUR NEEDS AND CONCERNS ABOUT TRADING IN OUR 2011 SUBARU IMPREZA. INITIALLY WE DECIED NOT TO GO THROUGH WITH ANDY IM WAS PERSONABLE AND UNDERSTOOD OUR NEEDS AND CONCERNS ABOUT TRADING IN OUR 2011 SUBARU IMPREZA. INITIALLY WE DECIED NOT TO GO THROUGH WITH IT, BUT ANDY CALLED TWO WEEKS LATER WITH AN OFFER WE COULDN'T REFUSE. WE BOUGHT THE 2015 SUBARU IMPREZA WITH ALL THE BELLS AND WHISTLES. HE WAS ADEPT AT EXPLAINING HOW WE COULD FIT IT INTO OUR BUDGET. IF YOU ARE CONSIDERING PURCHASING A USED OR NEW CAR, BE SURE YOU SEEK OUT ANDY IM AT MOUNTAIN STATES TOYOTA. HE'S More

Best Dealership I've Experienced in 35 Years Went to Mountain States Toyota to buy used Tacoma that was listed. Unfortunately it sold quickly like all used Tacoma's do. Derek Garcia, Sales Associ Went to Mountain States Toyota to buy used Tacoma that was listed. Unfortunately it sold quickly like all used Tacoma's do. Derek Garcia, Sales Associate offered to help me find vehicle I was looking for. When he realized it was sold, he offered me a new Tacoma for not much more than the price of the used 2013. Derek Garcia was by far the best, knowledgeable, honest, sincere salesman I have ever dealt with. The whole process with financing was also very efficient and I was out the door in a short time with a new Tacoma. Also received phone calls from Mountain States the next day making sure I was satisfied. So after buying vehicles for over 35 years, I have to honestly say Mountain States Toyota was the best I have ever dealt with and has outstanding employees. More

Honest and efficient Daniel Kile sold me the CUTEST teal Fiat. He beat his own price along with all the competitors. He gave us any and all information we did our didn't a Daniel Kile sold me the CUTEST teal Fiat. He beat his own price along with all the competitors. He gave us any and all information we did our didn't ask about. I also worked worth Roland at the beginning of my car search, he was super helpful (which is impressive because we are talking about an 18 year old girl here.) Best customer service and nicest staff. More

Fantastic Shopping and Buying Experience! Highly recommend! I've bought many cars in my life, but this was the best experience ever! Michael was awesome! I showed up a couple of times to look at trucks and ea I've bought many cars in my life, but this was the best experience ever! Michael was awesome! I showed up a couple of times to look at trucks and each time Michael was friendly, respectful, and just a awesome to work with! Phone/Text communication was fantastic! I'd ask a question and got a response quickly! Thanks Michael! More

Fabulous Experience, Would Recommend to Anyone! Kelly Nimeth was wonderful! The experience was the best we have ever had. Kelly was very informative, responsive, helpful, fun to be around, smart and Kelly Nimeth was wonderful! The experience was the best we have ever had. Kelly was very informative, responsive, helpful, fun to be around, smart and was always positive with any questions or requests we had. He is very knowledgeable about the product, helped us with our phones to hook up to Entune in the car. I would recommend Kelly to anyone who is looking for a car. All around great experience! More

Awesome Experience Nick Wagner was awesome! Absolutely the best experience buying a car that I have ever had. He answered all my questions and was very honest. He got t Nick Wagner was awesome! Absolutely the best experience buying a car that I have ever had. He answered all my questions and was very honest. He got things done quickly and without any of the hassle I have experienced at other dealers. I would recommend him without any hesitation More

Mountain State Toyota Derek Garcia is great! best experience ever he goes above and beyond for you to get you a vehicle that your most comfortable in no pressure and yes I Derek Garcia is great! best experience ever he goes above and beyond for you to get you a vehicle that your most comfortable in no pressure and yes I recommend him. Thank you Derek Garcia!! More

Amazing Experience I was looking for a car for my Sister who hasn't bought a car in a long time. I talked to Nick Wagner and they had the perfect car and it was priced w I was looking for a car for my Sister who hasn't bought a car in a long time. I talked to Nick Wagner and they had the perfect car and it was priced way below similar cars in Colorado. Nick rushed everything through so she could leave work on her lunch break and go back to work in the car. It was so easy dealing with him and the rest of the staff at Mountain States. I have purchased more than 30 cars in the last 20 years and this was quite possibly the best dealer ever. Thanks! Robert More

Level 10 customer service - amazing I work at a small community bank and the main goal is customer service. I have never in my life experienced that level of customer service from a majo I work at a small community bank and the main goal is customer service. I have never in my life experienced that level of customer service from a major business such as this. I was treated like royalty all the way through. It was a Saturday and they gave us pancakes then for lunch they had a bbq. Our sales man and loan writer were personable and amazing. I live three hours away and will drive there to get serviced :) More

As you Wish After having a negative experience at a different dealership, this was my last attempt at acquiring a Toyota. I had four children with me while going After having a negative experience at a different dealership, this was my last attempt at acquiring a Toyota. I had four children with me while going through the process of purchasing a new vehicle, due to this I needed to complete the buying process quickly and efficiently. Emily Caldwell responded to my internet inquiry very quickly and answered all my questions and concerns. Emily took the time to ensure that my exact specification and vehicle was on the lot and prepared for my arrival. Emily also listened carefully to my requirements for my visit since I would be traveling from Colorado Springs with my four children to check out my specified vehicle. Upon my arrival to the dealership, Jen Decker met me at the door and ensured that I had a very positive car buying experience. Jen handled the purchasing process with professionalism and understanding of my unique requirements. She went out of her way to make sure that my children were comfortable and safe while I was attending to the financing of my new vehicle. Jen made the transaction very positive, restoring my faith in the "dealership" experience while purchasing a new car. More