Mountain States Toyota
Denver, CO
Filter Reviews by Keyword
By Type
Showing 1,944 reviews
Amazing Service Thank you Mountain States Toyota, Nick Kramer was an excellent sales consultant, he really made the experience a good one! They really got me the pr Thank you Mountain States Toyota, Nick Kramer was an excellent sales consultant, he really made the experience a good one! They really got me the price I had in my head. Love that they have golf carts to take you around in. Also services there will a fun one with a kid center, huge flat screen, lots of seats, free popcorn, water, and mints in the bathrooms plus breakfast on certain days, love it! Please go see Nick Kramer tell him Shauna Vance sent you ?? More
Great Buy, Happy Customer! I went to only look at a Rav4 and ended up buying it. I had been working with David Cadena via text and he was super helpful and honest, he got us th I went to only look at a Rav4 and ended up buying it. I had been working with David Cadena via text and he was super helpful and honest, he got us the best price in town on this Rav4. We worked with Ronald at the dealership and he was great, helpful and a pleasure to work with. Highly recommend these guys. I never thought that I would purchase a vehicle from Mountain States but after this purchase, I can honestly say that it was worth it. More
Jen Decker at Mountain States Toyota is THE BEST! I walked onto the lot at the Mountain States Toyota dealership to ogle, test drive and drool over my dream car, the 2016 Tacoma, mmmmmm. I told my par I walked onto the lot at the Mountain States Toyota dealership to ogle, test drive and drool over my dream car, the 2016 Tacoma, mmmmmm. I told my partner that I only wanted to work with the nicest person and that I wasn't going to settle for anything less than the best. He chuckled at me and said, "Babe, you don't get to choose, everyone usually rotates on the lot and whoever approaches you, that's who you will work with." I insisted that I get to choose who I work with, he shook his head and we walked on to the lot, I was braced to be a chum bucket in a swirling miasma of sharks, but that was the farthest thing from my actual experience. Miss Jen Decker approached me and asked how she could help, I told her I wanted to test drive the 2016 Tacoma. I could not have asked for a better, smarter, more fun or nicer person to help me! We chatted, we laughed, I asked a million and one questions, all of which she had the answer to. Jen even taught me how to use the back up camera despite my preteen reversing skills that needed a nice vote of confidence and a pat on the back. When we came back into the cozy office filled with fresh baked peanut butter cookies (F yes! They know how to do things here!), Jen asked me when I wanted to make my dreams a reality. I told her that it might be about two years, but she showed me that I could have my dream car now! This process and experience was empowering and very fond. I got everything I wanted and even more! Jen Decker is my favorite! She is even saved in my contacts as The Jen Decker Extraordinaire! Boom! More
Excellent service We knew we wanted a 4Runner but could not find good inventory choices. We communicated long distance and found just what we wanted in the dealers inc We knew we wanted a 4Runner but could not find good inventory choices. We communicated long distance and found just what we wanted in the dealers incoming inventory. We compared prices and got a fair deal and received delivery within the week. Kelly was professional, efficient and knowledgeable. We were pleased with the service and great experience. More
Great car-buying experience with Fred Byers I just finished the purchase of a 2016 Toyota Tacoma from Mountain States Toyota, and the experience was simple and actually quite enjoyable. Fred Bye I just finished the purchase of a 2016 Toyota Tacoma from Mountain States Toyota, and the experience was simple and actually quite enjoyable. Fred Byers has excellent product knowledge, he knew EVERY difference between the 2015 and new 2016 Tacoma (I know the differences because I spent hours researching it before I ever walked into the dealership). He listed all my financial options, including the lease option, and did so transparently with ease. The entire transaction took less than a few hours. More
Excellent Dealership to Purchase a Vehicle I worked with Ed Freehart for almost a month in locating the vehicle with the exact specs I was looking for and with John Saldivar for the last 2 week I worked with Ed Freehart for almost a month in locating the vehicle with the exact specs I was looking for and with John Saldivar for the last 2 weeks prior to purchasing the vehicle. While I had to wait some time for the truck to come in (due to high demand and low inventory in every dealership) when it arrived the customer service and attention received by both Ed and John was excellent. I got the deal I wanted without a need to negotiate. They gave me the best deal up front. Nice and simple. I really enjoyed working with the staff at Mountain States Toyota. I would purchase my next vehicle from them again and recommend anyone looking for a Toyota to visit this dealership. Thanks for all that you did!. PS - thanks to TCU Todd for the easy financing process as well. More
Modest and Honest When my wife and I first walked towards a Highlander parked in front, I asked a group of Mountain States people who was the best salesman around? Andy When my wife and I first walked towards a Highlander parked in front, I asked a group of Mountain States people who was the best salesman around? Andy Im spoke up and claimed to be just that. Not only was he the best to deal with but honest and modest. Our auto buying experience was the best ever. Andy answered all our questions and concerns. He knows his products. Now if he would just become a Packer fan, things would be perfect. Everyone at Mountain States Toyota that we dealt with were professional. Thanks for everything. More
Nick Wagner I recently finalized a 2016 4Runner lease with salesman, Nick Wagner. Nick was extremely helpful throughtout the process and took time and care in an I recently finalized a 2016 4Runner lease with salesman, Nick Wagner. Nick was extremely helpful throughtout the process and took time and care in anwering all of my questions. If you need a new car -- contact NICK WAGNER at Mountain States Toyota!!! More
Honest from the start I personally like the no haggle pricing. I know what I can afford and wan to pay for before leaving the house. Jennifer is a wonderful lady. From t I personally like the no haggle pricing. I know what I can afford and wan to pay for before leaving the house. Jennifer is a wonderful lady. From the very beginning she was honest and very knowledgeable of every questions I had. I did have quite a few. She listened to me to understand exactly what I was looking for and why. The entire team at this dealership is at the top of their game. I will and have already spoke highly of Jen and the entire facility. I hope they look your way when they are ready to buy. GREAT JOB More
Excellent customer service Gary Smith..awesom guy, I got the excellent customer service from him which I haven't got in my entire purchased from any dealership up to now. His po Gary Smith..awesom guy, I got the excellent customer service from him which I haven't got in my entire purchased from any dealership up to now. His polieteness, behaviour and tackaling was so nice which all brocker should have. And the dealer itself is also so nice and the services provided to the customer was awesome. I will suggest other to visit Mountain states toyota at least once snd have the experience over their. You will like it. More