Mountain View Chevrolet

Great Prices I went to Mountain View to look for a Colorado and they were sold out. They had a nice pre-owned 2014 Silverado I ended up buying. Pros: Good pri I went to Mountain View to look for a Colorado and they were sold out. They had a nice pre-owned 2014 Silverado I ended up buying. Pros: Good price on the vehicle Very friendly Cons: Initially tried to hit me for a $2,400 dealer fee. I refused because that is ridiculous. They lowered it to $1,400 which is still outrageous. It should worst case be $500-700 or not at all. I had filled out their pre finance approval for which said I would get 6.8% financing and ended up at 8.9%. When I got to the finance manager, they pulled the usual stuff. They tacked on $599 for paperwork, another $800 for GAP coverage (found out later I could get for $38 a year from my insurance carrier), and another $600 for key replacement and ding protection. So, basically they tacked out around $3,400 of extra costs. They rush you through the test drive. They made me bring the salesman and got to only drive down the street and back so I wasn't able to adequately assess the vehicle. Found out the front headlights were cracked and the hood has several rock chips which I asked them to fix and they refused due to it being a used vehicle. I had to spend $40 on new wiper blades when I got home. More

GREAT EXPERIENCE! THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD! TYLER WAS VERY PROFESSIONAL,KNOWLEDGEABLE AND POLITE. SUPER NICE GUY! AND THE YOUNG MAN THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD! TYLER WAS VERY PROFESSIONAL,KNOWLEDGEABLE AND POLITE. SUPER NICE GUY! AND THE YOUNG MAN WHO FINALIZED EVERYTHING WITH US I BELIEVE HIS NAME WAS MOSES, A LITTLE CRAZY(LOL) BUT A NICE GUY! I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO ANYONE THAT'S IN THE MARKET FOR A VEHICLE. More

Plesant First of all it was short not lengthy,it didnt take a long time like it usually does,Cherise was nice to work with,I have already told some friends ab First of all it was short not lengthy,it didnt take a long time like it usually does,Cherise was nice to work with,I have already told some friends about Mtn View Chevrolet, More

A Number One Dealership And A Great Salesman. Things I would like to say about my experience, First and foremost I am not a EASY sale period, so it takes the WHOLE crew to set me at ease and get t Things I would like to say about my experience, First and foremost I am not a EASY sale period, so it takes the WHOLE crew to set me at ease and get the ball rolling. And Ethan Hickman was the man for the job. He did and will go above and beyond the call to make your experience very smooth. Thanks Ethan for the way it was all handled and I will be coming back as soon as I need anything else. Thanks More

The Best Chevrolet Dealer in Chattanooga! Experience at Mountain View Chevrolet in Chattanooga Tennessee was wonderful I started out with Ethan Hickman who put me with Clarence Shields, Who Experience at Mountain View Chevrolet in Chattanooga Tennessee was wonderful I started out with Ethan Hickman who put me with Clarence Shields, Who did a fantastic job of making sure that he answered every question I had some before I even asked him. Mountain View met all of my expectations and exceeded them completely. The other Chevrolet dealer in Chattanooga on Highway 153 had my loyalty for five different vehicles but I always felt like they were more concerned about them selves! Mountain View Chevrolet made me feel like they were concerned about me and I really appreciated that. I intend to send everyone to Mountain View Chevrolet that is looking for a great deal no hassle and I great experience. Chief Robert Dodd, USN Retired More

Used Car Purchase Dealership was packed but the service was great despite being a little slow due to the volume of business. Everything was very clean and handled profe Dealership was packed but the service was great despite being a little slow due to the volume of business. Everything was very clean and handled professionally. Lou Estevez was very polite and friendly. More

How many lies can one tell? I recently purchased a 2017 dodge Durango from Mountain View Chevrolet on E. 20th St. And I would have to say this was the absolute worst car buying e I recently purchased a 2017 dodge Durango from Mountain View Chevrolet on E. 20th St. And I would have to say this was the absolute worst car buying experience that I have ever had if there is one I recently purchased a 2017 dodge Durango from Mountain View Chevrolet on E. 20th St. And I would have to say this was the absolute worst car buying experience that I have ever had. If you got stars for telling lies This would be a five star Establishment Establishment. When I first got there I may not bother name of Daniel said he would be my salesman and then somehow I got pushed off to his do boy clay First they lied about how much my payoff was on my trade-in then they lied about how much my trade-in was worse note to clay when you do a car estimate on Kelley blue book cash offer turn your computer off before you walk out of the room the cash offer on my car was $13,000 he told me it was 11 then Daniel come in and told me it was 9000 The payoff was actually 18,000 Clay said it was not 1900 Daniel said it was 2200. Then Daniel gave me some financial advice and said that I owe too much on the trade-in and I should just go ahead and screw over the finance company and let it go back he said “people do it every day“Then my wife ask him how the tires were on the vehicle Daniel replied without even looking at the tires are Perfect “brand new” I know I better go out and work sure enough it had three wore out Bridgestones and a new tire with no brand name on it So I went back in and ask him is there any possible way y’all could put new tires on the S $36,000 vehicle should have new tires then he said “maybe this ain’t a vehicle for you your credit aint that good anyway that I said you know what maybe you’re right I tell my wife to get her things and let’s go then Daniel said no no no wait just a minute you are a valued customer here at Mountain View Chevrolet and we’re gonna make sure you get some new tires and we’re also going to order you some new floor mats and we’re going to give you A fresh detail and A full tank of gas Now here is a month later no floor mats no tires no gas no detail so I asked Clay when Margot and get my detail he said “I will be at your wife’s work bright and early in the morning to pick the car up and bring you a loaner we still Have it seen him I called today they still have not ordered my tires Or floor mats More

Above and beyond My son and I discussed a specific car and price with Chris Hansen over the phone. He was easy to talk to and more than willing to work toward the pri My son and I discussed a specific car and price with Chris Hansen over the phone. He was easy to talk to and more than willing to work toward the price we could afford. Once we agreed, we set up a time the next day for us to drive in from Knoxville. The car was ready, the paperwork was straight forward, and the time with finance was quick and low pressure. No bait and switch and no high pressure extras. Chris made sure to give us a great buying experience! Thanks to everyone that helped. More

New car experience! Korey was great. I went in knowing exactly what car I wanted. He talked me through the process and even showed me a better way to get financing at a Korey was great. I went in knowing exactly what car I wanted. He talked me through the process and even showed me a better way to get financing at a lower interest rate. He never tried to give me something I didn’t want or need. More

Nissan Rogue purchase Daniel Bryant is an excellent salesman . He explained the features and let us take a test drive. Even though we were there past closing time, no one r Daniel Bryant is an excellent salesman . He explained the features and let us take a test drive. Even though we were there past closing time, no one rushed us. More