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Mt. Ephraim Chrysler Dodge

Mount Ephraim, NJ

4.1
2,123 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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620 N Black Horse Pike

Mount Ephraim, NJ

08059

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Showing 2,123 reviews

August 01, 2019

It was lit Great service amazing people and it was my first new car great experience would definitely be back for any future purchases very happy with this More

by Rpowell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Fischer
Aug 02, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to write a review. We are ecstatic to hear you are satisfied with the great customer service you received with Gena, and with your brand new ride!

August 01, 2019

Extremely helpful and accommodating They did everything to meet my needs and really put their best effort into making sure that I was able to leave with my NEW 2019 RAM! Big shout out to More

by Amidd1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin,Gregg,Rebecca
Aug 02, 2019 -

Mt. Ephraim Chrysler Dodge responded

Hi there, thank you so much for sharing your feedback with us! Congratulations on your new 2019 Ram! We are happy to hear Gregg and Rebecca have provided you with excellent service. Come back and see us again!

July 31, 2019

Great experience didn’t expect to leave with the car that I really wanted the salesman got me the car I wanted for a year for a good fair deal More

by gregleach23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yatin patel
Aug 01, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you had a great experience and that you got the car that you wanted. We hope that you will visit us again soon!

July 29, 2019

Awesome experience! Gena and justin helped me out alot andid what they could to help me ,and they did a awesome job. Thanks so much! Quick and easy! More

by Porchwalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Napps, Gena Fischer
Jul 29, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the kind review! Our team was happy to assist you. Please let us know if there is anything else that we can do for you.

July 29, 2019

Alex Epshteyn - General Manager - Life saver There are not enough words in the English language to thank Alex for what he has done for us this morning. Alex went above and beyond what was needed More

by Jen M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Epshteyn
Jul 30, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback, Jen! We are happy to know that your experience with us went well and with the help of Alex who provided wonderful customer service. We appreciate you recommending us and we look forward to any future visits. Have a good week!

July 25, 2019

Amazing Buying experience After going to several dealerships and dealing with pushy and aggressive salespeople I finally met a very nice salesman named Anthony.After a few minu More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sciola
Jul 25, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the positive feedback! We are happy to know that you had an amazing car buying experience with us and with the help of Anthony! It is also great to know that Justin and Dean were helpful during your visit. We appreciate you recommending us and we hope that you will visit us again soon! Enjoy your Dodge Journey Crossroad!

July 24, 2019

The best Very polite and respectful and honest and courteous and very understanding and experience and dependable very great Atmosphere and very clean and dece More

by Jay 63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson, Stanley Garcia
Jul 25, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the five stars! We are happy to hear that every team member you met exuded service and professionalism. If we can assist you in any other way, please be sure to let us know.

July 24, 2019

Great Expectations From the very beginning my sales rep Gena Fischer and sales managers Mike & Dean were very informative. They provided several options and came up with More

by Leggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean & Mike, Gena Fischer
Jul 25, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for the wonderful review! We are pleased to hear that Gena, Mike, and Dean worked so diligently to get you the best vehicle and the best deal. We look forward to working with you again.

July 23, 2019

Best dealership Best manager Best Sales Rep My husband and I are from Philadelphia and went to Mt. Ephraim NJ for a Ram truck, well it could not have gone any better than this. The Sales person More

by GeorgeAnn D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise "Reds" Lombardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Epshteyn, Jim Payne, Customer Service
Jul 23, 2019 -

Mt. Ephraim Chrysler Dodge responded

Thank you for reviewing us! We are happy to hear your experience was excellent!

July 19, 2019

Dishonest tactics to get me in the door. I expressed interest in a vehicle via MECDRJ’s website. Waiting minuets I received a phone call from their internet manager Mike Myles. During the cal More

by EM08051
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Myles
Aug 03, 2019 -

Mt. Ephraim Chrysler Dodge responded

Ed, I take your feedback seriously and I truly regret hearing that your time with our sales team led to any distrust. I would appreciate the opportunity to follow up with you and invite you to reach out to me directly. Our customers are very important to us, and I look forward to the chance to earn back your confidence in our dealership. Best regards, Zach Murphy BDC Director zmurphy@mtephraim.net

Aug 03, 2019 -

EM08051 responded

Zack, it has become evident that you do not take my feedback seriously. I did reach out, the next day, and again the day after you respond you to me on google (with the same cut and paste reply you inserted here). It’s obvious that your reply is not sincere and in accordance with the way things are done at your dealership. My quest to change your devious tactics has not stopped, and will not till I’m assured that you and others are done misleading others. Your attempts at a second chance are over since I purchased a new ram from another dealership.

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