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Mt. Ephraim Chrysler Dodge
Mount Ephraim, NJ
1,933 Reviews
There's a reason why we are a premier new and used Chrysler, Dodge and RAM dealer for the Philadelphia area. It's because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing. So if you're looking for a new or used Chrysler, Dodge or RAM in Mt. Ephraim, Philadelphia, Camden or Cherry Hill, stop in to our dealership and we'll get you into the car of your dreams! Have questions to ask first? Give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,933 reviews
October 19, 2015
New truck Great experience ,felt very comfortable dealing with Steve and mike M . Came through with a good deal I could I can handle . They must be a good deale Great experience ,felt very comfortable dealing with Steve and mike M . Came through with a good deal I could I can handle . They must be a good dealer they were buzzing with customers . I will recommend to friends . More
by Carguytoot
Employees Worked With
Mike M., Steve Folbaum
Helpful October 19, 2015
Warm and welcoming My visit to Mt. Ephraim Dodge was excellent. All of the sales staff there are warm, welcoming, down to earth people. They worked hard to get me in the My visit to Mt. Ephraim Dodge was excellent. All of the sales staff there are warm, welcoming, down to earth people. They worked hard to get me in the vehicle that I wanted, at a fair price and with the financing terms I was looking for! More
by Jfowler1701
Employees Worked With
Frank Guarnere, Zach Murphy
October 18, 2015
Amazing experience thanks to Larry Cramer my sales agent. Larry Cramer was very professional and a honest guy. Made me feel safe and there was no pressure when buying my vehicle. He was very attentive to my e Larry Cramer was very professional and a honest guy. Made me feel safe and there was no pressure when buying my vehicle. He was very attentive to my every need. He made my experience buying a car easy. Kudos to you Larry Cramer!! You rock!!! More
by Artidow01
Employees Worked With
Larry Cramer
October 17, 2015
BEWARE OF THIS DEALERSHIP!!!! I went to look at a Honda Civic and had my loan already approved before going there. I spent my whole evening there with them trying to go back and fo I went to look at a Honda Civic and had my loan already approved before going there. I spent my whole evening there with them trying to go back and forth why I shouldn't do my loan and take one of theirs instead. When I finally thought we came to a deal I signed all the warranty papers and a spot delivery and was told that I had to come back on a weekday because Saturday's were too busy and to get a better rate. I tried to come back the next day to return the car because I realized everything but the locks were manual. They were busy so I came back that next week to talk the financial officer and he basically told me I had no warranty and my loan wouldn't cover everything so I would have to get one of their loans. I tried to get them to include power locks but they wanted me to pay for that out of my pocket $700. When I told them I no longer wanted the car they said it would be a restocking fee of $600 plus .50 cent a mile. ABSOLUTELY RIDICULOUS! I have a family I have to support and these guys aren't making it any better. These guys were the nicest people in the beginning and then became very sneaky and shady in the end. Save yourself the time and money! Dymir T. More
by Tatem25
Employees Worked With
Chris Bowe, Dean, Mike M
October 12, 2015
Overall good experience Let me start off by saying I used to be a car salesman and I hate buying a car. I went there today without any intention of taking a car home. I was g Let me start off by saying I used to be a car salesman and I hate buying a car. I went there today without any intention of taking a car home. I was greeted promptly upon arrival. I was introduced to a salesman very nice young man. I had my vehicle picked out that I wanted to see. My salesman name slips my mind only because I can pronounce it let a lone spell it.. he was dressed appropriately and listened to what I had to say and it was retained. Clean cut and knowledgeable of the cars. I went for a test ride came back discussed some numbers. What I appreciated was I wasn't bombarded with the normal jargon what can we do to get you to take this car home. Or how can we close this deal. We were some distant apart then I met Mike Myers one of the managers. He looked said let me see what we can do . I had what I wanted set in my mind. Mike's honesty and willing to listen to my concerns and needs is what closed the deal. I am very happy with my 2015 challenger SXT More
by Joethedispatcher
Employees Worked With
Mike M
October 10, 2015
Great experience Rich was awesome!! He sold us what we wanted for the price we wanted!!! Rich really knew what he was doing and how to make us happy customers. Rich was awesome!! He sold us what we wanted for the price we wanted!!! Rich really knew what he was doing and how to make us happy customers. More
by Nirjd
Employees Worked With
Rich Livingston
October 07, 2015
great experience My chevy had 150,000 miles and was ready to explode it seemed like. So I came to this dealership, spoke to a salesman named Dan Swartz, told him what My chevy had 150,000 miles and was ready to explode it seemed like. So I came to this dealership, spoke to a salesman named Dan Swartz, told him what I wanted, and he made it all possible. Very knowledgeable and considerate of the buyer. More
by appleman77
Employees Worked With
Dan Swartz
October 06, 2015
Amazing experience! Just bought a 2008 Nissan Titan and I had a great experience. Everyone was very helpful and professional. I highly recommend this place for your next Just bought a 2008 Nissan Titan and I had a great experience. Everyone was very helpful and professional. I highly recommend this place for your next place to buy a car, you won't regret it! Joe Nelson was very nice.....Our salesman Anousone was also great! ???????Would definitely buy here again! More
by Carobenja
Employees Worked With
Anousone, Joe Nelson
September 28, 2015
Experienced dealer ! This dealer has been around for a while. While the show room could be freshened up, it's about selling cars that matter. My experience was easy and fa This dealer has been around for a while. While the show room could be freshened up, it's about selling cars that matter. My experience was easy and fast. They got the vehicle I wanted and gave me the financing that beat my credit unions low APR. Joe Primo was on top of the process and the vehicle was delivered quickly and the small details covered. More
by MoPar guy
Employees Worked With
Joe Primo
September 28, 2015
WARNING!!!!! Mt Ephraim Dodge employees LIARS & CROOKS My husband and I purchased a Dodge Durango from this dealership Nov 2014. At that time We dealt with Anthony and Dean ( Joe was later in the deal) Aft My husband and I purchased a Dodge Durango from this dealership Nov 2014. At that time We dealt with Anthony and Dean ( Joe was later in the deal) After sitting in there for almost 2 hours and not seeing the exact Durango I wanted Dean told Anthony to bring out the new trade they just took in. They JUST received the trade in that day and still had dog hair on the seats and candy wrappers on the floors. I wanted a sun roof which they promised they would do. They also promised me a full detail. My husband took notice to the tires. They looked as if they would have to be replaced soon. DEAN SWORE UP AND DOWN that they have more then 50% life on them and said IF ANYTHING GOES WRONG WITH THEM WITHIN A YEAR TO BRING IN IT AND THEY WILL REPLACE IT!!!! Soooo 5000 miles later and less then 9 months I take my car into another dodge dealer to fix 2 recalls. They then tell me that #1) I have NO POWER STEARING FLUID and NEED NEW TIRES ASAP!!! They were shocked to see that I didn't have any fluid since the car was just purchased last nov. They also told me that the "pre owned certified" car that Mt Ephraim sold me was NEVER REGISTERED TO DODGE AS PRE OWNED CERTIFIED!!!!!! NEVER had the fluids checked or changed when took trade in and NEVER looked at the bald tires. So after going back and forth today with DEAN AND JOE SALES MANAGERS there is nothing that they are willing to do to fix the issue caused by the idiots that work there. I will be filing a complaint with Dodge, the NJ attorney general the BBB AND going to file with the court for selling me a $27000 car with 40000 miles and not registering it with dodge as certified as my paper work shows!!!! STAY AWAY FROM THIS PLACE AT ALL COST!!!! More
by andykate08096
Employees Worked With
DEAN THE LIAR OF A SALES MANAGER, Anthony Castrataro, Joe Moore, Anthony Mazzone Sr.
