Mt. Ephraim Chrysler Dodge

I still need the sensor on my right rear tire fixed. Kaleb said he would talk to the mechanic, and he would get back to me.....it's been two days now, and I'm waiting. Kaleb said he would talk to the mechanic, and he would get back to me.....it's been two days now, and I'm waiting. More

Followed through on all expectations and promises Will go back for future services Very happy back for future services Very happy More

I always feel welcomed. Everyone is very kind and patient. I feel like I always have speedy service. Everyone is very kind and patient. I feel like I always have speedy service. More

Absolutely horrible service! Did not fix the actual issues. Almost impossible to connect with anyone in a leadership or management role to deal with the issues. Did not fix the actual issues. Almost impossible to connect with anyone in a leadership or management role to deal with the issues. More

Very nice people Love the hospitality Staff was amazing and on point with everything that needed to be done and on point with everything that needed to be done More

Always a friendly environment. .very pleasant Every interaction with this bunch is always professional Truly a nice environment .very pleasant Every interaction with this bunch is always professional Truly a nice environment More

Best dealership ever! Amazing personal service and all around an amazing experience. I highly recommend Amazing personal service and all around an amazing experience. I highly recommend More

Stay away from Mt Ephraim Chrysler Dodge! Took my van there for warranty service - they ending up not plugging all the wires back in - had to take it back for them to fix that, and during th Took my van there for warranty service - they ending up not plugging all the wires back in - had to take it back for them to fix that, and during the second visit they ended up breaking off a piece of trim and didn't say anything. Then when I asked the service manager to address the problem, he did nothing - asked for weeks and his only response was “I’m waiting for the parts department”. This was not the first issue I’ve had with them - I have twice before this specifically told them there was something wrong that needed to be fixed under warranty, took off from work to get my car there, and only for them to come back saying they didn't have the part! It’s not like it was a surprise or anything - they knew exactly what part needed to be replaced and they didn’t have the courtesy to call to reschedule my appointment. Horrible horrible service - can’t wait to get another call or correspondence from them asking if I want to sell my car - I’m going to make sure I waste as much time with the sales people jerking them around as much as they have wasted my time!! More

Informative and very helpful explaining the problem and offers options. Transport to pick up my vehicle was very much appreciated and the driver was awesome. Thanks offers options. Transport to pick up my vehicle was very much appreciated and the driver was awesome. Thanks More

In and out for oil change. Wa dearly and still go taken. Yet not right away. It took 10'mins for anyone to acknowledge me, an employee was sitting on the stool right next to my Wa dearly and still go taken. Yet not right away. It took 10'mins for anyone to acknowledge me, an employee was sitting on the stool right next to my car and never said a word. Very rude. But still Gave 5 Starts bc service Attendants we at least professional More