Mt. Ephraim Chrysler Dodge - Service Center

I was treated like a welcomed customer I am always treated well every time I go there. Questions are answered immediately. Always leave with a note of content. And I believe that I should b I am always treated well every time I go there. Questions are answered immediately. Always leave with a note of content. And I believe that I should be able to express my answer in as few words as possible as long as I leave a great answer More

Good service The staff at Chrysler Dodge Service Center was very pleasant. Service performed was excellent and under the one hour time frame that was estimated. I The staff at Chrysler Dodge Service Center was very pleasant. Service performed was excellent and under the one hour time frame that was estimated. I was able to get seen within one week of scheduling an appointment. More

Service I had to bring my Jeep srt in because the check engine light came on. I dealt with John smashey and he made my whole experience very easy and in a sho I had to bring my Jeep srt in because the check engine light came on. I dealt with John smashey and he made my whole experience very easy and in a short amount of time. Everybody is very knowledgeable and extremely nice here. More

Always a good experience I have had my Jeep and both of my Dodges in for service at Mt Ephraim Dodge on several occasions and feel as though I am treated as a friend as much a I have had my Jeep and both of my Dodges in for service at Mt Ephraim Dodge on several occasions and feel as though I am treated as a friend as much as a customer. I usually deal with Joe Giunta and have always found him to be helpful and accommodating to my needs. It's always a pleasure to bring my cars into the dealership where by now I am greeted by name by staff ranging from service writers to technicians to lot attendants, etc. I have even used the body shop on occasion with equal satisfaction. I would recommend Mt Ephraim Dodge to anyone seeking a top-rate automotive experience. More

Customer Service at Mt. Ephraim Dodge Without a doubt, Mt Ephraim has the best customer service department. Had an issue with my Key Fob and they were able to accommodate me and fix the pr Without a doubt, Mt Ephraim has the best customer service department. Had an issue with my Key Fob and they were able to accommodate me and fix the problem. My engine light came on and they were able to fit me in and take care of the problem right away. Joe and Jordon were very helpful. I highly recommend Mt. Ephraim Dodge. More

Don't look anywhere else, come here where it feels like home If your in the market, frustrated with the run around or just testing the waters then Mt. Ephraim Dodge is the place to come. First, this is little lo If your in the market, frustrated with the run around or just testing the waters then Mt. Ephraim Dodge is the place to come. First, this is little long so please read to the end. When you first step into this dealership you feel a little small, but they are quick to welcome you and make you feel right at home. Between me and my family we have bought 5 cars from here and we will be always going back. (After the first car, the time spent there for a buy is less and less....they already know me lol) Alex and Dean are right there to help you with any final touches and to let you know if your eyes are bigger then your pocket :). Albert Novelli is a great guy who you can contact about anything from buying a car there to helping you with an issue that needs service work. He will get you rolling fast. Bob Peters is an awesome guy to talk to and hang with when your doing the waiting for the paper work to be reviewed. Anthony Castrataro is the guy to hang with when your outside looking around, he is funny and makes you feel like the wait there is not so bad. "The Service Department" AWESOME.....Jared Katz, great guy ***In my Trump voice with my thumb up*** He is a nice guy to talk to, very helpful, don't be afraid of the look, its just him waiting for you too talk to him. :) Joe Giunta.......good old Joe......he will tell you no lies......if your car is no good, its no good. He goes the extra mile to make sure your happy weather you like it or not, he will do his best. Thanks Joe. Last but not least, Frank Novelli for all your support in getting all my cars financed and at the right price and bank I want thanks Frank, thank you Debbie Green for handling my paper work and getting the refunds owed to me and also calling me to wish me a happy birthday you rock and Linn who always answers the phone oh so nice and puts up with my funny attitude when she answers....I always mess with her, but its all in fun and she is always very nice never rude. There you have it, my rundown review of my total experience with My. Ephraim Dodge. A+ is my score for them and I will always go here while these guys are still working here (and ladies). Johnny "O", Thank you for getting me in the door here with our first car. You made it happen and now the whole team there makes me feel like I am saved on your speed dial there. :) Thank you very much and please, if your in the market.....stop in and let them know that "STARKIE" sent you. They will take great care of you and wont let you drown. Thank you for reading. More

Ignored Since September Went there in September because my car that was less than one year old had foggy splotches all over the paint throughout the car. Ernie told me those Went there in September because my car that was less than one year old had foggy splotches all over the paint throughout the car. Ernie told me those panels had to be repainted and took photos and supposedly submitted a claim. It is now the end of February and I have yet to hear anything from them. I was able to get the marks out with a professional detail, but no thanks to them or concern of theirs. I never heard anything back saying yes we will fix it or no we will not. HORRIBLE CUSTOMER SERVICE! He was rude and appeared uninterested and bothered from the beginning. More