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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.0
1,125 Reviews

1,125 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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October 14, 2023

The price for the parts is marked up way too high. The service was on point. But when my car was finished no one called me. I had to call twice. More

by flexxskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McMullin
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

They caused a problem, they acknowledged and fixed the problem and yet there's another problem. Im not taking my truck back to them, I'll fix it myself More

by Dr. Smakacheek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate
October 11, 2023

Staff is very friendly but they can not help the fact that parts arrive slow, Could do a better job calling customers and keeping us updated. More

by Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

Bring my car in for oil change and leave with 5 more things wrong with it. Takes forever to get problem resolved More

by TRISHNAP
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Don’t want to
October 05, 2023

They employees are very nice and helpful with any questions I have regarding my services. More

by MIKE210CES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Customer service was great, answered all my concerns. Repairs were done quick and 100% to my satisfaction! More

by James Linden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Thank you for your time and attention to this review. Service was unsatisfying during this encounter. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Roberts
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Always great service and able to accommodate based on my schedule. Also very glad to have John back! More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
September 30, 2023

We were working with NATE the service department, and it was fabulous! They did a great job, directing a problem created by another dealership and your service department able to restore the vehicle interio More

by Tricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
September 28, 2023

Fast and efficient very professional service. Will highly recommend this service department to everyone in need of service More

by jwhjr1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Smashey
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