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Mt. Ephraim Chrysler Dodge - Service Center

Mount Ephraim, NJ

4.1
1,102 Reviews

1,102 Reviews of Mt. Ephraim Chrysler Dodge - Service Center

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April 22, 2021

I broke down on the NJT in the evening and was stuck a long way from home. The car was towed to your dealership the following morning. Your service representative contact me about the warranty to fix the More

by bac062197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 23, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello there, We thank you kindly for your five star review of Mt. Ephraim Chrysler Dodge. We understand how difficult these situations can be, especially when you are far from home. Therefore we are thrilled to hear that we were able to assist with your vehicle repair and curtesy vehicle. We appreciate your kind words and we hope we can continue to assist you with all of your automotive needs.

April 17, 2021

The service department is always very pleasant and they also explain everything they’ve going to do. I really can’t say anything bad with. Service or the sales department. I’ve been a customer for about More

by gjwcubmom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your pleasant experience with Tom and Chris in our Service Department! We're glad to hear you're satisfied with your repairs. Please do not hesitate to reach out to us when we can work with you down the road at Mt. Ephraim Chrysler Dodge.

April 09, 2021

Always on time, always friendly, always complete great work! They took care of my recall and completed a fix while it was there!! Thanks for your help! More

by jmadams88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John S
Apr 10, 2021 -

Mt. Ephraim Chrysler Dodge responded

Adams, your review made us smile. We love hearing that our employees, such as John, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Mt. Ephraim Chrysler Dodge, we will be sure to keep up our timely services and courteousness.

April 09, 2021

45 minute (estimated) 4k maintenance check turned into 2 hours because they had no oil. Wasn't told what was taking so long until I got up to check what was happening. More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with.
Apr 09, 2021 -

Mt. Ephraim Chrysler Dodge responded

Jon, Your feedback is important to us and I would appreciate the opportunity to speak with you regarding your recent maintenance visit. Please feel free to reach out to me at your own convenience. I look forward to connecting with you. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

April 08, 2021

Came in for service was greeted quickly.Very helpful, knowledgeable, professional, quick fast service. Explain what I need and recommend what is best for my vehicle. Overall great service team. More

by Lovingsmile00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for taking the time to share your quick and great experience with Tom and Chris! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Mt. Ephraim Chrysler Dodge.

April 06, 2021

Terrible experience Ive ever Had I suggest People not go here unless they want to keep going back! Dont do it here! Seriously good at More

by muniraedmonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Roberts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Denise "Reds" Lombardi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hello, Thank you for taking the time to share your experience. I would like more details about what happened during your service visit. Please reach out to me directly at your earliest convenience about this. Best, Anthony Laganella Internet Sales Manager 856-281-3787 alaganella@comcast.net

April 01, 2021

This was one of the best experiences of my life. They blessed me, they did all of the services needed and only charged me a small portion. Very friendly and caring and good work. I recommend them to any More

by dot.marshall1939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hale
Apr 02, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi, Dot! Thanks so much for your excellent feedback about our service Department at Mt. Ephraim Chrysler Dodge and for your five-star rating. We definitely aim to do it right the first time, every time. May your car last you for years to come!

March 30, 2021

Friendly customer service and timely. They told me it would take 1-1.5 hours and my vehicle was ready within an hour. Will return More

by Danielleo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Mt. Ephraim Chrysler Dodge responded

Hi! Thanks so much for your feedback about our Service Department at Mt Ephraim Chrysler Dodge and for your five-star rating. If we can do the work faster but with the same quality service, we're all for it!

March 19, 2021

It’s not the closest Dodge Service Dept., but it’s a worthwhile trip. The reason is Nate. His knowledge of the product line and automotive technology give us confidence to drive the extra miles. Done wi More

by Weekendave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Hale
Mar 20, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for visiting Mt Ephraim Chrysler Dodge! We will be sure to thank Nate and the Service Department for providing you with top-notch service. We can't wait to work with you again!

March 18, 2021

They were able to take care of my recall concerning reprograming the PCM software in a timely fashion & it might've took 2 to 3 hours, which was done at no charge More

by philliephan27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom McMullin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mt. Ephraim Chrysler Dodge responded

Thank you for visiting Mt Ephraim Chrysler Dodge! We are happy to know that you enjoyed our services. We look forward to working with you again!

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