Mt. Ephraim Chrysler Dodge - Service Center
Mount Ephraim, NJ
1,102 Reviews of Mt. Ephraim Chrysler Dodge - Service Center
I broke down on the NJT in the evening and was stuck a long way from home. The car was towed to your dealership the following morning. Your service representative contact me about the warranty to fix the long way from home. The car was towed to your dealership the following morning. Your service representative contact me about the warranty to fix the car. He called back with the diagnoses of the vehicle problem and also told me he secured a four day car rental for me as well. This solved a lot of problems with the rental car return and picking up of my vehicle. The car was fixed very fast and the service rep. did a great job communicating with me through out the whole repair process. I was a long way from home and your dealership made this situation a pain free as possible. I also talked with the service rep. when I returned and told him also how helpful he was to me. Fast and friendly service. Thank you. More
The service department is always very pleasant and they also explain everything they’ve going to do. I really can’t say anything bad with. Service or the sales department. I’ve been a customer for about also explain everything they’ve going to do. I really can’t say anything bad with. Service or the sales department. I’ve been a customer for about 9 years. More
Always on time, always friendly, always complete great work! They took care of my recall and completed a fix while it was there!! Thanks for your help! work! They took care of my recall and completed a fix while it was there!! Thanks for your help! More
45 minute (estimated) 4k maintenance check turned into 2 hours because they had no oil. Wasn't told what was taking so long until I got up to check what was happening. hours because they had no oil. Wasn't told what was taking so long until I got up to check what was happening. More
Came in for service was greeted quickly.Very helpful, knowledgeable, professional, quick fast service. Explain what I need and recommend what is best for my vehicle. Overall great service team. knowledgeable, professional, quick fast service. Explain what I need and recommend what is best for my vehicle. Overall great service team. More
Terrible experience Ive ever Had I suggest People not go here unless they want to keep going back! Dont do it here! Seriously good at here unless they want to keep going back! Dont do it here! Seriously good at More
This was one of the best experiences of my life. They blessed me, they did all of the services needed and only charged me a small portion. Very friendly and caring and good work. I recommend them to any blessed me, they did all of the services needed and only charged me a small portion. Very friendly and caring and good work. I recommend them to anyone. I have always had a good experience there. Can't thank them enough. More
Friendly customer service and timely. They told me it would take 1-1.5 hours and my vehicle was ready within an hour. Will return would take 1-1.5 hours and my vehicle was ready within an hour. Will return More
It’s not the closest Dodge Service Dept., but it’s a worthwhile trip. The reason is Nate. His knowledge of the product line and automotive technology give us confidence to drive the extra miles. Done wi worthwhile trip. The reason is Nate. His knowledge of the product line and automotive technology give us confidence to drive the extra miles. Done with a smile and a great attitude we might add. More
They were able to take care of my recall concerning reprograming the PCM software in a timely fashion & it might've took 2 to 3 hours, which was done at no charge reprograming the PCM software in a timely fashion & it might've took 2 to 3 hours, which was done at no charge More