Mt. Ephraim Chrysler Dodge - Service Center

Always professional, personable and courteous. My vehicle is always finished on time and clean. I would definitely recommend this dealer to my friends and family. vehicle is always finished on time and clean. I would definitely recommend this dealer to my friends and family. More

The staff and service team were great! Constant communication while my car was there to be serviced under a 3rd party warranty. My car drives great now. Definitely would recommend this dealership f communication while my car was there to be serviced under a 3rd party warranty. My car drives great now. Definitely would recommend this dealership for any car issues. More

I’m very upset and disappointed! I dropped my truck off a day before serving because of a mixup on the dealerships end, and it was supposed to be worked on first thing in the morning! Now, the day is over, I day before serving because of a mixup on the dealerships end, and it was supposed to be worked on first thing in the morning! Now, the day is over, I’m off from work and I still don’t have my truck back! They must be rebuilding my truck! The only things to do to my truck was to put on 4 new tires which were already in from Monday, and an ailment! REALLY!! 😡 More

John Smashey in service was a complete professional from start to finish. And the parts department is the best. Always seems to have everything. Thanks start to finish. And the parts department is the best. Always seems to have everything. Thanks More

John and Nate (and previously Joe) in the Service Dept. are awesome! They explained everything in detail including cost and then they service was performed as requested and done on time! Excellent work eve are awesome! They explained everything in detail including cost and then they service was performed as requested and done on time! Excellent work every time from Mt Ephriam Dodge! More

The dealership is great for service! It’s important to know what your car need and review your car manual for the maintenance schedule before bringing your car in for service! Always follow the guidance i know what your car need and review your car manual for the maintenance schedule before bringing your car in for service! Always follow the guidance issued to you by the manufacturer! More

they got me in and out all three times no problem and now the door works fine it locks and unlocks when it is supposed to the door works fine it locks and unlocks when it is supposed to More

brought my vehicle in for an issue, was told it was a $30 part which cost me almost $500 to install. 2 days later had the same issue. Brought it back a 2nd time was told it was a different part ($118), but w part which cost me almost $500 to install. 2 days later had the same issue. Brought it back a 2nd time was told it was a different part ($118), but would waive the labor. I was told that it was done. When I picked up the vehicle, it still was not working. Not sure how the mechanic thought it was fixed. I was told to bring it back a 3rd time. After further investigation I was told it was a different part that was causing the issue and it would cost me $1550 to fix. Which of course I declined. If the technician would have diagnosed the issue correctly the first time, I still would have declined the work, but I would only be out the diagnostic fee of $135. At this point I spent $600 and the problem isn't resolved. I believe that the right thing to do is reimburse me for everything except the diagnostic fee.. More

Very friendly and professional staff. The service and experience was flawless. Nate at the service desk made me feel real comfortable and he explained everything in detail on what I needed done to my ca experience was flawless. Nate at the service desk made me feel real comfortable and he explained everything in detail on what I needed done to my car. They have a great team there! More

John in service is my guy! He always takes care of my baby, he keeps me posted on services that need to be complete and places them in priority order so I can do what is best for my $$$$. LOVE YA JOHN & baby, he keeps me posted on services that need to be complete and places them in priority order so I can do what is best for my $$$$. LOVE YA JOHN & TEAM! More