Mt. Ephraim Chrysler Dodge - Service Center
Mount Ephraim, NJ
1,102 Reviews of Mt. Ephraim Chrysler Dodge - Service Center
You guys rock. Very fast and they have a skilled team, nothing but professionals. Nate is a really stand up guy tells you what is best for your vehicle. nothing but professionals. Nate is a really stand up guy tells you what is best for your vehicle. More
Great service department,friendly knowledgeable staff.The dealership is very well maintained.I would recommend this dealership to all my family and friends.Best in South New Jersey . dealership is very well maintained.I would recommend this dealership to all my family and friends.Best in South New Jersey . More
First & foremost. Nate Hale is a nice guy. Great service writer. That was a good experience. The rest of my experience was not good as usual. I have extreme backlash & noise in my rear differential. I hear writer. That was a good experience. The rest of my experience was not good as usual. I have extreme backlash & noise in my rear differential. I hear it & feel it. Everyone that rides in my truck hears it & feels it. The service manager doesn’t. So I have to search & find a Ram dealership with a master tech that knows Ram trucks that will adjust & get the excessive play in my rear out. Thanks for wasting my time Mt. Ephraim Dodge. Never again. I said it before but this time I mean it. I’ve had 2 very bad experiences before & I swore I’d never go back. But I hoped that just maybe the service department there maybe got better. It’s really sad that such a easy fix couldn’t be performed to make my $72,000. Truck right. That’s just sad. More
Nate was awesome and I would definitely return Very Nate was awesome and I would definitely return Very helpful and had my car in and out in no time thanks for the the help Nate was awesome and I would definitely return Very helpful and had my car in and out in no time thanks for the the help More
Mt. Ephraim provides an excellent service. We have been using this place for years. Even though it is not the closest one (40 min away). They are quick and efficient, troubleshooting the problem to the sou using this place for years. Even though it is not the closest one (40 min away). They are quick and efficient, troubleshooting the problem to the source. Their loyalty to customers is truly exceptional. They even waived copay, simply because we have purchased vehicles through their dealership. The last repair process was flawless. Not only they have taken care for mechanical issues, but repaired body damage (from accident) to the perfection. Personnel is very friendly and easy going, always listening and working to accommodate us with our busy schedule. Both managers (John or Frank) are there for years, and they really work with customers towards maintaining long lasting relation. Last thought: For a while we have considered Nissan as a replacement for our aging fleet. After last experience at Mt. Ephraim convinced me otherwise. We are staying with American product. We are going to purchase dodge again. More
Nate was perfect customer service was amazing the wait was shorter than expected thumbs up for having grade a service thanks a whole bunch happy was shorter than expected thumbs up for having grade a service thanks a whole bunch happy More
Good service. My question is that why do these surveys always focus on those at the bottom of the pyramid and never ask questions about corporate decisions such as features, design, and other things? always focus on those at the bottom of the pyramid and never ask questions about corporate decisions such as features, design, and other things? More
The service from Nate was above and beyond. He kept me involved with the progress of my vehicle. It was ready when he said it will be ready. involved with the progress of my vehicle. It was ready when he said it will be ready. More
It is always a great experience at Mt I Dodge. The service is professional and very friendly. Expert service all the time. The follow up email as to what services were provided, is greatly appreciated service is professional and very friendly. Expert service all the time. The follow up email as to what services were provided, is greatly appreciated. Thank you for all you do. A shout out to Carla. She is so friendly and easy to talk to!!!! Thank you Carla. More
The experience at that dealership is so amazing they greet as a human being.. truly works with you on becoming an owner.... maybe that’s why I got three cars from there.. I will requirement anybody who greet as a human being.. truly works with you on becoming an owner.... maybe that’s why I got three cars from there.. I will requirement anybody who is looking for a new or used car to come check them out from THIER friendliness to the understanding of the customers needs is unquestionable the BEST More